Last post on May 17, 2013 at 8:00 PM
You are in the Mazda CX-9
What is this discussion about?
Mazda CX-9, Transmission, SUV
#14 of 16 Mazda cx9 (2011) transfer case
Jan 09, 2013 (1:27 pm)
Very untypical of me to post reviews etc, but I almost feel that the problem I am having needs to be shared.
Transfer case failed at 3500 miles Whining sound at low speed (over 3 weeks in the shop…national back order)
Transfer case failed again at 16,000 miles. Whining sound at low speed
Transfer case failed again at 16,800 miles. Loud whining sound at low speed
Whining is still there, but I am now told after Mazda USA contacted dealer, that it is within normal range.
Mazda USA will not return calls (never has) I have been told by insiders that 2010, 2011, 2012 models all have this problem. Keep in mind that the only issue I had was a whining sound at low speed, not a physical failure, I was told each time that the oil turned in to sludge from over heating. I also understand that you may drive 20-30K miles before it physically breaks, so be aware, if you have one have it checked, if you are buying one....well good luck.
#15 of 16 Re: Transmission issue [ceric]
Jan 16, 2013 (12:13 pm)
2011 cx9 14 months old, bought new....on 4th transfer case, and for some reason you think they make a great car??? The problem with Mazda is denial and lies, yes I have had issues with other brands, but never was I ignored as bad as I am with Mazda. Mazda USA claims they have no knowledge of any problems, and yet 4 dealers I called all said yes we have a lot of them coming in
#16 of 16 Re: Mazda cx9 (2011) transfer case [hgghavami]
May 17, 2013 (8:00 pm)
I am so beyond relieved to have found this forum. Im new as of today due to an incident this morning. Long story short, this morning while driving the car to work, it seized at a red light after starting to vibrate. It then started again only to hear this very loud noise and then started to smoke. Scared, I pulled into a gas station (I know I know but I panicked) only to see men running towards me with fire extinguishers in their hands to put out my car that I didnt even realize was on fire!!!! The bottom was shooting up flames. Thank god no one was hurt. I was to find out later in the day that it was the transfer case. I looked into this a bit only to find endless stories of how this has been an ongoing issue with Mazda. My dealership has confirmed this issue stating they have rectified the problem. I drive my 2 year old twins around in this vehicle and I'd have to be on drugs to ever want to sit in it again especially when reading all of these stories about this being a reoccuring problem!!! I plan on contacting Mazda tomorrow in hopes on getting an answer as to why this was not a recall if they knew it was an issue. If I dont get this vehicle somehow reimbursed, then a law suit will be in play....I want to note this is a 2011 CX-9 and before today I have been nothing but 100% happy with this vehicle....If anyone wants to chat about this privately please let me know. Im sure it helps to know others are going through the same thing