24 messages,
Last post on Feb 11, 2013 at 8:26 AM
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Edmunds Support Questions & Issues Forum.
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Car Buying, Car Comparisons, Car Financing, Car Leasing, Car Selling, Car Values, Car Warranties, Certified Used (CPO), True Market Value (TMV)
Jan 10, 2013 (2:50 pm)
BRING BACK IL!
EDMUNDS BLOWS!!!
#20 of 24 To csmanagermark
by cheechmo
Jan 22, 2013 (11:25 pm)
Are you and your superiors aware of the negative user feedback that has taken place with the transition of Inside Line to the "What's Hot" section of Edmunds? It seems like it is universally loathed and I haven't really seen any response from those "in the know".
#21 of 24 Re: To csmanagermark [cheechmo]
by Mark@Edmunds
Jan 23, 2013 (10:14 am)
Yes, we hear you! We've read dozens of emails and hundreds of comments about the move to What's Hot, and the team is planning revisions to address your concerns. I will talk to some of the Editors today to see if I can get them to divulge some of their plans. Stay tuned...
Jan 23, 2013 (12:45 pm)
I loved Inside Line, and don't want to just watch it wither and die
Feb 11, 2013 (8:26 am)
The Forums link used to be on the bar on the Edmunds home page. Now it's inside a flyout link labelled "What's Hot."
I was on the homepage to look at new car pricing and noticed that it was missing. I had trouble finding it because the term "What's Hot" doesn't tell me that there are other links to other parts of the overall family here. I actually thought there was no link to the forums.
It is my belief that people browsing other parts might notice the term "Forums" if it showed on the actual homepage and might go into the forums to see what information is there about cars IF the term were visible. People browsing forums for various types of info and experiences would then also use the other parts of the site for car pricing and reviews more.