Last post on May 23, 2013 at 2:53 PM
You are in the Chevrolet Equinox
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Chevrolet Equinox, SUV
#16 of 148 Color Touch, Navigation or Mylink. Do you know which one you have?
May 26, 2012 (6:31 pm)
Recently while shopping around for a new 2012 Chevy Equinox at three separate dealerships, I was shocked by the lack of product knowledge the salespeople had regarding the radio systems. I fully expected to demo the new Mylink radio which has Pandora and Stitcher but was told by each and every salesperson that the Colortouch (which does not have those features) is Mylink. One went so far as to tell me that Remote Link for Allstar is the same as Mylink!
So which one do you have and what did you think you were buying">?
#17 of 148 Re: Color Touch, Navigation or Mylink. Do you know which one you have? [petrichor]
May 27, 2012 (2:48 pm)
It's unbelievable that so many car/truck salespersons are so poorly trained. I have purchased GM and Chrysler products for over 20 years. Frequently, I know more about the product than the salesperson. Anytime I buy a big ticket item, I spend several hours researching the product. The knowledge I gain from this basic research frequently is more than the salesperson's knowledge. I simply do not understand why companies do not train their sales staff better.
#18 of 148 Re: Color Touch, Navigation or Mylink. Do you know which one you have? [jpf]
Jun 21, 2012 (3:06 pm)
Better? I am a GM salesman. We don't get trained at all. Any training we get we have to do on our own. And when we are constantly busy with customers, have several different models of vehicles (Chevrelot, GMC, Buick, and others, plus every make and model of used vehicles on the lot) it is very difficult, if not impossible, to remember everything about every car. Try to take it easy on your salesperson. I assure you, they are trying very hard. Its not easy. Its alot easier for a consumer, interested in one or two vehicles, to do thorough research than it is for us to remember every available feature on every car.
#19 of 148 Re: 2012 Equinox problem [torgy2]
Jul 24, 2012 (4:04 pm)
I bought my 2012 6cyl Nox on June 22, 2012. Within the first 1000 miles I noticed a terrible hesitation/stall as the car would go from a dead stop to full on acceleration right around 1500 rpm.
I found this out the hard way, almost having a wreck thinking I had all the power in the world to clear an intersection to have it hesitate and nearly stall with oncoming traffic....EEEK!
I also noticed that it would occasionally downshift very hard at times.
It has been in the shop for about two and a half weeks now and I am not having any of that Chevy Confidence feeling right now.
My service advisor says that they are ripping the tranny apart to see if they can find the issue and that they are working with GM on it.
We'll see what happens.
#20 of 148 Re: 2012 Equinox problem [texasliberal]
Jul 24, 2012 (11:55 pm)
Geez, sorry to hear that! After looking at the LS 4 cyl, I was just getting interested in the V-6 1LT version so I could tow a small camper. Now not so sure.....
BTW, where in Texas are you and where did you buy your Equinox?
#21 of 148 Re: 2012 Equinox problem [godeacs]
Jul 25, 2012 (7:48 pm)
I am in Corpus...and the dealer is Allen Samuels.
I do have to say that the dealership is working diligently to try to solve the problem. They have gone so far as to get the sales department involved again in case the problem can't be fixed.
As of tomorrow, the car will be in the shop for 3 weeks....my patience is still in abundant supply....but I am bummed.
#22 of 148 Re: 2012 Equinox problem [texasliberal]
Aug 01, 2012 (4:40 pm)
I have the same v6 in my 1LT and experience the same hesitation/hard downshifts - they are probably normal. I have noticed with the 6 speed trannies for better fuel economy, they are slower to respond and help slow the car down when you let off on the accelerator - I rent a lot and feel this a lot on GMs and Fords. The accelerator is a bummer, I had to really hoof it to beat out a Scion IQ. But I can live with the hard down-shift as I do not have to brake as much as I did before. However, to answer another person's question - if I were towing, I would certainly go with a v6!
#23 of 148 Re: Color Touch, Navigation or Mylink. Do you know which one you have? [salesman7]
Aug 02, 2012 (6:58 am)
Maybe this is something your management may want to figure out. Customers are concerned about making the best purchase, not how hard the salesperson is working. There isn't much sympathy on either side of the auto sales business. Good luck.
#24 of 148 2012 Insturment Cluster Excessive Heat
Aug 07, 2012 (6:15 pm)
Noticed today that the top of the cluster was extrememly hot to the touch. So hot, could not keep my hand on it. This does not seem normal to me. I have seen it mentioned one other time, but no answer. Anyone have any thoughts on this.
Tom in Texas........
Aug 23, 2012 (1:54 pm)
Hi I really want to get a Chevy Equinox but I'm not sure of the year. Or even a 2013 model. And pros or cons would be greatful