Last post on Oct 22, 2013 at 11:44 AM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, SUV
#2 of 10 Re: Air Bag Service Indicator Light [runox]
Jan 04, 2013 (5:30 am)
Not sure why, but I might be a little hesitant to mess with things like air bag stuff myself.
I might suspect a connection problem with connector under one of the front seats. Might be loose of potential have some corrosion if it has gotten wet at some point.
#3 of 10 Re: Air Bag Service Indicator Light [runox]
Jan 04, 2013 (8:03 am)
Keep us posted on what you find out when you do take the Equinox in, runox! We're available in the meantime as well if you have any questions related to warranty, recall, vehicle build, or the process of working with a dealership.
Sarah, GM Customer Service
#4 of 10 Re: Air Bag Service Indicator Light [ray80]
Jan 04, 2013 (2:42 pm)
I definitely do not intend to mess with anything other than wiring connections away from the sensor or deployment capsules and even then I wouldn't disconnect, just jiggle and compress em a bit. I find the intermittent signal curious. Typically sensor indicators won't go away when there is a true problem.
#5 of 10 Re: Air Bag Service Indicator Light [runox]
Jan 12, 2013 (6:34 am)
I think I've uncovered something. Not quite sure what the issue is but.....
I had a long drive up to Mass and noticed the air bag service light is triggered when I turn the heater temp up to 80 or higher. I was checking under the seats since that is where a few have said there is an airbag sensor. While I didn't see anything that I would consider an airbag sensor, I noticed the heat duct for the rear located under the front seats is positioned to blow directly on yellow electrical connectors that appear to feed power to the seat hydraulics.
Leaving early in the AM on both days I cranked up the heat to 80+ to get things warmed up quickly. Within 20 minutes, the airbag sensor indicator started going on and off. It doesn't stay on, just lights up for a second then goes off. It was doing it about every minute for 3-4 minutes before I turned the temp down to 78. The indicator went off and stayed off.
About an hour later I cranked the heat up again. Sure enough, within 15 minutes the airbag service indicator started coming on and off. This time I changed the fan to dash only, no floor heat. The light went off and stayed off, even at +80 temp. I turned the heat down to 78 and switched back to floor only heat and the service light never came on.
An hour later I tried it again, heat up to 82 directed at the floor only. Bingo, the airbag service light went on for second, then off, repeating every minute of so. I let it come on for 5-6 minutes, the switched back to dash vent only.....it stopped going on. I repeated the settings every 30 minutes and sure enough, every time it was set over 80 the service light came on. The final hour and a half I drove set at 78 on the floor and the light never came on again.
So, I toyed with the heat settings on off over 2 - 4 hour drives. Every time I cranked the heat up to +80 and directed it to floor only, within 15 minutes the airbag service light blinked on and off every minute.
I know the new EQs have highly sensitive electronics, but I would not expect a connector under the seat to have any control over an airbag sensor.
Possibly, there is some form of airbag wiring or sensor that is near the duct work and when that area gets warm it is causing something to expand trigger the indicator light.
This could to be a time consuming service check at Chevy trying to replicate the conditions and I'm not so sure they are going to have an immediate solution unless this one is in their service directives already. Because the airbag system parts and labor are so costly I don't want them to be testing replacement parts at my expense. Maybe this is just a programming issue, but I doubt it.
So, if you happen to read this, I'd appreciate it if you can try to replicate this condition on your 2010-2013 EQ. Set the heat to 82 or more and direct it to the floor only while on a 30-45 minute drive. Yea, it seems like you'll be baking for a while, but I can assure you it doesn't get that hot in the cab.
If there is a known solution, please let me know. For now, I'm just keeping the air temp set to a max of 78 when needing it. Over the 8 hours of driving the indicator light never came on when the set temp was under 80 so I'm not concerned there is a safety issue.
For now, I'm going to try placing something to extend the floor duct past that yellow connector to prevent it from heating up and see if the results change and that connector can be ruled out. It would indicate the source to be the electronics behind the dash.
Comments from GMCustSvc welcome. If a regional tech rep would like to observe, I'm open to it.
#6 of 10 Re: Air Bag Service Indicator Light [runox]
Jan 14, 2013 (10:13 am)
Good research! I wish I had some technical information to send your way, but as a customer service representative, I don't have access to that. We'd be happy to get you set up to have this checked into by your dealership for starters - let us know! Our email is socialmediagm.com (include your name and contact information, the information you discovered in your post, and the last 8 digits of your VIN).
Sarah, GM Customer Service
#7 of 10 Re: Air Bag Service Indicator Light [gmcustsvc]
Mar 21, 2013 (2:57 am)
I should have posted my solution sooner. Soon after experiencing the air bag service light on my Nox, my son experienced same on his Honda Civic. It seems to be a common problem for Hondas. He found a technical video for a fix on Youtube...dismantling the cover off the seat belt fastener and cleaning it ! What the heck, if it worked for his Honda. I blew it down with compressed air and reassembled.....Son of gun....no more air bag service light. I never would have guessed in a million years that seat belt sensors would trigger an airbag light.
#8 of 10 Re: Air Bag Service Indicator Light [ray80]
Sep 11, 2013 (6:07 pm)
I have the same problem with my 2011 Equinox. The light will come on and off all the time. I have had my car serviced & they said it was the seat belt rubbing the wires, so they moved the wires back into place & oiled the seat belt (drivers side). It worked for a few weeks, but noticed everytime we moved the drivers seat then the light will come on. Took it back to have it serviced & they said it was fixed. Now it comes on when the seat was moved, noticed that when the seat was moved up the light will stop coming on. So, now when the light comes on I will move the seat & it wil stop...
#9 of 10 Re: Air Bag Service Indicator Light [roygilliam72]
Sep 12, 2013 (9:21 am)
I apologize for the issue you are experiencing with your Equinox. I understand how a light displaying intermittently can be frustrating. I see you have worked with your dealer a couple of times in regards to this issue. I would like the opportunity to further discuss your situation with you. Please email us at socialmedia(at)gm.com and include your contact information, VIN, mileage and dealer name and location. We look forward to hearing from you!
GM Customer Care
#10 of 10 Re: Air Bag Service Indicator Light [gmcustsvc]
Oct 22, 2013 (11:44 am)
We have a 2010 Equinox 4 cyl 6/28/12 we took the car in for repair this is what was stated on the invoice from the dealership Customer States Air Bag Light on B0014 Sys OD Doc 11-00-41-001 connectors loose and not making connection replaced connectors on side air bags retested system OK
There was NC I believe due to mileage 35129 on that date.
Today we took it back in for repair stated on the invoice Customer States air bag light on B001A 04 B001A OD driver pretensioner circuit connector at pretensioner loose and not reading correctly replace connector and retested system OK The charge on this invoice was $101.80 mileage on this invoice was 54489 so I presume the first one was under warranty. So how many more do you think we will have to go back to the dealership how many more $100 invoices will we have - GM Customer Care people help - is there a recall regarding this popular issue?