Last post on Dec 11, 2013 at 11:12 PM
You are in the Ford Escape
What is this discussion about?
Ford Escape, Car Buying, Car Comparisons, SUV
#666 of 741 Re: Just saying..... [johnnyuma]
Jul 06, 2013 (3:47 pm)
Glad you are one of the lucky ones. I've had 8 trips back to the dealer in under a year. While most included Sync problems, I had dash lights that didn't dim, nav that didn't work, a hatch that didn't close, proximity sensors that failed, and a few other things. Sync is the worst. Just yesterday, it decided to give me no audio. Next time I started, it was fine. I love the features when they work, but unfortunately Ford released a lot of software before it was ready for prime time. Let the buyer beware. Oh -- and the lack of Pandora (in favor of Sirius) just adds insult to injury. I have a great dealer, but I'm not looking at another Ford for my next vehicle.
#667 of 741 Re: Just saying..... [johnnyuma]
Jul 08, 2013 (5:17 am)
I can echo your sentiments. I've got a black AWD Escape Titanium with all the gadgets, and the only issue I've had with it were some initial hiccups with the MyFordTouch software; I had to take it in to the dealer to upgrade to the newest version of the software which fixed the issues I was having, and since then it's been just fantastic. The motor on the power liftgate also died at one point and I had to have that replaced.
With that said... I had an Escape SE as a rental once for a few days, and after driving that one, I can absolutely believe all of the problems that people report with these vehicles. Even the clock wouldn't work right on that thing! (It was running at about 20% speed -- it would advance a minute every five minutes or so.) There were problems with the tailgate not fitting properly, problems with the radio not working or randomly turning on/off, problems with the headlights, all kinds of issues with the fit and finish (door panels/center panel weren't fitting properly, etc.)... you name it, this car had it broken. It was a nightmare! I absolutely feel for the folks with problems with their Escapes... if the car I bought had even a quarter of the problems that rental had, I would be absolutely LIVID.
#668 of 741 Re: navigation, gps [mikeqt]
Jul 21, 2013 (2:39 pm)
Did you ever find a fix for your navigation? I have the same issue with mine. Have had it in once already to Ford and they didn't fix it. Round two coming up next week. They didn't seem to have heard of this issue before. Frustrating.
#669 of 741 Items of Interest Ford Escape SE 2013
Jul 23, 2013 (2:00 pm)
We leased our first Ford last week. It is a Ford Escape SE 2013. We seem pretty satisfied with it overall. Some of the shortcoming that I find are:
1. Radio Preset Stations: You must be in AM or FM to get to a specific preset station that was programmed. If you are in AM you cannot go to FM directly from an FM preset. What is the easiest way to jump from AM to FM or FM to AM?
2. Sync: Way too many levels to drill down into. Read about Sync before and its shortcomings, so was prepared for it. When using Phone option - having problems with Call Name as it will not correctly identify person to call. Took to dealer and they will try a reload the Software (SW.) Dealer checked to ensure SW was up-to-date. Dealer agrees it is not working.
These are the two issues that we will overcome assuming that Sync is fixed for Phone use.
Will report back upon dealer fix.
Thanks to all who have posted to provide all the excellent tips and suggestions.
#670 of 741 Miscellaneous Issues
Jul 23, 2013 (2:49 pm)
I reported several months ago about a few issues I was having. I am still dealing with a couple of them. First is that the front and rear doors on my Titanium 2.0 on both sides are not flush with each other. Where the 2 doors meet on each side they are uneven. What is happening is that if the front door is closed and you open the back door, the back door is clipping the edge of the front doors....chipping the paint on both doors. It is going back in tomorrow to get this fixed again ( I hope). The other thing is a front end noise when breaking. Sounds somewhat like a clicking, but you do not feel anything in the pedal to make you think it is the anti lock brakes. They are looking at that again tomorrow as well. These issues are now going on 1 year old.
#671 of 741 Re: Miscellaneous Issues [bogey235]
Jul 23, 2013 (3:38 pm)
I forgot to mention that I was told that the dealer thought there was a bulletin out on the front end noise. I have not googled that yet.
#672 of 741 Re: Items of Interest Ford Escape SE 2013 [asctony]
Jul 24, 2013 (3:18 pm)
Dealer did not find a problem with SYNC. They said it is the way I list my contacts on my Note 2. Example: NAME 5552131234
They said that you should not use UPPER CASE NAMES and any special characters. OK, changed all my contacts and now it works. However, this is a problem and limitation with SYNC as I have not encountered the problem with my other cars (GM and Mazda) using bluetooth phone search.
SYNC needs some major changes!
#673 of 741 Re: Miscellaneous Issues [bogey235]
Jul 24, 2013 (5:41 pm)
Got my Escape back this evening. The doors seem to be much better this time. They are pretty much flush on both sides. Hopefully that issue is behind me. The only thing that remains is the front end noise. They have ordered a strut bearing and I am hoping that will fix the front end noise. I actually did some searching on the Internet and have seen much more on this issue. Some real issues with the front end noise. Some other owners have experienced total front suspension replacement many others have not had to go that far. I will give an update once the part comes in and gets installed.
#674 of 741 Re: navigation, gps [meg1234]
Jul 25, 2013 (5:55 am)
Ford repaired my gps by downloading the latest software update and by replacing my module bracket. This only repaired the arrow icon on the gps screen to follow the car on the road where it actually was on instead of being three blocks or more away.
There are still other issues to be resolved.
#675 of 741 Re: Items of Interest Ford Escape SE 2013 [asctony]
Jul 25, 2013 (6:01 am)
All my phone listing are in upper case and I do not have any problems. The nice lady in my dash almost always understands who I what to call. I have droid phone. Some one at Ford is pulling your leg!