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Problems with the Edmunds website? Post them here…

102 messages,  Last post on Jun 19, 2013 at 5:48 AM

You are in the Edmunds Support Questions & Issues Forum.

What is this discussion about? Car Buying, Car Comparisons, Car Financing, Car Leasing, Car Selling, Car Values, Car Warranties, Certified Used (CPO), True Market Value (TMV)

    

Messages Page 5 of 11

#38 of 102 How can I change my profile picture? by boomchek

Aug 17, 2012 (11:27 am)

The one that shows in the Answers section. I couldn't see in my settings where I can do that. Thanks!

#39 of 102 Re: How can I change my profile picture? [boomchek] by Stever@Edmunds HOST

Aug 17, 2012 (11:57 am)

Replying to: boomchek (Aug 17, 2012 11:27 am)
Hey Boom, try this:
 
From the Answers landing page, go to My Answers Profile > Edit Profile > Edit Image.
 
(And AWD is overrated, LOL).

#40 of 102 Re: How can I change my profile picture? [steve_] by boomchek

Aug 17, 2012 (12:04 pm)

Replying to: Stever@Edmunds (Aug 17, 2012 11:57 am)
Thanks that worked!

#41 of 102 How do I start a new discussion? by hfirst

Aug 27, 2012 (6:03 am)

I wanted to start a discussion under Ford 2013 Fusion to discuss the MyTouch. All I see is that I can reply to existing discussions.

#42 of 102 Re: How do I start a new discussion? [hfirst] by Stever@Edmunds HOST

Aug 27, 2012 (7:26 am)

Replying to: hfirst (Aug 27, 2012 6:03 am)
From the FAQ:
 
Create a New Discussion
When possible, post your questions and comments in an existing discussion rather than creating a new one. Posting in an existing discussion rather than a new one increases the likelihood that members will respond.
 
If you cannot find an existing discussion that is relevant, you can create a new discussion within a related Forum – e.g. a new discussion about the Audi A3 would belong in the Audi A3 Forum. Once you locate the appropriate Forum, click the "Add a Discussion" link above the first discussion listed.
 
Please note that there are some Forums where members may not create new discussions, including Smart Shopper, Prices Paid: Buying & Leasing Experiences and Maintenance & Repair. If you cannot find an appropriate discussion for your questions or comments in these Forums, contact the Host for assistance.
 
If you still get stuck, shoot a host an email and we'll walk you through it.

#43 of 102 Re: How do I start a new discussion? [steve_] by hfirst

Aug 27, 2012 (8:04 am)

Replying to: Stever@Edmunds (Aug 27, 2012 7:26 am)
Ok, I figured it out. I was clicking discussions at the bottom of the '13 Fusion page. This takes one to some "abbrieviated" discussion list page that lets users see some discussions and reply, but I didn't see a create new discussion topic anywhere. I had to navigate to the ford fusion forum on my own to see the real raw forum discussion list and there I could create a new discussion. I don't understand why the "2013 Ford Fusion Consumer Discussions" link at the bottom of that page can't launch directly to the real forum.

#44 of 102 Re: How do I start a new discussion? [hfirst] by Stever@Edmunds HOST

Aug 27, 2012 (9:51 am)

Replying to: hfirst (Aug 27, 2012 8:04 am)
Seems to be a lot of pain points here for you. Did you still have that jumping around problem?
 
Thanks for sticking with us.

#45 of 102 Yes, the jumping around problem still happens by hfirst

Aug 27, 2012 (9:57 am)

Yes. The jumping issue happens on every pc I've used anywhere. You may think the delay is small but it's enough and very annoying. I like the car smiley, just noticed that.

#46 of 102 I'm sick of... by andys120

Aug 27, 2012 (2:50 pm)

having to log-in almost every time I open this site despite the fact that my name shows in the welcome box top of the page. This has been going on for over a month and is causing me to spend much less time here and I doubt I am alone.
 
I don't know why this is taking so long to fix but here's a clue. You are an advertiser-supported medium and you are judged by the number of visits you get, ergo THIS IS COSTING YOU MONEY!

#47 of 102 Re: I'm sick of... [andys120] by boomchek

Aug 31, 2012 (11:57 pm)

Replying to: andys120 (Aug 27, 2012 2:50 pm)
I agree too. I've been having quite a few problems with Edmunds lately, especially being asked to log in when I'm logged in already.
 
This happens when I'm in the ANSWERS section, already logged in, and when I click to answer a question I'm rerouted to the log in screen, asked to log in (even though I'm still shown as being logged in), and when I try to log in it says authentication invalid. So it sucks as I can't answer questions.
 
Also lately, especially during the day when I go to the forums and try to reply to some posts or read new posts I get a browser error screen (in firefox and ie) saying server could not connect so I have to leave the site as I can't see past pretty much the first posts I click on.
 
Hopefully this will be fixed soon too as it's annoying and makes the site unusable.

Messages Page 5 of 11

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