Last post on Apr 08, 2012 at 6:47 PM
You are in the Chevrolet Silverado & GMC Sierra
What is this discussion about?
Chevrolet Silverado 1500, GMC Sierra 1500, Chevrolet Silverado 2500, Car Warranties, Truck
#13 of 17 Re: New Sierra Silverado Escalade Noises [ceb66]
Mar 06, 2012 (9:24 am)
My 2003 Silverado pickup truck has ben found to have a common and recurrent problem. Exhaust manifold bolts break, and on the driver side rear, they can be expensive to repair. A few miniutes of web searching on this topic produced a number of results and my conclusion is the issue is common.
The online complaints also indicate that the success rate for the repair is not good, with many repaired vehicles having subsequent bolt failures. My vehicle is in an authorized Chevy service garage having the bolts replaced. The original estimate was for $486, if cylinder head did not need to be removed. The service technician broke a tap off in the rear most bolt location. I don't know if it happened before head removal or after. It became necessary to remove the cylinder head and was requoted at $1600.
A call was made to GM 3-6-12. The response was that my truck was out of warranty and there fore they could be of no assistance in the mattrer. I am certainly aware of the warranty terms. My issue is with the scale of this engineering/manufacturing defect and the cost to the owners.
#14 of 17 Re: New Sierra Silverado Escalade Noises [naskarr]
Mar 08, 2012 (4:47 pm)
How many miles on your '03?
Mar 22, 2012 (11:04 am)
I don't blame you, I'm just as disgusted with GM dealers as well, they quote what corporate tells them to, refuse to fix a thing after they blow you off best they can. From everything I've read, it doesn't matter which dealer you go to, they all give you the same response and treatment. I've had a clunk noise since 1500 miles (V6 trans has issues), they will never admit to it nor fix it! I'm told it's still learning my driving habits!!! After 20k mi, PLEASE, it's not a BMW. Now the new noise which I can't determine exactly what it is, sounded at first like lifters ticking, then as time has gone by almost sounds like a chain dragging or metal to metal grinding. GM dealer told me it was a belt and they replaced it, LOL. Took it to outside mechanic for opinion who told me it's in the exhaust. And then the back passenger door is clicking for a day but I didn't bother taking it in-I already know they can't do anything if it's not doing it when you have it in front of them. The truck is smarter than them. Do these new models not store the codes when something happens, they can only give the code as it happens??? It will come down to class action or recall, one of the two. There are too many having issues. Not to mention they had a recall on the thing before I bought mine they didn't bother to tell me about!
#16 of 17 Re: 2011 GMC Sierra [jdtrucksorrows]
Mar 23, 2012 (4:44 am)
Good morning jdtrucksorrows,
If I can look into any open recalls ("Not to mention they had a recall on the thing"), I'd be happy to! Please email the last 8 of your VIN to socialmediagm.com and we'll look into that for you.
GM Customer Service
#17 of 17 Re: New Sierra Silverado Escalade Noises [naskarr]
Apr 08, 2012 (6:47 pm)
I asked how many miles you had on your 03. If driven yearly average it has over 100k on it. How long do you think manufacturers should be responsible for their vehicles?