Last post on Aug 10, 2013 at 9:07 PM
You are in the Subaru Legacy & Outback
What is this discussion about?
Subaru Legacy, Subaru Outback, Transmission, Sedan, Wagon
#5 of 25 Re: Subaru Outback: Slips from Drive to Manual/1st gear on its own [xwesx]
Feb 24, 2012 (11:23 am)
I think the left turn element is just a coincidence.
...as a temporary band-aid, good idea to try using the paddle shifters to reset. I'll keep that in mind.
My bigger issue, though, is that it makes me feel unsafe driving the car --- a relatively NEW car, at that! Thankfully, I've been able to react quickly enough so that the car(s) behind me haven't hit me. But I can easily see how this could become an accident, if the driver behind me thinks I'm accelerating normally and the car does the opposite.
Has anyone else experienced this? (and I reeeeally appreciate the suggestions!)
#6 of 25 Re: Subaru Outback: Slips from Drive to Manual/1st gear on its own [acr2011]
Mar 28, 2012 (10:09 am)
I have the EXACT same problem and it ALWAYS happens after I make a left hand turn. I am so glad that I have found you! Have you had any luck with dealership? Any suggestions?
My 2011 Subaru Outback is at the dealership again for the second time since January. The first time that this occurred I called my dealership. They had my car in the shop for 4 days, they did all sorts of "tests" on it and they turned up nothing. I did call the 800 customer support line just so that my problem was reported to them.
The support line did tell me the next time that this occurs, pull over immediately and call the dealership for a tow. They said not to drive the car more than 5 miles because it would clear the "records" of what occurred with the transmission.
Yesterday, March 27, 2012 it happened again. After I had made a left hand turn at a light, the car went from manually driving at 40 to 2nd gear. Talk about a safety issue! I pulled over immediatly and called the subaru dealership. They sent a tow right away. They gave me a rental and are keeping my car for a week. Their service manager is going to drive it every day to see if it will happen again. I told them that it would not happen and wouldn't until about 3 months from now! grrrrrr.
They did tell me that the 2011 Premium model is having the same issues, but this is the first time that they have ever heard of it happening in my model. BS!
Let me know what they are telling you. if you need to email me at barker.taragmail.com
#7 of 25 Re: Subaru Outback: Slips from Drive to Manual/1st gear on its own [vtara16]
Jul 14, 2012 (11:23 am)
Here's how this happened to me. A new 3.6R with 100mi. I was going 60 in the left lane up a steep, long hill in Colorado; cars all around. I tapped the left paddle for the first time to test the downshifting. The car IMMEDIATELY dropped into 1st gear! Revs through the roof; tapped the upshift--nothing. Very near serious accident as the car suddenly slowed, likely with no brake lights. Pulled over with lots of dashboard lights, including the flashing brake light. Towed in. Dealer mechanics hadn't heard of this before. Anyone have input on this?
#8 of 25 Re: Subaru Outback: Slips from Drive to Manual/1st gear on its own [kryptoc]
Sep 06, 2012 (6:12 am)
I have an automatic (CVT) Outback Premium 2012. Yesterday I was driving at 40mph, no acceleration or deceleration, going straight. The car just stopped, as if I went into first and hit the brakes. Almost got rear ended. When I pressed the gas, the car would not go and I noticed the drive gear was in manual. Called Subaru and they said I had probably accidentally moved gear shift. How could I have done that if I was not moving around in the car? They offered to look at it but since they had no idea what happened, it seems a waste of time. I'll see what happens.
#9 of 25 Re: Subaru Outback: Slips from Drive to Manual/1st gear on its own [coloradomom2]
Sep 06, 2012 (10:02 am)
Scary. Let them run their full diagnostics to see if they flag anything.
#10 of 25 Re: Subaru Outback: Slips from Drive to Manual/1st gear on its own [ateixeira]
Jan 29, 2013 (6:02 pm)
Mine has done this exact thing twice in the past 2 days. First time thought I had accidentally knocked something, second time I knew. have owned for 9 months. PZEV version 2011 2.5. outback. Please post if you have a solution, scares me for being such a new car.
#11 of 25 Lemon law or go thru SOA?
Jan 30, 2013 (8:11 pm)
Same downshifting problem here. Dealer will deny it and so will SOA. Which is better option-lemon law or repurchase/replace via SOA?
#12 of 25 Re: Lemon law or go thru SOA? [reallysoa]
Jan 31, 2013 (6:48 am)
Are you able to duplicate the problem in front of a tech?
I troubleshoot for a living and it's really tough when a customer has a problem but I'm not able to observe it, makes it much tougher.
If you can duplicate the conditions where the problem occurs and the dealer can see it, that helps them fix it.
#13 of 25 Re: Lemon law or go thru SOA? [ateixeira]
Mar 02, 2013 (2:17 pm)
Good news, MYSTERY SOLVED!!! I was the original poster, and should have posted this long ago... my apologies.
I don't live far from SOA HQ, so one of their lead tech guys got involved to help figure this out. He came out to meet me one day over the summer for a test drive and to watch my driving position, technique (without telling me he was doing so). Super guy, very genuine in his wanting to figure this out. Kudos to Subaru of America.
Long story short, here was his theory: I drive with my left leg at a near-90-degree-angle, and so without realizing it, occassionally when I would turn, the paddle shifters brushed my leg with enough force to kick them into gear, but not for me to really take note of the sensation against my leg. It happened even more during the winter with a heavier coat, when I really wouldn't feel it at all.
I am relieved to share that ever since my test drive/discussion about his theory, I have NOT had the issue at all. As a side note, we just welcomed our first child, and I have no hesitations about having her in that car.
SOA had received a handful of complaints about this same issue (side note: the Dealers' handling of this is another story -- they all seem to have had the same approach: deny anyone else has the issue and make it our fault...ugh.) Coincidentally, all were from women drivers; and it seems that women drivers drive with more of an upright left leg, which triggers the issue.
...I know this may sound a bit odd. But try it for a while - notice your leg position the next time in your car, and make a conscience effort to make sure it is not anywhere near the bottom of your steering wheel.
#14 of 25 Re: Lemon law or go thru SOA? [acr2011]
Mar 02, 2013 (7:08 pm)
Glad to hear that the mystery was solved.
Hmmm, the very first reply to your original post (from me ) ...
Is it possible that you are accidentally hitting the paddle shifter on the steering wheel?