The State of the US Auto Market

1466 messages,  Last post on May 18, 2013 at 12:18 PM

You are in the Automotive News & Views Forum.

What is this discussion about? Chevrolet, Ford, Dodge, Car Comparisons, Automotive News

#83 of 1466 Re: BMW Geniuses [uplanderguy] by dieselone

Feb 20, 2013 (12:01 pm)

Replying to: uplanderguy (Feb 20, 2013 11:22 am)
I'm not being vain, but I don't believe I've ever bought a new Chevy where the salesman knew as much as I did about the product. Some, should have been ashamed, they were so ill-informed.
 
That's basically been my experience too. Boats, cars, SUVs, PWC (jetskis), and RVs, I've bought and shopped them all and rarely run into a sales person that has a clue, usually they are full of crap. I've run into a few that knew the product, but that's been rare.
 
Trucks can be a real problem. Particularly if have specific cargo or towing needs. I almost got burned on an Expedition when I was shopping for SUVs. I didn't realize there was an HD towing package above the standard towing package and the salesperson told me they were all rated to tow 9k lbs. I almost bought a model that only had the standard tow package and a 6k tow rating. Fortunately, I did a bit of research on my own.

#84 of 1466 Re: BMW Geniuses [ateixeira] by dieselone

Feb 20, 2013 (12:00 pm)

Replying to: ateixeira (Feb 20, 2013 11:46 am)
They should come recruit people from here.
 
I've always enjoyed sales, but the problem with selling cars and other "retail" type products are the hours. I have a friend that has been a successful car salesman for over 20 years, his hours just suck. Evenings, 10-12+ hour days and Saturdays, no thanks. The weekends are a big issue for me.

#85 of 1466 Edmunds infected by Harlem Shake by tlong

Feb 20, 2013 (12:27 pm)

I don't know if you are all familiar with the latest internet fad - the Harlem Shake. Well I found a link where it has infected edmunds.com!!
 
Edmunds is shaking

#86 of 1466 Re: BMW Geniuses [tlong] by fintail

Feb 20, 2013 (12:45 pm)

Replying to: tlong (Feb 20, 2013 11:43 am)
They are fine cars. Not nearly as many issues as some older ones. No stick for a few years, though. Buying new can be pricey, but there will be some blowout prices and leases when the new model is announced. Eventually there will be a US-built version, too.

#87 of 1466 Re: BMW Geniuses [ateixeira] by fintail

Feb 20, 2013 (12:48 pm)

Replying to: ateixeira (Feb 20, 2013 11:17 am)
I wouldn't be good at applying the pressure. And yes, turning people away - or advising people not to buy too much car. 18 year old devilspawn of an investor visa nitwit with a week old license wants a SLS? Not so fast.

#88 of 1466 Re: BMW Geniuses [fintail] by ateixeira

Feb 20, 2013 (12:57 pm)

Replying to: fintail (Feb 20, 2013 12:48 pm)
I would recommend whatever gave me the highest bonus!
 
SLS? No, you need the roadster, so people can SEE you, kid!

#89 of 1466 Re: BMW Geniuses [uplanderguy] by busiris

Feb 20, 2013 (1:36 pm)

Replying to: uplanderguy (Feb 20, 2013 11:22 am)
I'm not being vain, but I don't believe I've ever bought a new Chevy where the salesman knew as much as I did about the product. Some, should have been ashamed, they were so ill-informed.
 
I absolutely agree.
 
While cars have grown to be far more complicated than they were in, say 1980, what product hasn't? So, more complicated is no excuse, IMO...
 
From my experience, the car salesperson that really invests his time wisely by learning the product he's selling can do well.
 
I won't limit it to cars sales, though... I see the same thing at places like Best Buy, cellphone stores, etc.
 
I find I routinely know far more about a product I'm interested in buying than the person selling it to me. Is it any wonder so many avoid the salesperson experience, and but off he Internet?
 
Too few salespeople see learning their product as a wise investment.

#90 of 1466 Re: BMW Geniuses [busiris] by steve_ HOST

Feb 20, 2013 (2:18 pm)

Replying to: busiris (Feb 20, 2013 1:36 pm)
I could sell minivans. Assuming the buyer wanted to pay cash. If they wanted to lease or pair their phone, I'd run for the exits.

#91 of 1466 Re: BMW Geniuses [steve_] by ateixeira

Feb 20, 2013 (2:32 pm)

Replying to: steve_ (Feb 20, 2013 2:18 pm)
I'd be upselling all the tech options and helping them pair phones they didn't know had bluetooth.

#92 of 1466 Re: BMW Geniuses [dieselone] by uplanderguy

Feb 20, 2013 (3:22 pm)

Replying to: dieselone (Feb 20, 2013 12:01 pm)
I agree that knowing trucks is harder than knowing cars...and always has been.
 
Back when new Chevys were a hobby for me, instead of like now, I knew every option and model, but even then, trucks were confusing because of the plethora of axle ratios, capacities, sizes, ad nauseum. A good truck salesman really has to know what's right for his customer...or more likely, the customer has to know.
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