Last post on Nov 29, 2013 at 3:12 PM
You are in the Hyundai Elantra
What is this discussion about?
Hyundai Elantra, Fuel Efficiency (MPG), Hatchback, Sedan
#651 of 774 Fuel Reimbursement Failed!
Nov 12, 2012 (6:02 pm)
I have purchased brand new 2013 Elantra on 11/03/12, the next day after the reimbursement news was released. But at that time when I purchased the car, I did not know the news regarding reimbursement and the sales person did not mention anything about it. Even the mileage sticker on the car with the price indicated still the wrong mileage information, 29/40, and the car was promoted with the good mileage by a sales person. On 11/04/12, I picked up the car and after that, I found that news of reimbursement. I contacted via email to Hyundai because the vin number of my new car is not eligible for reimbursement. Hyundai said in order to be it eligible the purchase had to be completed before 11/02/12, when the news was released. I advocated that I did not know the news, the sales man did not say anything about it and the sticker was on the car. They did not listen to me. Hyundai fools customers well..
#652 of 774 Re: Was going to buy one, not now! [keyser2]
Nov 12, 2012 (6:03 pm)
Not sure but think the Rav 4 is quite a bit smaller & weighs a good amount less than a Santa Fe. Compare comperable weight Toyota's and Hyundai's. Toyota may still have an advantage but not by much.
#653 of 774 Re: Fuel Reimbursement Failed! [mbny]
Nov 12, 2012 (6:08 pm)
Wow, that is just ridiculous. I emailed the finance manager last night where I bought my car asking why the Hyundai owners haven't been properly notified about this, and I haven't heard back yet. Not sure I will.
#654 of 774 Re: Fuel Reimbursement Failed! [mbny]
Nov 12, 2012 (6:20 pm)
Since you have the window sticker that says 29/40 and no paperwork from Hyundai that says otherwise (right?), you should have a strong case to get the reimbursement. It was up to Hyundai to notify you as a new Elantra buyer about the new mpg rating. They didn't.
If I were you I'd take this up the chain at Hyundai, starting with the GM of the dealership.
#655 of 774 Re: Just terrible [bhmr59]
Nov 15, 2012 (5:05 am)
I didn't say 2 gallons..read the post, more like 6 to 8 gallons and thats combined mileage. On a car that says 29/40, I should get at least 30 combined. I'm getting 24 sometimes 22 combined. There's something very wrong.
#656 of 774 Re: Fuel reimbursement [sarah2175]
Nov 16, 2012 (12:44 pm)
Sara you should be receiving your letter in the mail any time now. I received mine in the mail on the 14th. Your friend may be receiving more money if they drive more miles than you do. It's based on the number of miles you have already placed on your Elantra.
#657 of 774 Re: Fuel reimbursement [kris_h]
Nov 16, 2012 (3:49 pm)
Yeah, I received it yesterday. But I'm a little confused. The guy on the phone last week told me to take it to a dealership. But there is nothing on the letter or claim form for a dealership to sign anything. So do you know what we need to do with this claim form?
Yeah, my friend down in Florida has a lot more miles on his Elantra then I do!
#658 of 774 Reimbursement Program Laughable
Nov 16, 2012 (3:56 pm)
In the reimbursement letter I received, Hyundai is telling us their EPA estimates were off by 1-2 MPG. The best I've gotten on the highway is 34 MPG (that's all highway). Not sure why the variation in mileage I've seen on these posts but I think the majority of us are very dissatisfied with the mileage. Wish I had my Sante Fe back. At least that EPA estimate was accurate and was a much nicer vehicle.
#659 of 774 Re: Fuel reimbursement [sarah2175]
Nov 16, 2012 (6:27 pm)
But there is nothing on the letter or claim form for a dealership to sign anything. So do you know what we need to do with this claim form?
Maybe the dealer will enter the mileage info into a computer app for processing, hence no "form".
At any rate, you won't be the only person going to the dealer about this so they should know what to do when you come in. Be sure to ask for a free wash while you're there.
#660 of 774 Sorry Hyunthere are numerous things I really like about the ai- You Blew It
Nov 17, 2012 (11:15 am)
I bought my GT with auto 4 months ago and there are numerous things I really like about the car- sunroof is fantastic, power and heated seat is comfortable, and the car is the best looking of the hatches in my opinion. I also considered the Golf, Focus, Mazda 3.
However, the debacle with the gas mileage still really ticks me off. I continue getting a lot lower than the EPA (avg 25 mpg) even though I am driving much more conservatively than usual and DID buy this car as a daily driver based on gas mileage as a big factor. Granted I live in an urban area with traffic and hills (San Fran Bay) but my last 3 cars have always met or exceeded their EPA numbers under the same driving (actually driving less conservatively). I can understand folks saying it is only 2 mpg and a few on this site are actually hitting the numbers. My 08 Lexus IS 250 only averages 2 mpg less in same driving. The point is Hyundai fudged the numbers and they deserve the bad press they are getting regardless of the spin they put on it. I will let it go since I refuse to take the $$ hit of getting rid of a new car but am upset that I bought the car with false info provided by Hyundai and the EPA can't be counted on to back it up. Granted only 2 car models (not brands) have been called on this in the past by the EPA but as a wise consumer I resent being manipulated by any corporation and when I find out about it they lose any future business and respect. Sorry Hyundai, I had been singing your praises before. Getting caught and offering minor reparations does not eliminate your manipulation of the buying public. Apparently, those of us who are pissed are not alone:
‘Burning up’ over Hyundai mileage misrepresentations - OC Watchdog : The Orange County Register