Problems with the Edmunds website? Post them here…

88 messages,  Last post on Apr 30, 2013 at 10:12 AM

You are in the Edmunds Support Questions & Issues Forum.

What is this discussion about? Car Buying, Car Comparisons, Car Financing, Car Leasing, Car Selling, Car Values, Car Warranties, Certified Used (CPO), True Market Value (TMV)

    

#13 of 88 Re: Problems with the Edmunds Website? Post them here… [csmanagermark] by gpara

Feb 19, 2012 (7:25 am)

Replying to: csmanagermark (Oct 12, 2011 4:40 pm)
I have been amember for some months now and I can not find how to select "watched forums" or add a forum I wish to monitor. I started with researching a specific problem with a Chevy Cobalt automatic trans. I have since deleted that but I wish to monitor the chevy cruze forum and I can not find out how to add this to my profile.???????

#14 of 88 Re: Problems with the Edmunds Website? Post them here… [gpara] by KarenS HOST

Feb 19, 2012 (3:19 pm)

Replying to: gpara (Feb 19, 2012 7:25 am)
Sorry you're having problems navigating. Follow these steps:
 
1. Choose "Sedans" from the Browse by Board to your right.
2. On that page, look for the Chevrolet Cruze folder and click on it.
3. Select "Watch this Forum", located above the first listed discussion.
 
Or, click on this link to go directly there:
 
http://townhall-talk.edmunds.com/WebX/.f20c3c4/
 
Hope this helps and let us know if you need further assistance!

#15 of 88 Fix it! by andys120

Feb 24, 2012 (3:31 pm)

The site is an order of magnitude harder to access and slower than any of the many I visit regularly, surely Edmund's can do better in the second decade of the 21st century.
 
It's been running sloooow for weeks.

#16 of 88 Re: Fix it! [andys120] by steve_ HOST

Feb 24, 2012 (4:42 pm)

Replying to: andys120 (Feb 24, 2012 3:31 pm)
Please send in an email via the Help link (under the Contact Us section) with your details. Thanks!

#17 of 88 Re: Fix it! [steve_] by andys120

Feb 26, 2012 (8:29 am)

Replying to: steve_ (Feb 24, 2012 4:42 pm)
Tried it, no reply. Still having problems w sign-in and slow loading but working better this AM.

#18 of 88 Re: Fix it! [andys120] by KarenS HOST

Feb 29, 2012 (8:03 am)

Replying to: andys120 (Feb 26, 2012 8:29 am)
I fully sympathize with your frustration. It's been a battle and our techs are trying to determine where the problem lies. We appreciate your patience as we work to resolve the issue.

#19 of 88 Appraise a used car - can't select options by davidkaye

May 01, 2012 (4:27 pm)

I've been using Edmunds for years to appraise used cars and recommend the website to others regularly. Recently, I tried to appraise several used cars; when I get to the step "Select Colors & Options" I can select a color, but not options. I've tried multiple times with many different car makes and models, but no luck. This used to be a simple process on the Edmunds website - what has happened?

#20 of 88 Re: Appraise a used car - can't select options [davidkaye] by steve_ HOST

May 01, 2012 (6:02 pm)

Replying to: davidkaye (May 01, 2012 4:27 pm)
Worked for me just now appraising my old '99 minivan (ouch!). Try clearing your browser cache; if that doesn't help, recycling the power on your router or modem sometimes helps issues like this.

#22 of 88 Re: Appraise a used car - can't select options [steve_] by pollfab

Jun 16, 2012 (9:30 am)

Replying to: steve_ (May 01, 2012 6:02 pm)
This doesn't work for me either. I've cleared the cache and tried accessing it on multiple computers.
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