Last post on Dec 04, 2013 at 8:03 AM
You are in the Ford Escape
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Ford Escape, Car Buying, Car Comparisons, SUV
#315 of 730 Re: Calendar off by a day [southtx]
Nov 03, 2012 (8:38 pm)
I have had terrible problems with the clock, gas mileage (it's nothing like they claimed it would be) and the sync system. It's been serviced four times and they claim that an engineer was sent out to look at it, shortly there after I received a letter from Ford telling me that my car worked fine and that they could not find anything wrong with it. It's obvious Ford won't own up to the problems with the the 2013 Escape or fix them. I will never buy another Ford again and I'm not planning on letting this problem go until they give me a properly working car or my money back.
#316 of 730 Re: Calendar off by a day [hmoran]
Nov 04, 2012 (9:23 am)
Our fuel economy isn't close to advertised, either. For what it's worth, I was told by the regional customer service manager that Ford WILL NOT be buying back any vehicles due to radio/clock/MyFordTouch problems (since it's not a safety thing!). When I suggested we escalate my case, she said there was nowhere else to go... she was the end of the line. So it'll be interesting to track your beef with them.
#317 of 730 Gas mileage
Nov 04, 2012 (9:40 am)
I don't understand. My car was getting 44.5 miles to the gallon the other day going to work for over 10 miles. I'm rarely below 30 miles to the gallon and I have the AWD. Maybe when you get some miles on it to break in it will improve. My clock was off for about a month but that has resolved itself also. I love my escape and feel it is the best car I have owned. I have owned Honda Nissan Toyota dodge Hyundai and chevy
#318 of 730 Re: MPG Issues [southtx]
Nov 04, 2012 (11:45 am)
Regarding your fuel economy, there is a place to go - the EPA. If enough people complain about poor fuel economy, Ford may be forced to respond.
I have a Titanium 2.0 Ecoboost AWD. I am getting 17/20/23 after 3000 miles, rather than 21/24/28 as stated on the window - 20% less. My other concern is the huge drop in range because it's only a 15 gallon tank.
Take a look at a recent article this week regarding Hyundai/Kia...
Hyundai, Kia Overstate MPG, Will Compensate Owners...
#319 of 730 No "Eco" in my Ecoboost - 2.0 AWD 2013 Escape Titanium
Nov 04, 2012 (12:00 pm)
There is no "Eco" in my Ecoboost Engine!!!
I purchased a 2013 Ford Escape Titanium AWD 2.0 Liter Ecoboost in August 2012.
Estimated MPG 21 City / 24 Combined / 28 Hwy
After 3,000 Miles: MPG 17 City / 20 Combined / 23 Hwy
This is 20% lower than the EPA on the Sticker with only a 15 gallon tank, the range is horrible!!!
Note: in the manual it states "Did you know you can get 15% better fuel economy if you drive 55 instead of 65 on the highway?" It would be quite upsetting if the car was tuned to drive far below the speed limit, putting drivers at risk in higher speed traffic as they try to achieve better fuel economy!!!
The first week I drove the car on a flat highway at 75 mph nonstop for a full tank of gas, and only calculated 23 mpg. Its never improved. I drive conservatively and never get close to 28 mpg on the highway. Watching the average mpg on the dash drop has caused me to tame my driving habits, but still no improvement. I believe I was getting 25mpg on the highway with Premium fuel. Many have said it's because ethanol in the gas drops mpg, but premium usually doesn't have ethanol. Will test again.
I purchased the Escape for an SUV with power, but also good fuel economy. I love everything else about the car - the looks, the technology, the seat comfort. However, if I knew this was the mileage I would be getting, I would have never purchased the Escape. There are plenty of SUV's available with more comfort, power, bigger gas tank, and for less money at 17/20/23.
Hyundai, Kia to pay 900,000 owners for overstating mileage on window stickers
http://autos.yahoo.com/blogs/motoramic/hyundai-kia-pay-900-000-owners-overstatin- - - g-mileage-125024437.html
#320 of 730 Re: Calendar off by a day [hmoran]
Nov 04, 2012 (2:59 pm)
I know what you mean. They wouldn't even look at mine in service because Ford didn't want to pay for warranty work when they knew there was a problem and had no fix. I do have to wonder if air bag malfunction would be considered a safety issue! My adult son was in the passenger seat and the PASSENGER AIRBAG OFF light came on and stayed on.
#321 of 730 Re: Ford Escape 2013 excessive exhaust fumes [clk5]
Nov 05, 2012 (6:34 am)
In response to your exhaust smell, my escape has 17000km after 3 months of driving and started noticing a bad engine / exhaust smell upon startup and would get really bad at idle especially on hot days... brought it to dealer and not much help...its colder now up here in the north so not as bad but I really think this is an issue and will inform my dealer about your situation as I am sure there are others out there.....if anyone else has this put it out there
Nov 05, 2012 (6:35 am)
A reporter is looking for a recent car buyer whose car's sunroof/moonroof feature was a big factor in their purchase decision. Please send your daytime contact info to smaredmunds.com no later than Monday, November 5, 2012 at 5 p.m. Pacific.
Nov 05, 2012 (8:27 am)
Driving into work this morning my radio shut off and then my climate system shut off for no reason!!??!!?? It came back on by itself moments later, so I guess this is the beginning of the endless search for an answer?
#324 of 730 Re: Calendar off by a day [hmoran]
Nov 06, 2012 (12:56 am)
I too have had the clock problem. I've tried several different settings, but it still seems to change itself every few days. Unfortunately, I am stationed here in Germany and there is absolutely "0" support from Ford USA / Ford Germany for this fix. Additionally, now that someone in here mentions it...I too noticed that my passenger airbag light was OFF although I had an adult passenger. It's done this at least once. Gas mileage: TERRIBLE! I never expected it to actually be this bad. Hopefully Ford will wake up and realize that "we the people" are already getting tired of the quirks we've already encountered with this new model.
2013 Ford Escape Titanium w/ MyFord Touch Sync