Last post on Aug 16, 2012 at 9:59 AM
You are in the Hyundai Sonata
What is this discussion about?
Hyundai Sonata, Car Comparisons, Sedan
#18 of 61 Reply: Low quality vehicle [ems1]
Jan 18, 2012 (7:00 am)
ems: We have had our 2012 sonata GLS for 1 month and less than 1000 miles. No pulling noticed in town or on highway. I also thought the pulling issue was only on a few early 2011 and they pulled to the left upon hard acceleration. We have a black car and the dark colors are the easiest colors to screw up but ours looks great. Our car is perfect so far, but it is really a collection of expendable parts installed on a platform, so we expect some minor problems with any new car - esp. a new design in the first year.
The key will be Hyundai's response to any potential problems. Quick, honest recalls and TSB's will fix customer complaints early and avoid the bad press of other brands with bad engines, designs problems, unannounced recalls and cheap TSB fixes to known problems.
We are willing to give them a chance to back up their great warranty and Hyundai Assurance trade in guarantee progams should their cars experience design or manufacturing clitchs down the road.
#19 of 61 Re: Quality [sivicman]
Jan 18, 2012 (8:42 am)
You can't judge the quality of any car by reading blogs or forums. Go check other manufacturers such as Honda etc. and it would be an eye opener.
If anyone has a problem they complain about it however if you have no problems its unlikely that you would write about it.
Hyundai has sold over 250,000 of these cars so your going to have some problems and so do other cars such as Honda or Toyota. My Sonata has 21,000 mile and I have had no problems. People having problems are mostly caused by a poor dealer...........
#20 of 61 Reply: Quality [hjc1]
Jan 19, 2012 (6:37 am)
Concur with your comments on dealer caused problems. Many peole also chose non-dealer service for various reasons. Newer hi-tech cars demand knowledgeable service IMO. These boards are sometimes valuable resources, however we have noticed professional bashers on some boards. Everything conceivable is wrong with only their car - nothing works - strange.
#21 of 61 Re: Quality [backy]
Jan 19, 2012 (7:21 am)
One could argue that if Honda, Toyota, and Nissan make such good cars, why is their warranty so lacking? I bought my sonta 2012 se and my Kia Borrego (09) precisely for this reason. In checking other forums, I see just as many, if not more negative posts on the competitors cars.
#22 of 61 Re: Quality [rick2456]
Jan 19, 2012 (7:40 am)
I like the long Hyundai warranty also--my 2004 Elantra is eight years old and it still has two years of factory powertrain warranty left. I suppose though that Honda, Toyota, and Nisssan owners (I am leasing a Nissan also) could say something like, "the best warranty is the one you don't have to use".
#23 of 61 Smell of Gas
Feb 01, 2012 (6:53 am)
Let me start by saying, other than my one serious unresolved issue, I love my 2012 Sonata 2.0T. Great exceleration and even better gas mileage in a great looking and comfortable car. I have a 1-1/2 hr commute driven at 70-80 mph and I get 32 mph. The low-profile tires and torquey front wheel drive make it lousy for winter driving in Youngstown, Ohio - but that shouldn't be a surprise to anyone. I have had the car 4 months and it has 8,000+ miles.
My issue for which the dealership has found no solution is the strong odor of gasoline/exhaust in the cockpit and outside the car once parked and prior to restarting. First the dealership replaced the gas cap after testing found a loss of pressure in the fuel tank. After that didn't work, they replaced the high pressure fuel pump after finding it was cracked. (Note: the replacement fuel pump was also found to be cracked in the box, supposedly the result of damage during shipping due to poor packaging.) The air filtration filter was also replaced and it smelled of gas as well. Once, the service manager kept my car for two days and drove it home and claimed he could not duplicate the issue; yet the service writer could smell it inside my car during a recent oil change. The car stinks up my entire garage once parked after driving. I am embarrassed to have a passenger because of the smell and I am concerned for my own health from inhaling the fumes. The service department has thrown up their hands and Hyundai has been no help to them with an answer. I am considering invoking the lemon-law. The crazy thing is I would just want a replacement Sonata. For what it is worth, I have had Blue-Tooth issues as well, but that has been the least of my concerns. If anyone has a possible solution - please write. Thank you.
#24 of 61 Re: Smell of Gas [lmatiste]
Feb 01, 2012 (9:09 am)
I don't know anything about the lemon law in your state. I recently went through the lemon law process with my 2012 Sonata in Pennsylvania. I was pretty much forced into it due to an incompetent dealer service department and do-nothing Hyundai Customer Service. I got a cash settlement instead of a buyback or new car. I took the cash and trade in value of the Sonata for a new car from another manufacturer. I'm very happy with the new car and relieved to be rid of the Sonata that was making my life miserable. It cost me a few hundred to get a new car but it was well worth it.
All manufacturers turn out lemons on occasion but when it happens to you it can be an extremely stressful experience. Good luck.
#25 of 61 Re: Smell of Gas [lmatiste]
Feb 01, 2012 (10:01 am)
Due to the fact that they had to remove your back seats to replace the fuel pump, they did tell you that you may still smell fuel inside the vehicle. If it hasn't cleared by now than they need to recheck it to make sure their is not another leak somewhere.
#26 of 61 Re: Quality [sivicman]
Feb 01, 2012 (12:53 pm)
You have to take these forums with a grain of salt..... These forums are a medium to complain about cars........ Go to any other forum and you would think nobody knows how to build a quality automobile.
My Sonota is 1 year old and has about 20,000 trouble free miles and get GREAT gas mileage. I don't think you can find a better value with a fantastic warranty.......... Even Consumer Report check rates this car
#27 of 61 Re: Quality [hjc1]
by kirstie_h HOST
Feb 01, 2012 (1:28 pm)
Yes, I wish I had a dollar - heck, I'd even take a nickel - for every time I saw a post from a member vowing that they will NEVER buy X brand again. I bet there's one for every make/model.
Most of our maintenance & repair discussions have quite a few dissatisfied owners posting in them. The higher the volume of sales, the more active the M&R discussions are, in general (there ARE exceptions, of course). So, if Hyundai complaints have picked up, my first thought is that it's because there are more owners than there were previously.
Each vehicle seems to have its own issues - for example, you'll see a lot of complaints about the transmission for one of the BMW sedans. There's one that's experiencing "pull to the right" issues too. Accord/Civic owners have complained about premature brake wear. I could go on & on. The smart shopper will just do a LOT of reading using different resources about different makes/models, and decide what seems the best overall risk for themselves.