Last post on Dec 06, 2013 at 5:26 AM
You are in the Chevrolet Equinox
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Chevrolet Equinox, SUV
#34 of 203 Re: 2012 Chevy Equinox runs rough at start up [smokey27]
Aug 27, 2012 (9:30 am)
Congratulations on your new Equinox, smokey27, although we're sorry that you are having some concerns with the way it's idling upon start up. If you decide to have your dealership take a look into it and would like for us to follow up on that appointment, please contact us at socialmediagm.com with more details including: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership. This will allow us to set up a Service Request and contact your service department.
GM Customer Service
#35 of 203 Re: Power Outlets ??? [tomsfiretruck]
Aug 28, 2012 (6:43 am)
Good morning tomsfiretruck,
Congratulations on your new Equinox! Aside from the road noise and power outlet concerns, we're glad that everything is going well. Are you planning on having your service department check into the power outlets and road noise concerns you are having? Keep us updated on what they say!
Sarah, GM Customer Service
#36 of 203 Re: Power Outlets ??? [tomsfiretruck]
Aug 29, 2012 (12:57 pm)
I can tell you that this is not a problem as this was how the car was designed. The manual mentions this...and both my 2010 and 2012 functioned this way.
#37 of 203 light sensor
Sep 01, 2012 (6:57 am)
I just bought a new 2012 Equinox and noticed that my exterior light sensor, located on top of the dashboard, flashes red every 4- 5 seconds when the vehicle is parked and when it is dark.
Is this normal?
#38 of 203 Re: light sensor [hvb4511]
Sep 01, 2012 (7:56 pm)
Yes this is normal. It is part of your security when car is off & locked
#39 of 203 2012 Equinox V6
Sep 17, 2012 (6:47 am)
We just purchased a 2012 Nox on this past Thursday evening. The Nox is the first Chevy we have ever owned. This car was purchased for my wife. My wife drove the car to work and noticed noise coming from the engine. We took Nox back to the dealer to complain about the noise and of course the dealer convinced us that it was the Nox’s engine character in other words “the norm”. We listened to one of the other Nox the rough engine noise was the same.
My wife did have a hard time explaining the noise. However, low and behold, I sided with the dealer saying “Maybe it is the engine general performance”, because it was the same in one of the other Nox.
It wasn’t until Saturday night when my wife return from the hospital visiting her friend she asked me to hurry out to the garage and listen to the Nox. It was than I noticed what she was talking about. There was a vibration noise that could be heard inside the car. Vibration noise is the best way that I can describe the noise. The noise was the same sound heard when something is out of line. When the engine first starts the noise isn’t there. The noise start out low and increase as the engine becomes warmer if I can use this term.
I’m at “Awh” for a few reasons, one when we took the car back, my wife decided she didn’t want the car, because it was purchased as a brand new vehicle. When something is purchased new the expectation is, you’re not buying a problem to be return to be repaired later. If we wanted this issue we would have gone to a used car dealer. Second, the dealer was more concern about keeping the car sold and not wanting us to return the vehicle vs., finding out if we were 100% satisfied with car we purchased. The noise is annoying especially when you’re use to a vehicle that has little to no outside engine noise.
Have anyone else experienced or is experiencing this vibration noise issue? My concern is, it this noise is happening in a brand new vehicle, what is it going to sound after a few months of driving.
#40 of 203 Re: 2012 Equinox V6 [junejune1]
Sep 17, 2012 (9:40 am)
If you bought your Nox under the promotion of returning it if you did not like it and did not take the $500 discount in lieu of the ability to return it you have some leverage on your side. However, if you have the issue now, your bumper to bumper warranty will cover whatever needs to be done; the question is did you let the service dept go out with you on a test drive to duplicate noise? If not you need to do so in order to build your case with the dealer if the dealer is not responsive then switch to a dealer who is. These are great cars and I hope you get your questions answered quickly.
Please let me know if I can be of further help. Good luck.
#41 of 203 Re: 2012 Equinox V6 [junejune1]
Sep 17, 2012 (9:46 am)
Good afternoon junejune1,
Congratulations on your new Equinox! However, we're very sorry to hear that you're already experiencing some concerns with vibration noises.
I see you've consulted your dealership on this noise already and would like to offer to follow up on this with your dealership. Please email us the following information at socialmediagm.com: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
All the best,
GM Customer Service
#42 of 203 Service Stabilitrak and Reduction of Power
Sep 24, 2012 (7:32 am)
I'd love to say I'm happy about my 2012 2LT AWD Equinox but after 3 months of ownership imagine my shock as I was driving down the highway at 65mph only to feel the vehicle reduce power and flash warnings at me. Abruptly and after cruise cut out I could hardly reach 45-50 mph on a busy highway during my morning commute to work. My vehicle flashed the warning to "Service Stabilitrak" and that I was now "Operating On Reduced Power" with the check engine light lit. Needless to say, I drove straight to the dealership!
After reading these forums it appears to be a reoccuring issue with many GM vehicles and I can't believe it's ongoing! Covered under warranty or not, I'm saddened to be put through a situation where I have to worry over something of this nature when driving a brand new vehicle. I'm hoping the dealership will be able to correct the cause but again I'm concerned I'll be visiting the service department repeatedly for something which appears to be a defect arising in many models of GM vehicles.
If you are reading this and have had similar issues - have any of you found a permanent solution? I've read replacement of the throttle body helps, avoiding car washes which could douse various sensors in the underbody and even gas pedal replacement to changing fuses and replacing an onboard computer. In any case, this is not a very positive first impression of owning my first brand new Chevrolet vehicle (I almost went with a Toyota!).
#43 of 203 UPDATE: Service Stabilitrak and Reduction of Power [waterviolet]
Sep 24, 2012 (8:34 am)
Service Dept just called. They said they couldn't even pull up codes for the issue that I'm experiencing and he test drove it and it didn't happen to him. It never happens to them! I guess I won't put much faith in my engine when it comes to passing on the highway and considering highway is all I drive I'm a little hesitant! And now winter will be on the way...AWD and Stabilitrak is supposed to make me feel more secure!