Last post on Dec 06, 2013 at 3:20 PM
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Chevrolet Equinox, SUV
Oct 31, 2012 (7:10 pm)
I got a 2012 Chevy Equinox about 6 months about and it was perfect. Now I am experiencing a rough idle. I'm sitting in the car at a traffic light and feel the car vibrating. I put my head on my window and my head is vibrating. I've taken it back to the dealer 3 times and they can't seem to find what is wrong with it. I am just frustrated right now. They have the car right now for the 4 time to see what they can do. Anyone else have this problem?
#57 of 204 Re: Rough Idle [bryan5589]
Nov 01, 2012 (6:52 am)
Good morning bryan5589,
We're sorry that your dealership has been unable to pinpoint the rough idle concern you're having. If you would like for us to follow up on this with them for you, please contact us at socialmediagm.com (include your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your dealership).
All the best,
Chevrolet Customer Service
#58 of 204 Re: 2012 Equinox V6 [junejune1]
Nov 08, 2012 (2:25 pm)
I know your pain! as of today NOV 8,2012 my 2012 NOX is in for 4 issues that I have been experiencing, one being the noise coming from the engine compartment. It sounds like a pump. And like your NOX it's after the engine is hot and can beheard at idle when waiting at a stoplite or train. My dealer says that it probably is the fuel pump under the hood. The second pump in tank. Sorry I bought this vehicle. Too many issues for a new car!
#59 of 204 Re: 2012 Equinox V6 [mrdubious1]
Nov 09, 2012 (7:57 am)
We're sorry to hear that these issues are taking away from your experience with your new Equinox. If you wanted for us to follow up on this visit with your dealership, please email us more information at socialmediagm.com (include your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your dealership).
Sarah, GM Customer Service
#60 of 204 Re: UPDATE: Service Stabilitrak and Reduction of Power [waterviolet]
Nov 09, 2012 (6:18 pm)
Check your timing chain I had similar issues. Head gasket also blew due to chain
#61 of 204 2012 Equinox Continuous Dying
Nov 12, 2012 (11:37 am)
I recently purchased a *brand new* 2012 Equinox LT at the end of July. Since I purchased the car, the vehicle has died (completely lost all power, including interior lights) approx. 10 times. It has happened in all of the following situations: In Drive, Reverse, Idling, Park, Full Motion (50mph), day/night, flat/incline, EcoDrive and out of EcoDrive, remote started and w/out remote start.
The problem is so intermittent that it has happened twice in one day and also gone a month in between happening. At first, I thought maybe it was just a "tuning" issue (not knowing that this is not how these computer operated cars work this day) because most of the time it happened I had just started rolling or driving. However, when it died at night while I was going nearly 50mph, it created a dangerous, unsafe situation and I had it towed to the dealer immediately.
The dealership I purchased it from has now had it 2.5 weeks. They tried to return it to me after one week but I insisted that they keep testing it and that the car is unsafe to drive until the issue is found and remedied. The computer does not recognize any issues. (One would think that your car dying while in drive going 50mph would be logged somewhere!) They have put nearly 700 miles on it trying to duplicate the issues and have not yet been able to. They said they "may have fixed the car without even knowing it". They also said they have not been able to research and find any similar issues with any other Equinoxes.
Any suggestions would be greatly appreciated. Thanks!
#62 of 204 Re: 2012 Equinox Continuous Dying [equinox_atx]
Nov 12, 2012 (12:14 pm)
Good afternoon equinox_atx,
We're sorry that the dealership has had a hard time diagnosing what happened with your Equinox; if you want for us to check into this further, even if it's documenting your concerns until we have success getting this resolved, please email us at socialmediagm.com (include your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your dealership).
Sarah, GM Customer Service
#63 of 204 Bad Luck or Lemon?
Nov 15, 2012 (1:17 pm)
I bought a 2012 Equinox 1LT FWD, 4 cylinder in August 2012 and have about 5000 miles on it. It is currently sitting at the dealer for the second time this week awaiting a new heat actuator.
On the coldest day in the life of this vehicle, I did not have any heat. When I took it to the dealer, they told me that it worked fine for them but back flushed the heater core and returned it to me the next day. On the drive home that night, the heater faltered again and the service department at the dealership basically told me that I don't know how to work my car.
Should this kind of thing be happening at 5000 miles? Has this problem happened to anyone else in this model/year?
#64 of 204 Re: Bad Luck or Lemon? [daizygirl1]
Nov 16, 2012 (7:36 am)
If you would like for us to follow up on this with your dealership, please email us at socialmediagm.com (include your name and contact information, a summary of the situation, the last 8 digits of your VIN, and the name of your involved dealership).
Sarah, GM Customer Service
Nov 20, 2012 (3:51 pm)
Purchased a new 2012 Traverse LT in June, Experiencing Rough idle when first starting after a long sit, and engine noise when cold (sounds like a pulley).