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Power Steering

12 messages,  Last post on Mar 22, 2013 at 9:07 AM

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What is this discussion about? Chevrolet HHR, Wagon

Messages Page 2 of 2

#8 of 12 Follow up by lulu76

Jan 22, 2013 (12:48 pm)

Follow up: There is clearly something electrical going on with my car. In addition to the power steering going in and out, the "Service ESC" warning goes on and off and the check engine light is going on and off too (my mechanic that works on my car says there's nothing he can see causing that one). I'm also having issues with the remote starter, but I think that's because those are the absolute biggest piece of garbage General Motors has ever made (yes, including the Nova and the Sunbird).
 
Anyhow, I am going to have my friend check all the fuses and if there's nothing amiss there, then I will be sucking it up and paying a dealer to take a look at it.
 
I wish I could find a newer one still under warranty and I'd trade this thing in. Unfortunately GM doesn't currently make a car I would drive. Between the end of Pontiac and the end of the HHR, I may have to hoof it when I'm done with this car.

#9 of 12 Update by lulu76

Jan 29, 2013 (10:29 am)

I am taking my car into the dealership tomorrow to have them look to see what codes come up. It is going to be $80 for diagnostics, but my friend who fixes cars says you have to have the dealership look up the codes when all those lights are coming on.
 
I am hoping it is an easy fix, but to be honest, I am figuring the dealership will try to rip me off. I have made it clear they are not to do any work without telling me what's wrong and how much it will cost and that I will shop around if I don't like what they say, so perhaps that will help.
 
As much as I like GM products, the guys in the repair shops always treat women like idiots. When I was well-connected back in Detroit, I called someone very high up because I was once told I broke my Pontiac with my purse. That didn't go over well.

#10 of 12 Re: Power Steering [lulu76] by patti17

Mar 21, 2013 (5:38 pm)

Replying to: lulu76 (Jan 09, 2013 8:57 am)
The power steering in my 2009 HHR goes out w/o warning, at various speeds. When it started I contacted my local dealer and Chevy and was led to beleive that this was an unusual occurrence. Since then, I have seen hundreds of complaints, similar to mine, dating back to 2006. The power steering motors in these cars are faukty and dangerous and Chevy knows it. They have already recalled the same ones in Ions, Cobalts, and Malibus and have only failed to recall all of them because they have not yet been made to do so. Hopefully, they will take responsibility for wrecklessly endangering so many trusting consumers and adress this issue before someone gets killled, if it hasn't already happened.

#11 of 12 Re: Power Steering [patti17] by gmcustsvc

Mar 22, 2013 (8:06 am)

Replying to: patti17 (Mar 21, 2013 5:38 pm)
patti17,
Have you ever tried to get this repaired at all? Let us know if we can check into anything for you! We can be reached at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
 
Sarah, GM Customer Service

#12 of 12 Mine's fixed by lulu76

Mar 22, 2013 (9:07 am)

Patti, go to the dealership and tell them exactly what you told me, which is what I did. They changed the part and only charged me for a service call, which I felt was fair. I'm sure they just turned it in to GM as a faulty part (since it has been recalled on every other GM vehicle). If you have any trouble, get in touch with the Sarah and the rest of the Chevy Customer Service team. You just have to stand your ground on it, because the first service advisor I talked to acted like I was an idiot but then next thing you know, they are fixing it!

Messages Page 2 of 2

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