Last post on Jun 16, 2013 at 12:33 AM
You are in the Hyundai Elantra
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Hyundai Elantra, Fuel Efficiency (MPG), Hatchback, Sedan
#650 of 752 Fuel reimbursement
Nov 11, 2012 (1:01 pm)
Not sure if this has been posted elsewhere, if it has I apologize. But I found out a few days ago that Hyundai is offering a fuel reimbursement for certain models and years. I drive a 2011 Elantra, and I was qualified. The amount you receive will depend on your location (gas prices are different in each area) and your mileage. This is the site my father told me about: https://hyundaimpginfo.com/ Just put in your VIN number and then will let you know if you qualify, and then there is a 1-877 number to call for more info. Apparently, they will mail you a claim form and then we take it to the dealership and they will give us something else. Then we have to mail it back. Then they will send a debit card. For my reimbursement, I'm only getting back about $65 but another friend is getting back almost $200 for his 2011 Elantra.
Maybe I missed it, but I'm fairly certain that Hyundai did not notify me. I never received an email, letter in the mail, or phone call. I just heard through word of mouth. I have two other friends that also drive Hyundai's, and they were never told about this reimbursement program either.
#651 of 752 Fuel Reimbursement Failed!
Nov 12, 2012 (7:02 pm)
I have purchased brand new 2013 Elantra on 11/03/12, the next day after the reimbursement news was released. But at that time when I purchased the car, I did not know the news regarding reimbursement and the sales person did not mention anything about it. Even the mileage sticker on the car with the price indicated still the wrong mileage information, 29/40, and the car was promoted with the good mileage by a sales person. On 11/04/12, I picked up the car and after that, I found that news of reimbursement. I contacted via email to Hyundai because the vin number of my new car is not eligible for reimbursement. Hyundai said in order to be it eligible the purchase had to be completed before 11/02/12, when the news was released. I advocated that I did not know the news, the sales man did not say anything about it and the sticker was on the car. They did not listen to me. Hyundai fools customers well..
#652 of 752 Re: Was going to buy one, not now! [keyser2]
Nov 12, 2012 (7:03 pm)
Not sure but think the Rav 4 is quite a bit smaller & weighs a good amount less than a Santa Fe. Compare comperable weight Toyota's and Hyundai's. Toyota may still have an advantage but not by much.
#653 of 752 Re: Fuel Reimbursement Failed! [mbny]
Nov 12, 2012 (7:08 pm)
Wow, that is just ridiculous. I emailed the finance manager last night where I bought my car asking why the Hyundai owners haven't been properly notified about this, and I haven't heard back yet. Not sure I will.
#654 of 752 Re: Fuel Reimbursement Failed! [mbny]
Nov 12, 2012 (7:20 pm)
Since you have the window sticker that says 29/40 and no paperwork from Hyundai that says otherwise (right?), you should have a strong case to get the reimbursement. It was up to Hyundai to notify you as a new Elantra buyer about the new mpg rating. They didn't.
If I were you I'd take this up the chain at Hyundai, starting with the GM of the dealership.
#655 of 752 Re: Just terrible [bhmr59]
Nov 15, 2012 (6:05 am)
I didn't say 2 gallons..read the post, more like 6 to 8 gallons and thats combined mileage. On a car that says 29/40, I should get at least 30 combined. I'm getting 24 sometimes 22 combined. There's something very wrong.
#656 of 752 Re: Fuel reimbursement [sarah2175]
Nov 16, 2012 (1:44 pm)
Sara you should be receiving your letter in the mail any time now. I received mine in the mail on the 14th. Your friend may be receiving more money if they drive more miles than you do. It's based on the number of miles you have already placed on your Elantra.
#657 of 752 Re: Fuel reimbursement [kris_h]
Nov 16, 2012 (4:49 pm)
Yeah, I received it yesterday. But I'm a little confused. The guy on the phone last week told me to take it to a dealership. But there is nothing on the letter or claim form for a dealership to sign anything. So do you know what we need to do with this claim form?
Yeah, my friend down in Florida has a lot more miles on his Elantra then I do!
#658 of 752 Reimbursement Program Laughable
Nov 16, 2012 (4:56 pm)
In the reimbursement letter I received, Hyundai is telling us their EPA estimates were off by 1-2 MPG. The best I've gotten on the highway is 34 MPG (that's all highway). Not sure why the variation in mileage I've seen on these posts but I think the majority of us are very dissatisfied with the mileage. Wish I had my Sante Fe back. At least that EPA estimate was accurate and was a much nicer vehicle.
#659 of 752 Re: Fuel reimbursement [sarah2175]
Nov 16, 2012 (7:27 pm)
But there is nothing on the letter or claim form for a dealership to sign anything. So do you know what we need to do with this claim form?
Maybe the dealer will enter the mileage info into a computer app for processing, hence no "form".
At any rate, you won't be the only person going to the dealer about this so they should know what to do when you come in. Be sure to ask for a free wash while you're there.