Last post on Feb 19, 2013 at 9:06 PM
You are in the Suzuki Forenza
What is this discussion about?
Suzuki Forenza, Car Warranties, Sedan, Wagon
#1 of 1 2006 Forenza Warranty Denied
Feb 19, 2013 (9:06 pm)
I have a 2006 Forenza with 41,000 miles on it. It was purchased brand new in January 2007. The timing belt broke this week and I had it towed to the only authorized dealer in town. I was told by the service manager that he could tell the car was well cared for as the engine was very clean. He said that he would have to get approval from the district manager for the repairs (additional damage was caused with the belt broke) to be covered under the warranty. SURPRISE: District manager denied the coverage under the warranty because he said the timing belt should have been changed at 4 years regardless of the number of miles on the car. I have never heard of changing a timing belt at 4 years. The car has been regularly inspected and as recent as 6 months ago it was at an authorized dealer for other warranty repairs and repairs. Hoses have been replaced. Everything I have read mentions inspecting the car to include the hoses and belt, but never automatically replacing the timing belt at 4 years. Has anyone ever heard of this? Has anyone had any success in fighting Suzuki when a warranty was denied?