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Problems with the Edmunds website? Post them here…

88 messages,  Last post on Apr 30, 2013 at 10:12 AM

You are in the Edmunds Support Questions & Issues Forum.

What is this discussion about? Car Buying, Car Comparisons, Car Financing, Car Leasing, Car Selling, Car Values, Car Warranties, Certified Used (CPO), True Market Value (TMV)

    

Messages Page 5 of 10

#34 of 88 Re: Site hard to use and annoying. Sections keep jumping around because of ads [steve_] by hfirst

Aug 07, 2012 (7:15 am)

Replying to: steve_ (Aug 07, 2012 6:57 am)
Well, I can't explain then. Do you work for edmunds and maybe your connection is just faster to all the ads? My firefox has privacy mode on which I think clears the cache constantly. My IEs do not. I have already manually cleared my caches but that didn't change anything. My computers are no slouches and I have broadband. I just went and checked yet another computer, vista and ie, same thing, actually experience was even worse, huge delay before the ads popped in and pushed everything down.
 
The solution is very simple. Design the pages better. They should have the space for the ads preallocated with a div, so that when the ad finally does pop in, nothing else on the page jumps around.
 
I do not have this problem with any other sites. That's why it's so aggravating to use edmunds, the problem is prevalent on so many edmund pages and the delay is there and it does cause things to move around.

#35 of 88 Re: Site hard to use and annoying. Sections keep jumping around because of ads [hfirst] by steve_ HOST

Aug 07, 2012 (7:28 am)

Replying to: hfirst (Aug 07, 2012 7:15 am)
Yeah, I work here but I'm off-site on Lake Superior in the UP of Michigan. Still amazed I can get 25 Mbps here in the boonies when I could only manage 7 in Boise.
 
You can try the help link at the bottom of the page and someone in IT in the home office may be able to help, or at least get your concerns routed to the design folks.
 
Sorry for your experience; stuff like this frustrates the heck out of me.

#36 of 88 Re: Site hard to use and annoying. Sections keep jumping around because of ads [steve_] by hfirst

Aug 07, 2012 (7:51 am)

Replying to: steve_ (Aug 07, 2012 7:28 am)
Well, thanks for trying to help. I actually created a login here just to try and post about this issue and TRY TO HELP edmunds. I'm not about to keep spending more time trying to help edmunds make their site better chasing down different places to post. Yet another simple solution, the IT office AND design folks should have somebody monitoring this forum.
 
For me, the solution is simple, I am just using other car sites now. And I tell other people to use the other car sites now too. I will drop back in from time to time too see if Edmunds fixes the issue.

#37 of 88 Re: Site hard to use and annoying. Sections keep jumping around because of ads [hfirst] by steve_ HOST

Aug 07, 2012 (8:57 am)

Replying to: hfirst (Aug 07, 2012 7:51 am)
The problem with just monitoring the forum (and it is) goes back to the various hardware/software configurations. Problems can be related to the OS service packs, conflicts with other installed programs and a host of other stuff that people using different systems aren't experiencing. Sometimes issues have to be solved on a case by case basis. Pulling one ad may not solve anything.

#38 of 88 How can I change my profile picture? by boomchek

Aug 17, 2012 (11:27 am)

The one that shows in the Answers section. I couldn't see in my settings where I can do that. Thanks!

#39 of 88 Re: How can I change my profile picture? [boomchek] by steve_ HOST

Aug 17, 2012 (11:57 am)

Replying to: boomchek (Aug 17, 2012 11:27 am)
Hey Boom, try this:
 
From the Answers landing page, go to My Answers Profile > Edit Profile > Edit Image.
 
(And AWD is overrated, LOL).

#40 of 88 Re: How can I change my profile picture? [steve_] by boomchek

Aug 17, 2012 (12:04 pm)

Replying to: steve_ (Aug 17, 2012 11:57 am)
Thanks that worked!

#41 of 88 How do I start a new discussion? by hfirst

Aug 27, 2012 (6:03 am)

I wanted to start a discussion under Ford 2013 Fusion to discuss the MyTouch. All I see is that I can reply to existing discussions.

#42 of 88 Re: How do I start a new discussion? [hfirst] by steve_ HOST

Aug 27, 2012 (7:26 am)

Replying to: hfirst (Aug 27, 2012 6:03 am)
From the FAQ:
 
Create a New Discussion
When possible, post your questions and comments in an existing discussion rather than creating a new one. Posting in an existing discussion rather than a new one increases the likelihood that members will respond.
 
If you cannot find an existing discussion that is relevant, you can create a new discussion within a related Forum – e.g. a new discussion about the Audi A3 would belong in the Audi A3 Forum. Once you locate the appropriate Forum, click the "Add a Discussion" link above the first discussion listed.
 
Please note that there are some Forums where members may not create new discussions, including Smart Shopper, Prices Paid: Buying & Leasing Experiences and Maintenance & Repair. If you cannot find an appropriate discussion for your questions or comments in these Forums, contact the Host for assistance.
 
If you still get stuck, shoot a host an email and we'll walk you through it.

#43 of 88 Re: How do I start a new discussion? [steve_] by hfirst

Aug 27, 2012 (8:04 am)

Replying to: steve_ (Aug 27, 2012 7:26 am)
Ok, I figured it out. I was clicking discussions at the bottom of the '13 Fusion page. This takes one to some "abbrieviated" discussion list page that lets users see some discussions and reply, but I didn't see a create new discussion topic anywhere. I had to navigate to the ford fusion forum on my own to see the real raw forum discussion list and there I could create a new discussion. I don't understand why the "2013 Ford Fusion Consumer Discussions" link at the bottom of that page can't launch directly to the real forum.

Messages Page 5 of 10

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