Last post on Oct 26, 2013 at 4:41 PM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Car Buying,, Auto Body, Interior, SUV
#1 of 24 2014 CRV LX INTERIOR WINDSHIELD STREAK LINES
Sep 05, 2013 (4:28 pm)
Just bought one on saturday August 31. Dealer delivered the car from the storage lot. It had a dusty hazy windshield on the outside and about 3/4 of it covered in straight streak lines top to bottom on the inside. Car was prepped, cleaned. Looked good and i took it home. A few days later i took it out after 5pm when the sun was lower. Some haze formed on the inside probably due to humidity. Driving against sun light with the streaks wasn't pleasant. I tried auto glass cleaner with microiber cloth but the lines appear to permanent. It never crossed my mind to create hazy spots inside to see if the lines were still there while i inspected after the wash. Never had anything like that in any new car i bought or any car. No idea if streak lines indicate a potential problem or where it happened or how.
Dealer could not get the lines out with a foam glass cleaner, offered to replace free of charge under warranty. I refused windshield replacement. Will contact 3rd party glass specialists to see what can be done about it and if nothing can be done i want a new car under the Lemon Law.
Interested to hear similar cases if anybody else had similar problem and how it was resolved. I will never touch another Honda again, but that's a different story.
#2 of 24 Re: 2014 CRV LX INTERIOR WINDSHIELD STREAK LINES [guest2011]
Sep 06, 2013 (1:42 pm)
Why would you refuse windshield replacement from the dealer? They offered to remedy the situation and replace the defective part presumably at no cost to you. Is this just so you can go around angry and spiteful toward Honda or whoever you wish to vent your anger at? I don't see the purpose behind your vengeance.
#4 of 24 Re: 2014 CRV LX INTERIOR WINDSHIELD STREAK LINES [margoforehead]
by Stever@Edmunds HOST
Sep 06, 2013 (1:56 pm)
From what I've read, windshields are an integral part of the car's safety cage. So it is better to delay replacing them as long as possible, since the replacement may not be installed as well as the OEM windshield.
#5 of 24 Re: 2014 CRV LX INTERIOR WINDSHIELD STREAK LINES [guest2011]
Sep 06, 2013 (3:37 pm)
Have you or the dealer tried any other professional glass cleaning/polishing products, e.g., Zaino Z-12 ?
#6 of 24 Re: 2014 CRV LX INTERIOR WINDSHIELD STREAK LINES [guest2011]
Sep 10, 2013 (6:01 pm)
Believe me I understand your reluctance to take your new car to the dealer for repair but in this case I would let them replace the windshield. My '04 Accord had a poorly factory installed windshield that started rattling and creaking on day two of ownership. I immediately took the car back and they repaired it just fine with no issues and that was nearly 10 years ago. I will say at the time I nearly decked one of the service writers when he decided without even driving my car that "they all make that sound", thankfully someone with actual customer service skills stepped in and told the guy to go away. Anyway don't give up on Honda because of this early little wrinkle, my 04 accord is running like new with 143k and actually still looks fresh when I wash it. Not perfect but they do make a rugged long lasting vehicle.
#7 of 24 Re: 2014 CRV LX INTERIOR WINDSHIELD STREAK LINES [margoforehead]
Sep 10, 2013 (6:41 pm)
Because if honda paid me i would let it do whatever but i paid honda so iexpect perfection for the money i paid.
#8 of 24 Re: 2014 CRV LX INTERIOR WINDSHIELD STREAK LINES [Stever@Edmunds]
Sep 10, 2013 (6:43 pm)
Yes thats what im afraid of. Things may not be the same after replacement. I dont want to have a servise record.
#9 of 24 Re: 2014 CRV LX INTERIOR WINDSHIELD STREAK LINES [seven_ups]
Sep 10, 2013 (7:00 pm)
Dealer doesn't have anything like that. Foam spray and paper napkins. I went to Glassdoctor and another glass place.. They want to do what brings more profit than cleaning glass. Replace it. Recommended i try turtle wax with wool pad. Didn't work. Whatever it is the lines are permanent.
When glass is clean, away from the sun its perfect. After 5:30 if i wet paper towel with vinegal i can clearly see them. Haven't driven at night yet to see if lines interfere with lights. It appears side windows got splashed with something like plastic shining chemicals. See samespots when outside gets hazy after cleaning the outside several times.
#10 of 24 Re: 2014 CRV LX INTERIOR WINDSHIELD STREAK LINES [ystress]
Sep 10, 2013 (7:07 pm)
If we return cars we wouldn't have issues like that but if we bend over then manufacturers dont bother improving quality control. I thought about returning but im afraid to touch another CRV. At least mine doesnt have any issues defects or scratches. Ive seen brand new scratched on the lot. NO guarantee another CRV wont have any defects. There are other issues unrelated to glass but thats a different story.