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2012 Chevrolet Equinox

151 messages,  Last post on Jun 05, 2013 at 6:35 AM

You are in the Chevrolet Equinox Forum.

What is this discussion about? Chevrolet Equinox, SUV

    

Messages Page 13 of 16

#114 of 151 Re: 2012 Chevy Equinox transmission issue [cmhj2000] by gmcustsvc

Mar 04, 2013 (9:34 am)

Replying to: cmhj2000 (Mar 04, 2013 5:08 am)
Looking forward to your update, cmhj2000. If we can check into anything in the meantime, we can be reached at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service

#115 of 151 UPDATE TO 2012 Equinox by ejwinters

Mar 18, 2013 (1:53 pm)

OK...I've given the Equinox time to "get to know me" and as I feared...it doesn't like me!
The other day I was pulling out of a parking lot and was coming to a rolling stop at a stop sign. Noticed there wasn't anything coming and put my foot down on the accelerator and nothing happend. I then left off and then went back down and it finally took off. My sister was with me and she freaked out just a bit..."that scared me" was what I heard.
 
I didn't call the dealership because I've been trying to recreate it so that I will be able to explain to the dealer so that they could experience it.
 
Today...while driving at 60 mpg...the car started making a grinding noise. If I sped up the sound went away but as soon as i went back to 60 mpg...it made the noise again.
 
You could feel the noise as well as hear it (if that makes any sense) it would also drop on power.
 
so back to the dealer it goes in the morning! Hubby is none too happy with my decision in cars. There could be a trade in my future!!
 

#116 of 151 Re: UPDATE TO 2012 Equinox [ejwinters] by gmcustsvc

Mar 19, 2013 (6:05 am)

Replying to: ejwinters (Mar 18, 2013 1:53 pm)
We hope that your visit to the dealership goes well today, ejwinters. Keep us posted on the outcome, and if you should need anything don't hesitate to contact us via email at socialmediagm.com (include your name, contact information, and the last 8 digits of your VIN with your inquiry).
Sarah, GM Customer Service

#117 of 151 Re: 2012 Chevy Equinox - possible transmission issues? [gmcustsvc] by ed_the_equinox

Mar 20, 2013 (8:07 am)

Replying to: gmcustsvc (Mar 04, 2013 9:03 am)
Yes and told me to bring it in for a check but without a code, they can't do anything. I will be taking it in for an oil change soon and will have them give it a look.

#118 of 151 Re: 2012 Chevy Equinox - possible transmission issues? [ed_the_equinox] by gmcustsvc

Mar 20, 2013 (10:28 am)

Replying to: ed_the_equinox (Mar 20, 2013 8:07 am)
Sounds like a plan, ed_the_equinox. Keep us updated!
Sarah, GM Customer Service

#119 of 151 Re: 2012 Chevy Equinox transmission issue [gmcustsvc] by skeet7

Mar 20, 2013 (4:22 pm)

Replying to: gmcustsvc (Mar 04, 2013 9:34 am)
Day after day you say the same thing to ALLLLLL these unhappy customers, but yet when we follow your advice and send you our info., we NEVER hear from you! You (GM Customer Service) are no-more concerned for the owners than we are in owning the Nox's any longer. You try to 'buffer' the comments, but yet these people are talking loud and clear and clearly there is something wrong with the stalling or hesitation of these vehicles. They are unsafe and this needs to be noted and fixed.

#120 of 151 excessive water from muffler by kev403

Mar 21, 2013 (4:05 am)

My 2012 Equinox with less than 5 thousand miles is at this time leaking water from one of the sides of the muffler. Yesterday while fueling up a very good amount of water poured out of the side and not the tail pipe.
This obviously is not normal, any feed back before I take it down to the dealership??

#121 of 151 Re: excessive water from muffler [kev403] by ray80

Mar 21, 2013 (5:24 am)

Replying to: kev403 (Mar 21, 2013 4:05 am)
Hhmm haven't looked my Terrain, but some vehicles have a weep hole in the muffler that allows water to drain and not pool as it might when used for short trips that don't allow enough heat to build up in muffler. Easy to find more info with a google search on 'automotive muffler weep hole'

#122 of 151 Re: excessive water from muffler [kev403] by gmcustsvc

Mar 21, 2013 (10:25 am)

Replying to: kev403 (Mar 21, 2013 4:05 am)
We're sorry to hear that you are having this concern with your new Equinox, kev403. Please let us know if there is anything we can assist with as you work with your dealership to get this checked into. We can be reached at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service

#123 of 151 2012 Chevy Equinox Tramission Issues by ejwinters

Mar 21, 2013 (12:04 pm)

OK...as predicted they couldn't get the car to reproduce what it did to me and neither could I. The Tech guy from the dealership rode around with me for an hour, with a computer hooked up to it, and it drove like a dream! Ugg!!
I took it up heals stop and started abruptly...nothing.
It's going to be one of those things that they'll never be able to figure out!
Frustrated!

Messages Page 13 of 16

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