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Cadillac XTS Lease Questions

20 messages,  Last post on Mar 28, 2013 at 5:37 PM

You are in the Prices Paid - Buying & Leasing Experiences Forum.

What is this discussion about? Cadillac XTS, Car Buying, Car Leasing, Sedan

    

Messages Page 3 of 3

#16 of 20 New to Cadillac in Texas by sewellgsm

Jan 20, 2013 (4:41 pm)

Just took a job as GM in one of the Cadillac dealerships in Texas...would like to hear from the forum with advice they would like to give me in the way of sales and service...
  
What do you want out of a dealership?

#17 of 20 Re: New to Cadillac in Texas [sewellgsm] by cyndibear

Feb 09, 2013 (7:26 pm)

Replying to: sewellgsm (Jan 20, 2013 4:41 pm)
Service that caters to business execs including loaner car whenever service is required and car washes
Great deals to incent trade in every 2-4 years
Best deal when ready to purchase or lease without sales rep having to get sales manager to come out to talk to you

#18 of 20 Re: New to Cadillac in Texas [sewellgsm] by lex13

Feb 09, 2013 (9:45 pm)

Replying to: sewellgsm (Jan 20, 2013 4:41 pm)
An understanding of the incentives, rebates and specials available when I call to discuss them with you. It is horrible to see a nationally advertised deal for a car and to have a dealership try and either charge you more than that deal or claim no knowledge whatsoever. It is pure laziness. It is even more horrible when a salesperson tries to charge more than that deal when we all know in this forum it should be less.

#19 of 20 Re: New to Cadillac in Texas [sewellgsm] by lanzz

Mar 24, 2013 (12:13 pm)

Replying to: sewellgsm (Jan 20, 2013 4:41 pm)
Proper treatment in the service department:
 
1. An appointment means you take the car in at the scheduled time, not 2 hours later
 
2. A car that is fixed right the first time - no more "they all do that" or "could not duplicate."
 
3. A car that comes back clean, without damage and within a reasonable timeframe
 
The sales experience lasts for a few hours, the service experience lasts for years. One of the things that drove me away from Cadillac (and GM in general) was the truly dismal service experience.
 
Oddly enough, I drive a Dodge now, and the service I receive from a tiny, run down dealership in Long Island is beyond fantastic. So - skip the free wi fi and fancy lounge, and get the service experience right.

#20 of 20 March lease terms by rebol

Mar 28, 2013 (5:37 pm)

Carman,
 
New to the forum was looking for the money factor and residual for AWD XTS premium with 12,000 miles For 39 months
 
Thanks in advance

Messages Page 3 of 3

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