Last post on Dec 05, 2013 at 1:24 PM
You are in the Subaru Legacy & Outback
What is this discussion about?
Subaru Outback, Subaru Legacy, Sedan, Wagon
#220 of 249 Re: Engine ping [santafe87507]
Jul 02, 2013 (12:42 pm)
I have this same problem with my 2013 Legacy. I purchased in October, no problems until it started getting warmer outside. I had no idea what it was, sounded like a very loud rattle when windows are open. Mechanic at Subaru dealer said I needed to use higher octane gas. I had a whole tank when I took it in that they drained, put fluid cleaner in and another tank full of premium gas. $285 later, the noise is still there, loud as ever. I've gone through 2 more tanks of gas, Chevron mid-grade. I'm taking it back in tomorrow to the shop and I'm wondering if you've found out anything on why this is happening yet.
#221 of 249 Re: Engine ping [brenda123]
Jul 02, 2013 (1:19 pm)
My engine still pings with mid-grade ( 87 octane) and the cleaning fluid. The mechanic says that eventually engine ping can be damaging to the engine. There is NOTHING ELSE THEY CAN DO!!!!!!
However, my dealer is documenting the issue and the Subaru tech told my mechanic that they have had multiple issues with 2013 cars in Colorado.
We need to push for a recall.
Have your tech document and report. Call Subaru...in New Jersey,
#222 of 249 shop for gas elsewhere
Jul 09, 2013 (6:33 am)
My Outback has been great, and I drive it lot and I drive it rough. But I had this same issue with another vehicle, and it ended up being where I was buying my gas. I was driving 150 miles a day, and getting gas as the same gas station, off the interstate. After I drove the car a year or so, it started running really rough. I tried a number of different things, and ended up changing my gas habits by getting it further down the road. The first tank was better, and after a few weeks, I never had pinging problems again. And I drove that car to 287,000 miles. It IS an octane issue, because not all gas is created equal. There are some gas stations you just shouldn't shop at.
Jul 09, 2013 (6:55 am)
Yesterday I saw the Subaru factory rep here in Santa Fe. He was great. I have upgraded to 87 octane. That did not help. Everyone was stymied except for the factory rep. First, there is no danger to the engine, ever for this model ( good news). Second the engine ping will not go away due to the federal requirements on emissions. Higher grade gas helps, but not much. The additive will not help at all since this is not a carbon build-up issue. The ping will be rectified in the 2015 model because it will be direct injection. You cannot hear this with the windows up, but I drive enough with the windows down that I find this annoying, I plan to trade my '13 in, when the '15 comes out.
On another note, states that have cruddy octane gas, like Colorado fair much worse. States like Texas with quality gas have less of this problem. It is imperative that you upgrade your gas to a quality purveyor like Phillps or Chevron and use higher octane. I will stay with mid-grade since this already increases my driving expenses by 5%. I will not upgrade to premium!
Thank you Alex, factory rep. It may not have resolved the issue, but at least I know the story
#224 of 249 Re: Engine ping [santafe87507]
Jul 15, 2013 (3:34 pm)
Thanks for the reply! That is very discouraging news! I would refuse to drive the car, as I was told it would cause engine damage too and mostly likely that will occur after warranty. I'm in Nevada. My dealer has been researching this and so far has determined that the computer is not responding to the knock sensor, causing my timing to advance very high. The car is in shop now, been there for 2 weeks. They tried another car computer and it appears to have worked! They believe the computer is bad and will be replacing it with a new one on Wednesday. Crossing my fingers. Try having your dealership check the timing.
#225 of 249 Re: Engine ping [brenda123]
Jul 16, 2013 (7:18 am)
Two weeks to replace a computer is an excessive amount of time. Either Subaru or your dealer does not care about customer relations.
#226 of 249 Re: Engine ping [nornet]
Jul 16, 2013 (7:45 am)
True, and I'm not sure they actually looked at it the first few days, but I really don't think they knew what the problem was. Subaru tech line said bad gas, need higher octane, well that's not the case. 1 in 5 cars out here are Subaru and they never seen this issue on a car that wasn't turbo charged. They had a Subaru field tech look at it too and nothing. They said they replaced parts to try and determine what it could be. A friend of mine said it sounded like it could be the timing, not sure if my dealer figured that out on own or because I told them. Just hope this works and glad they didn't tell me there's nothing they can do and not try.
#227 of 249 Re: Engine ping [nornet]
Jul 16, 2013 (7:53 am)
To be fair, they probably had to order the computer in. It wouldnt be a common replacement part.
Also 87 octane is regular gas here in Pa. I've never seen gas labeled with a lower octane.
Once when traveling on I95 in one of the red states, we filled up and immediately started having misfiring and poor performance. It was water in the gas. pouring in a half dozen cans of dry gas cleared it up. A friend who had worked at a gas station in high school told me about the owner going in after hours and running a garden hose into the underground tank. He then followed this with a case of dry gas. It definitely matters where you buy gas.
#228 of 249 Re: Engine ping [brenda123]
Jul 19, 2013 (7:08 pm)
The computer was NOT the issue and now they have no idea why its pinging, a lot of techs involved and no resolution.
Jul 19, 2013 (7:20 pm)
First 87 octane is not regular everywhere. YOu have to check. Here in Santa Fe regular is 86 and mid grade is 88. It does make a difference. Brenda 123 read my message. It was not your computer. The factory rep was here in Santa Fe. The engine ping is a result of the emission standards and this engine. They claim there is nothing they can do until the direct fuel injection comes out in 2015. Have the dealer call the factory and have them send out the factory rep. My experience is that the dealers do not have a clue and more and more Outbacks are showing up with this problem, My rep came from Colorado. The factory rep claimed that the engine would not be harmed.
I hate the fact I bought a $30k car I do not like, especially when I loved my '97.
If you have not bought a new Outback yet, do not. You are being warned.