Last post on Nov 16, 2012 at 1:10 PM
You are in the Toyota Prius
What is this discussion about?
Toyota Prius C, Hybrid Cars, Hatchback
#19 of 23 Prius-C 2012
Oct 08, 2012 (2:25 pm)
I bought a PRIUS-C 2012 in June 2012, and it has given me 2 different problems for a total of 4 times.
1. On 8/31/12, the vehicle would not turn on and all the lights went on, however I could not shift gears...30 minutes later it turned on. On 9/10/12, I took the car for the 5000 mile check up at the Toyota La Puente Dealer and the intake person said it was nothing, that it happens all the time, he brushed it off and did not document my concern nor told mechanics to look into problem.
2. On 9/12/12, approx. 2 weeks later as I was driving the vehicle's alarm went off and I was not able to turn it off! I pulled over and tried turning off the alarm and the car, but neither turned off. Finally it turned off and 5 minutes later it all happened again. On 09/13/12, I took it to the Toyota Corona Dealer where I purchased the vehicle and was told they could not find anything wrong...the car was there until 9/18/12...they decided to replace the alarm system because they thought that might be the problem. I confirmed with the KARR alarm company that the alarm was replaced.
3. On 10/3/12, the same problem as of 8/31/12--but this time the gear was able to shift to reverse HOWEVER it rolled FWD not reverse. The cars warning lights were all on and the vehicle would not operate. Waited 45 minutes for Roadside Assistance and then the car turned on---On 10/04/12, the car was taken back to Toyota Dealer in Corona-still pending outcome.
I think the LEMON LAW applies, I have contacted Toyota and was told that someone will contact me by today 10/08/12...still waiting for call. I am scare to drive this vehicle, I bought it for its reliability and peace of mind and it has cost me to miss work and more importantly putting me in a dangerous situation.
#20 of 23 Re: Prius-C 2012 [csigirly]
by kirstie_h HOST
Oct 09, 2012 (5:09 am)
Your vehicle might not quite meet the Lemon Law requirements in your state. It sounds like you're in California:
but you are definitely setting everything up right by notifying the manufacturer of the problem. The 9/2 incident doesn't count because they were able to fix the problem. It only applies to a problem (or several problems) that the dealership has tried multiple times to rectify without success.
#21 of 23 Re: Prius-C 2012 [csigirly]
Oct 29, 2012 (4:07 pm)
How's the aftermath? I assume the alarm was installed by the dealer and they said it won't void the warranty? How could that be possible if Toyota didn't even approve it. So now it's the "waranty from the Dealer", not backed by Toyota. And that is why they want you to service back to the same dealership you bought from, because not all dealership has "connection" to the Southwest Dealer Services. If it's so approved by Toyota, why the heck did Toyota has its own VIP? This KARR alarm is not making me comfy about driving my car now.
#22 of 23 Thinking of buying a Prius C
Nov 06, 2012 (1:59 pm)
I would be interested in hearing how comfortable the Prius C is on long trips. I often drive between 500 and 1,000 miles a day ... Comfort and gas mileage on highway? What is the noise levell?
#23 of 23 press request
by kirstie_h HOST
Nov 16, 2012 (1:10 pm)
If you are a parent of young children (at least one under 12 years old) who owns the latest model Toyota Prius C or Kia Rio, a reporter would like for you to fill out a survey, due by December 1, 2012, for use in a print publication. Please email PRedmunds.com no later than Friday, November 30, 2012 for a copy of the survey.