Last post on Nov 27, 2013 at 1:27 PM
You are in the Hyundai Sonata
What is this discussion about?
Hyundai Sonata, Safe Driving, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#2 of 61 Re: 2013 Hyundai Sonata Steering Issue - Vehicle Wanders [acrossley]
Feb 24, 2013 (12:43 pm)
My wife's 2013 Sonata doesn't wander at all... city or highway. So it's not normal. I recommend you go "up the chain" at Hyundai, since you aren't getting any help from the dealerships. Try the 1-800 customer service number first. Another option is to go to the Service MANAGER where you bought the car and demand that the matter be brought to the Hyundai Regional Service Rep.
Another thing you should do while at the dealer is ask to drive another 2013 Sonata, and see if it exhibits the same behavior as your car. If so, have the service manager drive with you in both cars so they can see the problem for themselves.
There is another possibility... if this is the first car you've owned with electronic steering, it does have a different feel than hydraulic steering. I've driven many cars with electronic steering so I didn't notice any problem with the Sonata (my '10 Sentra is much worse on steering feel than the Sonata, for example), but if you aren't used to it there could be more correcting and attention needed than what you are used to.
#3 of 61 Re: 2013 Hyundai Sonata Steering Issue - Vehicle Wanders [acrossley]
Mar 09, 2013 (2:03 pm)
I have a brand new 2013 limited 2.4 fully loaded. I really like the car. I bought it to replace my aging Corolla. I do mostly freeway driving during my commute to work. I have noticed that the car wonders during straight line driving which requires constant correction. This issue annoys me. The car behaves as if the steering is not firmly planted. As if the steering wheel is not connected directly to the front wheels. Any gusty wind conditions make it a lot worse. I called the dealership and asked it there was any adjustments to tighten the linkage. They said no adjustment is possible. I dropped the tire pressure down to 30psi, this seemed to help. My previous cars (Toyota's and Honda's)all seemed to track straight and not wonder as if affected by the road contours.
#4 of 61 Re: 2013 Hyundai Sonata Steering Issue - Vehicle Wanders [mrmoto42]
Mar 09, 2013 (11:27 pm)
I have a 2013 sonata ,3months old,2,600 miles,no steering issues as of yet.
#5 of 61 Re: 2013 Hyundai Sonata Steering Issue - Vehicle Wanders [acrossley]
Mar 21, 2013 (6:15 pm)
Just bought a 2013 Sonata Limited turbo a few weeks ago, noticed the same situation with my steering. First trip to dealer is scheduled for Tuesday of next week.
#6 of 61 Re: 2013 Hyundai Sonata Steering Issue - Vehicle Wanders [iadnuyh]
Mar 22, 2013 (9:03 am)
I think what you are all talking about is the electronic steering. I just bought a 13 sonata limited 2 days ago. I had a 99 accord before this. It is very strange steering, but I think I will get used to it. You just have to let your brain retrain.
#7 of 61 Re: 2013 Hyundai Sonata Steering Issue - Vehicle Wanders [acrossley]
Apr 06, 2013 (7:37 am)
I too have a wandering problem with my 2013 Sonata GLS. We've had it back to the dealer on 3 occasions and they say the car is within spec and that it is due to the fact that I'm not used to the Electric Steering. That is pure BS. I have driven the 2013 Accord, 2013 Ford Fusion and 2013 Altima. I test drove those cars again after the dealer told me it wasn't a problem with the car. All of those cars have electric steering and none of those exhibited a wandering problem on the highway.
I then had the dealer let me test drive a couple of other sonatas. They all exhibited the wandering problem. This is evidently a problem that Hyundai doesn't want to own up to. I've escalated it up the ladder at Hyundai and have not been able to get any satisfaction. I have 3500 miles on the car and the driving characteristics haven't changed.
If I could get out of the car without taking a loss I would. I am currently reviewing our state LEMON law to see what recourse is available to me.
#8 of 61 Re: 2013 Hyundai Sonata Steering Issue - Vehicle Wanders [acrossley]
Apr 08, 2013 (1:09 pm)
You do not stand alone, there are many of us with this very serious problem, my self included. I wish I would of researched much more than I did, I would of never considered this car if I had. I took delivery 3/26, driving the car home from the dealership, I could not keep the car in the center of the lane, it veered to the left and right just as yours does. I do not feel safe driving this car, let alone put my kids in it. The dealerships were trained/told to say there is nothing wrong with it, its the electric steering and you need to get use to it...I have read so much and everyone was told the same exact thing...really, all around the country...little rehearsed I would say! Get use to not being able to keep your car safely in a lane, are they kidding me? There was a recall in 2010-2011 for the steering (as you probably do know) and they turn their backs to this repeat defect? Keep fighting, don't give up and let them win...there is plenty about this topic all over the internet, start printing and appeal it.... I am heading in the same direction it seems. Good luck and drive safe!
#9 of 61 Re: 2013 Hyundai Sonata Steering Issue - Vehicle Wanders [sn123]
Apr 10, 2013 (2:59 am)
As we speak, my Sonata is in for service.... They first gave me an appt for 4/24 because that is when they had a loner available....I talked to my salesman and he wanted to drive the car, so I brought it in yesterday. after his "test drive" he drove the car right into the service dept... he told them the steering has "a lot of play" to get it checked asap....so there it stayed. I am hopeful , but I doubt there will be any changes due to so many have brought their cars in for service with no improvement to the steering. Everyone who has this problem must report it to NHTSA/ safecar.gov asap! after they get a certain amount of complaints, they contact the auto maker and request they do a recall, if refused they then get a court order to make them have a recall. Hyundai will continue to ignore the steering problem as long as they can...they have 1.9 million cars being recalled for sudden airbag deployment and brake light switches, along with having to pay back gas milage due to not putting the correct gas milage on their cars... it is very important to do a formal complaint with the above . good luck with your states law...I will be heading in that direction myself if the problem is not solved good luck!
#10 of 61 Re: 2013 Hyundai Sonata Steering Issue - Vehicle Wanders [backy]
Apr 10, 2013 (3:13 am)
glad you wife is safe driving her car ! It is not that anyone has to get use to electric steering, as many of us have test drove other cars with out the cars wandering all over the road...no one should have to get use to fighting the steering wheel to keep the car centered in their lane. it is unsafe and dangerous!
#11 of 61 Re: 2013 Hyundai Sonata Steering Issue - Vehicle Wanders [beachhair]
Apr 10, 2013 (5:00 am)
Just an after thought.... Hyundai had a recall on the 2010- 2011 sonatas for steering issues... I have been reading the steering complaints from that time frame. Before the recall, people were writing about the car wandering all over the road , same exact complaints and issues we are having now... word for word. And they are denying there is a problem? It will catch up to them, in time (but not soon enough) they will be forced to recall the 2012-2013 Sonatas as well.... they are putting their costs over the safety of their buyers.