Last post on May 11, 2013 at 7:42 AM
You are in the Cadillac ATS
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Cadillac ATS, Sedan
#19 of 48 ATS PROBLEMS I KNEW IT READ THIS !
Feb 08, 2013 (10:20 am)
Cadillac to update CUE infotainment system for improved responsiveness
2/6/2013 4:48AM by Alexis Santos
(Click for Image)
If unresponsiveness in Cadillac's CUE infotainment system has been a personal point of frustration, relief is on the way: an update to smooth things over is being worked on. CUE Design Manager Jeff Massimilla told Wired Magazine that the firm's received feedback regarding responsiveness, and they're working on "a modification that will be released sometime later this year." DONT BUY OR LEASE TILL ITS FIXED !
With the upgrade, the infotainment system will be more responsive and the touchscreen and capacitive buttons will provide haptic feedback more quickly. The Cadillac XTS and ATS are set to score the update, but there's still no exact date penciled in for the patch's arrival.
DONT BUY OR LEASE TILL ITS FIXED !
Though vehicles could suck down the update with a built-in data connection, the software will need to be installed by a Cadillac dealership instead. Not a fan of having lost knobs and dials to a touchscreen in the first place?
According to Cadillac VP of Marketing Don Butler, we'll see the likes of such analog controls complement the screen interface in the future. WHICH MEANS SOOOO MANY CUSTOMERS ARE COMPLAINING THEY ARE GOING TO PUT KNOBS FOR HEATING/AC AND RADIO BACK IN THE CAR IF THEY DONT NO BUYERS AND LOTS OF UNHAPPY NEW CUSTOMERS LIKE ME
CANT WAIT FOR THEM TO FIX POOR RADIO RECEPTION BAD ANTENNA SYSTEM
AND COME CLEAN ON THE TERRIBLE MPG PROBLEM ON TURBO ATS
#20 of 48 In response to the Run Flats...
Feb 09, 2013 (10:58 am)
I cannot speak to the repariability of the Run Flat tire... but I was once told that a major reason Cadillac elected to go with the runflats was due to that specific tires stiffer sidewall. The stiff sidewall allowed for increased performance and handling. And based on my experiances in the car so far it has worked!
Take that for what it is worth, I just recall hearing it.
Feb 25, 2013 (9:39 pm)
I have a 2.5L 4 cyl ATS. The shift knob has a + and - in "D"rive. There is no mention of this in the manual. Do you use the minus to shift to a lower gear if you perhaps need more power??
Also, is anyone getting near 33 mpg? I might be getting 26. Or is there a breakin period?
#22 of 48 Re: Shift knob [carolyncaf]
Feb 25, 2013 (9:48 pm)
YOUR LUCKY I HAVE THE 4 TURBO SUPPOSED TO GET 21 /32
IM GETTING 15.5 MPG AND 23 MPG HWY WHAT A JOKE IM BETTTING THERE WILL BE A CLASS ACTION SUIT ON THIS
#23 of 48 Re: Shift knob [carolyncaf]
Feb 26, 2013 (8:49 am)
We would be happy to check into your shift lever inquiry with a technical department here. Please forward us the last 8 digits of your VIN and inquiry via email at socialmediagm.com.
In regards to fuel economy, a typical engine will take 3 to 5 thousand miles to break in. Over this time period a gradual increase in fuel economy can be expected.
Regards, and congratulations on your new ATS!
Sarah, GM Customer Service
#24 of 48 Re: Shift knob [gmcustsvc]
Feb 26, 2013 (11:59 am)
So, GM monitors forums on it's products? And actually responds? OK, now I'm impressed. Do you also monitor reviews etc? This is a great tool to get feedback. Of course it's only good if used to improve the product, which I assume a responsible MFR would do. Thanks for being here.
Some owners are reporting lousy gas mileage with the turbo engine. I would hope GM is on this with intensity as something like this will kill you. GM does not need to backslide. I take 'gradual' also implies minimal. If so, this will not pacify owners. Stay on it and come up with a solution if this is typical. If it's random, there is a lesson to be learned here. Work one on one with those owners. An owner with a resolved problem is something paid advertising can't do.
BTW, I drove an ATS with the 3.6 and I was impressed. That is saying something as the last GM - OR American product I bought was in the early 80's. We switched to Japanese cars and now own 2 BMW's - a Z3 and a newer 5 Series, so I have a tough standard live up to. Unfortunately the ATS is a but too small for us as we winter in the southwest and the trunk opening is just too small for what we haul, but hopefully GM now has the right mentality and formula. I hope that includes customer service. I anticipate next gen products if this formula is used. This is the first one to trip my trigger in many decades, but from time to time, I check back in. This time there was a pleasant surprise.
I do have an ATS high on my list for a second vehicle and fun car in a few years. Reliability and customer service - resolving problems as opposed to pacification over the next few years will determine if it stays on the list. The same applies to the BMW. Whem problems begin, it will be going down the road and I will not return. There are too many other options out there. I hope you will be one of them.
#25 of 48 Re: Shift knob 
Feb 26, 2013 (1:59 pm)
Glad that we were able to make a positive impression on you. As social media agents, we do take down information when a thread on a vehicle issue grows and forward it for further review by other GM entities. We also work with people individually to try to get them set up with a dealership to get concerns checked into.
Take care, and we'll see you around the forum,
GM Customer Service
#26 of 48 ATS Performance/Reliability
Mar 03, 2013 (12:06 am)
Can any current ATS owners address how their cars are performing and have you had any reliability issues. How do you think the ATS compares with the BMW 3 series and the Mercedes C-series? Thanks for your help!
#27 of 48 Re: ATS TURBO PROBLEM UPDATE 
Mar 03, 2013 (4:37 am)
It's not the unions. It's engineering and design. First, GM has not designed fuel efficient and reliable overhead cam engines that can compete with the Asian automakers. Also, with the possible exception of OnStar, their technology in the car is woefully unreliable.
#28 of 48 Re: ATS Performance/Reliability [fearlessfly]
Mar 03, 2013 (8:57 am)
I HAVE HAD MY ATS TURBO FOR 6 WEEKS
I LOVE THE STYLE AND RIDE !
MPG GEEEZEEEE NOT EVEN CLOSE TO EPA RATING
CITY 21 IM GETTING 16
HWY 31 IM GETTING 25
I DID NOT GET THE CUE SYSTEM BECAUSE I KNEW THE SYSTEM HAD LOTS OF PROBLEMS EVEN THE STRIPPED DOWN TOUCH SCREEN I HAVE SUCKS
THE STERING WHEEL IS A MESS WITH SO MANY OPTIONS
THE RADIO IS POOR QUALITY I CANT GET RECEPTION IN MANY AREAS THAT MY OTHER CARS GET CLEAR RECEPTION THEY REPLACED RADIO AND ANTENNA AND STILL HAVE STATION STATIC ALL OVER TOWN CHICAGO SUBURBS NOT BOONIES
PS YOU CAN NO LONGER LEAVE YOUR CELL PHONE IN CAR CIGARETTE LIGHTER TO CHARGE
THE CHARGER GOES OFF AS SOON AS YOU TURN OFF ENGINE AND OPEN THE DOOR SO MY CELL PHONE IS DEAD IN AM
DELCO SAYS THEY DID THAT TO CONSERVE BATTERY LOL THUS THEY MUST HAVE CHEAP BATTERIES IN CAR MY CTS DOES NOT HAVE THAT PROBLEM
IF GM IS LISTENING TO US AND IM NOT SURE THEY ARE SINCE I KEEP GETTING CALLS FROM OVERSEAS INDIA TO TRY AND APPEASE ME LOL
THIS CAR MIGHT BE THE RIGHT CAR TO BUY NEXT YEAR OR IN TWO YEARS BUT NOT NOW. COME TO THINK OF IT I SUSPECT THEY CANT FIX MPG TOO MAJOR BUT THEY COULD FIX THE OTHER PROBLEMS