Last post on Oct 26, 2013 at 6:18 AM
You are in the Toyota Sienna
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Toyota Sienna, Paint, Van
#1 of 4 2013 Toyota Sienna Paint Issues
Jun 23, 2013 (7:18 am)
We have a white, 2013 Toyota Sienna that is about five months old. There are pinhead size rust colored spots covering much of the exterior paint that we have not been able to wash off.
It appears to be rust, wondering if anyone else experienced this issue or other paint problems?
#2 of 4 Re: 2013 Toyota Sienna Paint Issues [toyotafan22]
Jul 03, 2013 (4:06 pm)
I have a silver 2012 Sienna. I don't have any rust problems, but I do have lots of other paint problems. Seems like anytime ANYTHING rubs against the car I get a scratch. Softer items leave a small scratch, while metallic items leave HUGE scratches. It doesn't have to rub hard: just contact seems to be necessary. I wish Toyota used better paint; it's really my only complaint, but it's a major pain.
#3 of 4 new vehicle factory paing
Oct 06, 2013 (9:03 pm)
I looked at a new 2014 Toyota Sequoia; dealer inventory priced at $70,000 on 10/5/13. The Black paint was terribly alligatored. It looked like an orange peel- reflection was all distorted and wavy in the sunlight. I don't know how it got through quality inspection!! Other dealer inventory was almost as bad and it appears the factory buffed the day lights out the finish to mitigate the horrible finish work. Not at all impressed...
#4 of 4 2013 Camry Paint Crystals
Oct 26, 2013 (6:18 am)
My partner purchased a new 2013 Toyota Camry in August. After getting it home and examining it carefully, we noticed small spots on various parts of the exterior--hood, trunk, top, sides, etc. Our salesman didn't want to see it and gave us the run-around. After I contacted Dave Fernelius the owner of Fernelius Toyota in Cheboygan, MI, I took the car back and they admitted something wasn't quite right with the paint job and called in a Toyota rep. The vehicle was microscopically examined and the verdict was the paint had crystallized. At this point, Toyota California is deciding what to do.
We were disappointed that our salesman, although very knowledgeable about selling techniques, had very poor follow-up. If I hadn't pursued this by numerous e-mails and telephone calls, I'm sure nothing would have been done, and we eventually would be having the same "rust" problems some of you have mentioned. The first thing the sales manager said when he looked at the car was to suggest we had parked it under pine trees. The Camry had been parked in a garage and driven only twice. It had fewer than 200 miles on it.
If you see little spots on your new Toyota vehicle, contact your dealership and don't give up until they recognize the problem and do something about it. We're still waiting to hear what the final outcome will be.