Last post on Dec 11, 2013 at 12:51 PM
You are in the Chevrolet HHR
What is this discussion about?
Chevrolet HHR, Wagon
#10 of 19 Re: Power Steering [lulu76]
Mar 21, 2013 (4:38 pm)
The power steering in my 2009 HHR goes out w/o warning, at various speeds. When it started I contacted my local dealer and Chevy and was led to beleive that this was an unusual occurrence. Since then, I have seen hundreds of complaints, similar to mine, dating back to 2006. The power steering motors in these cars are faukty and dangerous and Chevy knows it. They have already recalled the same ones in Ions, Cobalts, and Malibus and have only failed to recall all of them because they have not yet been made to do so. Hopefully, they will take responsibility for wrecklessly endangering so many trusting consumers and adress this issue before someone gets killled, if it hasn't already happened.
#11 of 19 Re: Power Steering [patti17]
Mar 22, 2013 (7:06 am)
Have you ever tried to get this repaired at all? Let us know if we can check into anything for you! We can be reached at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
#12 of 19 Mine's fixed
Mar 22, 2013 (8:07 am)
Patti, go to the dealership and tell them exactly what you told me, which is what I did. They changed the part and only charged me for a service call, which I felt was fair. I'm sure they just turned it in to GM as a faulty part (since it has been recalled on every other GM vehicle). If you have any trouble, get in touch with the Sarah and the rest of the Chevy Customer Service team. You just have to stand your ground on it, because the first service advisor I talked to acted like I was an idiot but then next thing you know, they are fixing it!
#13 of 19 Power Steering
Jun 12, 2013 (4:05 pm)
I have a 2006 HHR that I purchased last October and have just started having the exact same problem 3 days ago. Not only that but one of my co-workers has a 2008 and she also has had the same problem. It does seem that this is a defect with this vehicle. I am taking mine to a dealer approved shop tomorrow and see what they say. I do think Chevy should make this right, I've seen sooo many complaints about this. Any suggestions from Chevy??
#14 of 19 Power steering
Jun 13, 2013 (6:49 pm)
I went to the dealer approved shop today and found out that the power steering motor is going. Thankfully its covered by warranty and my dealer has approved the fix and the shop is going to put in the new part tomorrow. Such a dangerous thing...you have to be able to control the vehicle. I feel much better now! I hope this helps someone!
#15 of 19 Re: Power steering [angelad1]
Jun 15, 2013 (10:55 am)
Sorry to read that you were experiencing an issue with your vehicle. I'm glad to see that you had the issue resolved on your Chevrolet HHR. Enjoy your weekend.
GM Customer Service
#16 of 19 Nothing being done about the KNOWN power steering issue in the Chevy HHR's?
Jul 16, 2013 (11:49 am)
I purchased my 2008 Chevy HHR from a dealership in KY in February 2013, with around 55K miles on it. Due to the amount of miles I also purchased an extended GM power train warranty. Toward the end of May, I was driving on the hi-way coming off an exit, going between 45-55 miles an hour veering to the right, when the power steering in my car went out. The mileage screen flashed power steering and I could hardly steer my car to get off the exit onto another hi-way. I drove my car home and parked it in the driveway. The next morning I got up and started my car, drove it and it was ok. However, the next day the power steering went out again and has every day since then. In the beginning I would turn my car off, wait 1 to 2 minutes, start my car and it would be fine. Starting last month, the power steering goes off every 2 to 5 minutes regardless if I re-start my car or not.... It does not matter if I am trying to make a turn, or driving down a straight road. I can have the AC on, the AC off and the power steering goes out within 2 minutes of me starting my car. I was told in order for my GM power train warranty to be covered, I had to my car to a Chevy Service station, which I did on 6/27/2013 and was told that the power train warranty did not cover the power steering electric motor. Since the incident I have been researching this issue, and have read that is a VERY common occurrence for the HHR's, but GM has done nothing about it. I have also emailed and spoken with a Chevy complaint person and was also told nothing would be done about it. Seems to me this is a safety issue, of the same kind the Chevy Cobalts were recalled for... Why is nothing being done for the Chevy HHR's with the same issue?
#17 of 19 Re: Power Steering [lulu76]
Nov 24, 2013 (2:20 pm)
Same problem here. 2008, started doing this around 103,000 miles. I have no blown fuses, never did any improper jumps (since people blame these as being the causes.)
Very annoying, just cuts out randomly. Cycle the vehicles power and it works again... for an undetermined while.
These cars appear to have crapy electrical systems. A couple of times my temp gauges weren't working, then went back on. And about 5 times or so my A/C blew hot air for a few hours, then got super cold again.
#18 of 19 Re: Power Steering [patti17]
Dec 03, 2013 (4:46 pm)
I feel your pain. Every repair I've had, I've Googled and hundreds have the same issues. Now its getting dangerous. Drive and loose power steering. Kinda hard to get off of road without it. I called Chevy and they wont take ownership. Told me to take up the issue with the dealer.. These guys aren't going to work for free. I told them its a known issue. Chevy said they don't the recalls unless basically forced to depending on the number of complaints and accidents: "I'm sorry you feel this way, however GM does not issue recalls. Recalls are issued by the National Highway Traffic Safety Administration (NHTSA) based on information gathered throughout the year regarding vehicle issue's, accidents, etc." (ARE YOU KIDDING ME?) GM, just GOOGLE "CHEVY HHR POWER STEERING" watch the vids and read the complaints. so far expense, $80 just to drive the car in to dealer and $300 for part. After I get the final total Ill pay it, then taking receipt to our local TV NEWS Station in Los Angeles. Now Power Steering and Steering Console issues? The news will have a field day with some of the videos on the web... So yes, Patti, i feel your pain... btw, my HHR is an 09, with 39k on it..
#19 of 19 Re: Power Steering [lulu76]
Dec 11, 2013 (12:51 pm)
Ours started a week ago - same as the others. Warning is displayed, power steering stops, and we have to find a stoplight or get off the road to restart the car. This IS a serious safety concern and I really don't understand how Chevy can deny responsibility for replacement when the same part has been recalled on other vehicles. We have dealt with the known brake rotor problem and just replace as necessary, but that problem does not cause you to lose control of the vehicle - the power steering problem does!