Last post on Nov 27, 2013 at 8:19 AM
You are in the Chevrolet Traverse
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Chevrolet Traverse, SUV
#1 of 36 Traverse Stabilitrak/Traction Control problems
Jan 23, 2013 (1:46 pm)
Has anyone experienced your 2011 Traverse having a sudden loss of power and loss of acceleration followed by error messages for both the traction control and stabilitrak systems?? This is the 4th trip to the dealer when for my car lossing all power following by the above error messages. There is no warning only ding.ding..ding and loss of power!! The dealer has said it was a sensor problem, then tried taking out the transmission and working on its sensors, and today they say it is a throttle body issue. Help! Has anyone else had this issue and what finally fixed your car?? Thank you for your help! My car has been having this issue for the past 8 months and has about 65,000 miles. Prior to this there were no big issues or problems with the car.
#2 of 36 Re: Traverse Stabilitrak/Traction Control problems [jlg7]
Jan 24, 2013 (6:37 am)
If you haven't already contacted Customer Service on this issue, please email us at socialmediagm.com with more details (including your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation). We'd be happy to follow upon this with your dealership.
Sarah, GM Customer Service
#3 of 36 Re: Traverse Stabilitrak/Traction Control problems [jlg7]
Jan 31, 2013 (10:37 am)
The same thing has happended twice now in two days with my 2011 traverse with 49,000 miles. My wife was driving to work on the freeway when the error message for the traction control/stabilitrak came on, along with a message for reduced engine power. The vehicle then would not go over 25mph on the freeway. She pulled to the side of the road and shut the vehicle off. The error message reset and then it was fine until the next day when it repeated the problem, again on the freeway. I took it to the dealer where the service guy suggested a throttle body issue, guess we'll see. Now she doesnt want to drive the vehicle.
#4 of 36 Re: Traverse Stabilitrak/Traction Control problems [sgowans]
Jan 31, 2013 (10:55 am)
This past week was my 4th trip to the dealer and this time they suggested it was also a throttle body issue. However, they have also fixed sensors, taken out my transmission and diagnosed timing issues. All the fixes have briefly stopped the problem but it eventually keeps happening again without warning. Since last Friday's fix, I have not had the traction control/stabilitrak error but for some reason I keep getting a parking assist blocked error while driving but it is not causing the reduced power. In a search of the problem on the Internet, it seems this is also a problem in the Equinox. I do feel the same as your wife. I feel unsafe in my 1 1/2 year old car. I have always had Chevy cars and never experienced a problem of this nature. If GM, is aware that their cars are having this issue, they need to inform the public and get a fix out quick as the reduced power without warning is dangerous!!!
#5 of 36 Re: Traverse Stabilitrak/Traction Control problems [jlg7]
Jan 31, 2013 (11:18 am)
I have also found an interesting thread on Traverseforum.com titled Service stabilitrac/service traction control. Once you read all the posts the problem is the same. ( It just doesnt mention reduced power until further down in the posts.) My dealer dismissed it and if I get the error again, Im going to strongly encourage the suggested fixes be completed. I also called GM corporate complaint offices in Detroit to start a claim. 1-313-556-5000. They will make you call Chevrolet first at 1-800-222-1020. Once you get a file #( that starts with #71), you can call corporate back and they will get involved in your case with the dealer. I think it is important to report it as it will show that it is happening to a number of people. Hope this helps!
#6 of 36 Re: Traverse Stabilitrak/Traction Control problems [jlg7]
Jan 31, 2013 (2:52 pm)
***update*** the dealer said all the codes pointed to the throttle body which was replaced under warranty. but interesting you mentioned the parking assist error because that has also shown up. I just attributed it to snow and salt on the sensors on the rear bumper, which goes away when I clear the bumper. Maybe its not the snow. Anyway well see it the throttle body replacement does the trick.
#7 of 36 Re: Traverse Stabilitrak/Traction Control problems [sgowans]
Feb 01, 2013 (10:59 am)
Keep us posted on whether the throttle body replacement resolves the issue, sgowans! Hopefully the Stabilitrak and traction control issues are behind you.
Sarah, GM Customer Service
#8 of 36 Re: Traverse Stabilitrak/Traction Control problems [jlg7]
Feb 02, 2013 (8:13 pm)
Check out the Chevy Impala forums. There you may find some guidance. This is a common problem with the Impala. Good luck.
#9 of 36 Re: Traverse Stabilitrak/Traction Control problems [jpf]
Feb 02, 2013 (9:24 pm)
Thank you for the suggestion. I will try anything to get this issue to stop.
#10 of 36 Re: Traverse Stabilitrak/Traction Control problems [gmcustsvc]
Feb 11, 2013 (12:21 pm)
***update*** well it's been about two weeks and about 500 miles since the throttle body replacement, after the traction control issue, and I'm happy to report there have been no problems. I went back and talked with the service guy who said there was a lot of carbon buildup on the backside butterfly valve and it would not open or close properly. They removed and tried to clean it first, but it still threw codes. The throttle body was then replaced and didn't throw codes. It seems to have worked.