Last post on Jul 07, 2013 at 1:13 PM
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Car Comparisons, Scheduled Maintenance, Automotive News
Apr 12, 2013 (4:20 am)
"Laws give you more rights. Along with companies' express warranties, you also have "implied warranties" under state law. The Uniform Commercial Code, a set of laws adopted in much the same form by all states and the District of Columbia, provides an automatic "implied warranty of merchantability." That unwritten protection guarantees that consumer products are free of substantial defects and will function properly for a reasonable period of time.
What you should do. If you discover that something you bought is defective -- even after the written warranty has expired -- contact the retailer and manufacturer to ask for a repair, replacement or refund. It doesn't matter what the retailer's return policy is."
With warranty protection, you have more rights than you think (courant.com)
#15 of 17 do you read what you sign?
by Stever@Edmunds HOST
Jun 15, 2013 (6:58 pm)
"In a class action, thousands of consumers can benefit when a product they bought is judged to be defective.
In a typical lemon-law case, a lone consumer starts with arbitration, generally choosing among arbitration firms approved under each state’s lemon law. If the outcome is unsatisfactory, there are provisions to appeal, including the courts.
But now a few automakers are trying to do away with those resources by taking advantage of something consumers have done for decades when buying a vehicle: signing an agreement with the dealer to use arbitration to resolve disputes. Some automakers — including Honda, Toyota and Mercedes-Benz — are arguing that these sales agreements cover them, too."
Automakers Push Back Against Consumer Protections (New York Times)
#16 of 17 Re: Burned Up over my 2000 Kia [nokia4me]
Jun 15, 2013 (10:25 pm)
Literally, burned up. That's what happened to my 2000 Kia last night.
I am sorry to hear about your misfortunes, but I really don't think you can hold Kia to task for this. The car is 13 years old. Literally, exactly, unequivocally, 13 years old. Out in the real world, is there any manufactured item that we would hold the manufacturer responsible for after 13 years?
Offhand, I can think of one - Zippo lighters. You can run over a Zippo with a piece of heavy equipment, squash it flat, send it back and they will replace it. No questions asked.
There used to be one other. When I was a kid, back in the last millenium, my father always bought Sears Craftsman hand tools. Sears stood behind the Craftsman hand tools, no matter what you did to it, they would fix it or replace it. But that stopped several decades ago, and I no longer buy anything from Sears.
Back to your story - Do you really think Kia should stand behind their car 13 years later? I don't.