Last post on Dec 06, 2013 at 3:20 PM
You are in the Chevrolet Equinox
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Chevrolet Equinox, SUV
#160 of 204 Re: 2012 Chevy Equinox - possible transmission issues? [fpc99]
Jul 05, 2013 (4:32 pm)
I just bought a new 2013 Equinox LTZ 6cyl AWD, and have discovered a service bulletin for sticking torque converter clutch that was issued in April, I bought in May and nobody said anything about any open issues. Along with that it came with a damaged chrome wheel ($700+) that I found when I detailed the car. I would not have bought the thing had I known about the TC and only found out through a different dealer. Chevy and the dealer have dismissed both complaints and I haven't even made the first payment. I have always bought new GM cars. No More.
#161 of 204 Re: 2012 Chevy Equinox - possible transmission issues? [rondh]
Jul 05, 2013 (5:12 pm)
If there is anything we can do to assist you with this situation please do not hesitate to ask. We want to make sure that you as a customer, have all of your concerns addressed.
GM Customer Care
#162 of 204 Re: 2012 Equinox Continuous Dying [gmcustsvc]
Jul 11, 2013 (9:48 pm)
On July 25th I'll be making another trip over the mountain to see my grandchildren. I really hope it is routine. Will post how it goes.
#163 of 204 Still gettin the run around
Jul 12, 2013 (9:55 am)
Ok GMC Customer Service and Service Centers why do you all continue to give us the run around. Giving us one lie after another. With dumb reasons why our vehicles are doing these things. I am not stupid or are most of the others complaining. I want to know what is going to be done about these cars. They are not safe. I can not go without a car, yet when I bring it in, you already nothing is going to be done. If I state that I want it to stay till something is done, I will not receive a loaner car due to I was able to drive it in to the shop. I am disabled and need a good car. I don't think GMC wants it to be known that not only are the customers dissatisfied but that they are allowing them to drive a unsafe vehicle around (knowing that it is not safe) Also the news might get it out that they are taken advantage of the disabled.
#164 of 204 2010 Chevy Equinox
Jul 17, 2013 (10:23 am)
I also have a 2010 Equinox that is sooooo loud!! The engine is ticking and getting worse. It sounds perhaps better to describe as a sewing machine noise. It is a 4 cylinder also. The other issue it keeps having is the air bag maintenance light goes on and off. I did bring it to the dealer and they said they made some adjustments but see nothing wrong. My car has 39944 miles on it. Now this past Sunday the car had a bad fuel smell in it, but being Sunday there were no dealers open. Any suggestions? The fuel smell did go away. The engine noise, not so lucky.
#165 of 204 Bluetooth Functionality
Jul 17, 2013 (11:32 am)
I have a question about my 2012 equinox. we recently upgraded our phones from an HTC g2 and now we have samsung galaxy s 4 phones that are not operating correctly with the Bluetooth function from the radio. From my research I have done thus far, I understand that there is an upgrade to the program that can be downloaded via onstar to solve these connectivity problems. Does anybody have any information about a Technical Service Bulletin that addresses this matter. I want to make sure that the new program for the Bluetooth stack will support my samsung galaxy s 4. my problem is not with teathering the phone but with downloading my address book into the vehicle so it can recognize who I want to call when I initiate a hands free Bluetooth call. I know that General Motors customer service monitors this thread for their information I have a 2012 Chevrolet Equinox LS.
#166 of 204 Re: 2010 Chevy Equinox [luvs2cook2]
Jul 17, 2013 (11:37 am)
Sandie... As far as the the loud ticking goes, take your nox to a reputable shop and have them replace BOTH timing chains and the tensioner. The additional chain is for the water pump and fuel pump. I just pulled mine apart 3 times to figure out that the tensioner (hydro) malfuctioned and wasn't doing its job on the timing chain that stretched more than usual due to GM producing bad/ weak chains. Mine has been running strong since. Also, they just released a recall for the oil life monitor. I have switched from synthetic the normal oil and change oil every 3-4 K now.
#167 of 204 Re: Bluetooth Functionality [rustywer]
Jul 17, 2013 (3:08 pm)
If you send us the last 8-digits of your VIN we can check to see which TSB you are referencing, and better address your concerns. Feel free to also email us at socialmediagm.com [Attn:Amber]. Include your name, VIN, mileage and dealership. We look forward to hearing from you.
GM Customer Care
#168 of 204 Hydraulic like sound from brakes
Jul 29, 2013 (10:50 am)
My 2012 nox has had this sound since I bought it Sept '12. It is only getting worst. Three times to the dealer and they can not replicate the sound. Sound/noise is sporadic when applying brakes and then releasing them. Noise goes away once I accelerate. Best way I came up o describe is it sounds like a hydraulic motor revving up. Anyone with a similar problem?
Jul 29, 2013 (11:56 am)
hey everyone I keep seeing post that talk abouit recalls or service bulletins but do not know whwere to find them Pleases can someone tell me where to go to veiw them.