20 messages,
Last post on Mar 28, 2013 at 5:37 PM
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Prices Paid - Buying & Leasing Experiences Forum.
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Cadillac XTS, Car Buying, Car Leasing, Sedan
#17 of 20 Re: New to Cadillac in Texas [sewellgsm]
by cyndibear
Feb 09, 2013 (7:26 pm)
Service that caters to business execs including loaner car whenever service is required and car washes
Great deals to incent trade in every 2-4 years
Best deal when ready to purchase or lease without sales rep having to get sales manager to come out to talk to you
#18 of 20 Re: New to Cadillac in Texas [sewellgsm]
by lex13
Feb 09, 2013 (9:45 pm)
An understanding of the incentives, rebates and specials available when I call to discuss them with you. It is horrible to see a nationally advertised deal for a car and to have a dealership try and either charge you more than that deal or claim no knowledge whatsoever. It is pure laziness. It is even more horrible when a salesperson tries to charge more than that deal when we all know in this forum it should be less.
#19 of 20 Re: New to Cadillac in Texas [sewellgsm]
by lanzz
Mar 24, 2013 (12:13 pm)
Proper treatment in the service department:
1. An appointment means you take the car in at the scheduled time, not 2 hours later
2. A car that is fixed right the first time - no more "they all do that" or "could not duplicate."
3. A car that comes back clean, without damage and within a reasonable timeframe
The sales experience lasts for a few hours, the service experience lasts for years. One of the things that drove me away from Cadillac (and GM in general) was the truly dismal service experience.
Oddly enough, I drive a Dodge now, and the service I receive from a tiny, run down dealership in Long Island is beyond fantastic. So - skip the free wi fi and fancy lounge, and get the service experience right.
#20 of 20 March lease terms
by rebol
Mar 28, 2013 (5:37 pm)
Carman,
New to the forum was looking for the money factor and residual for AWD XTS premium with 12,000 miles For 39 months
Thanks in advance