Last post on Oct 08, 2013 at 10:43 AM
You are in the Hyundai Sonata
What is this discussion about?
Hyundai Sonata, Sedan
#99 of 108 Re: Tire Wear & Front-ends on New Sonatas [crankeee]
May 02, 2013 (8:58 pm)
Well, I can tell you that I just came back from a business trip in Tampa Florida and rented 2 different 2012 Sonatas, and BOTH had the same issue. One had 24k miles and the second one had 26k miles. I could not believe the "womp, womp, womp" tire noise and sure enough the tires were all cupped/feathered/chopped. The tires were rotated at some point because all four were bad. I would have assumed they would have fixed this issue. My 2011 was built late, so these 2012s may have been built early using the same struts. My suggestion is open a case with Hyundai and if they don't thouroughly look into it, then open a case with BBB Auto-Line. Good luck!
#100 of 108 Re: Same Tire Problem Again!! [dennis_h]
Jun 20, 2013 (1:53 pm)
mary here, have the same problem, my car has 35k miles on it and everytime we go for routine maitenance my husband would suggest if the tire can be rotated but they woul d decline coz the rear tire is cupped and the front is worn out compare to the rear, dealer says it will be too noisy if the switch is made, we are in the market of buying a new car with a third row seat,,,i guess we will have to steer away from hyundai now, if this will not get resolved,,,we fall inlove with hyundai but it is starting to fade away,,,,need help resolving this problem, coz we dont want to buy new tires and having the same problem,,,,
#101 of 108 Re: Same Tire Problem Again!! [maryvp]
Jun 21, 2013 (4:53 am)
Sorry to see you are having the same issue. So many people are, but they just don't know it. First get your documentation together where your husband got the tires rotated and aligned. Next, contact Hyundai Customer Care (800- 633-5151) and tell them you want to open a case about your tires cupping. Tell them you want the Regional Service Manager (RSM) to inspect your car when you bring it in Also tell them that you are aware of the issue they are having on some 2011 and 2012 Sonata's with the front struts and you want them replaced with the new style struts. Of course they will deny it and act like they don't know what you are talking about. If they fail to do anything, after the RSM looks at it, then contact BBB Auto-Line (www.auto.bbb.org/Lemon-Law-complaint-form/) and open a case with them. Feel free to reference my case (Case # HYU1233536) You will definitely see results then!!
They replaced all my tires and replaced the front struts on my car and I have not had an issue since.
#102 of 108 tire problem too,,,,
Jun 21, 2013 (6:17 pm)
Thanks alot for the info dennis, we will give it a shot and see what happens, hoping that Hyundai's "pledge to exceptional customer service and owner satisfaction" mean anything at all!!!!
#103 of 108 a lotta' work . . . .
Jul 13, 2013 (10:05 am)
hope u get some help.
#104 of 108 sonata update
Jul 13, 2013 (1:54 pm)
this is skip1744 and I am the one that started this thread about 2 years ago and I keep getting copies of postings on the forum. Since I had my tire cupping problem back then, I have put about 25 to 30k on a new set of Michelin tires and they are still quiet and balanced. I have had them rotated 2 or 3 times since they were installed. This week out of the blue my dealer called me (no recall letter) and wanted my car for 3 hours to replace a strut or maybe both, I'm not sure. Does anybody know anything about this recall? I had the car back to dealer 2 weeks ago for another safety recall involving a stop light switch. Maybe they noticed there was a problem with the factory installed struts, I just don't know. My sonata has about 45k miles and the tire problem 2 years ago is the only problem we have had with the car. 3 times a year We drive it to Florida from Delaware and we always get over 30 mpg driving at 75-80 mph all the way. I hope the new strut/s won't cause a problem rather than solve a problem that doesn't exist on this car.
#105 of 108 Re: sonata update [skip1744]
Jul 15, 2013 (11:27 am)
Skip: I am planning Michelin tires for my 2012 GLS. What size & type Michelin did you decide on? I really feel Hyundai is trying to determine which cars had problems and why. I did advise the Hyundai engineers that I felt that the alignment problem I had at 2400 miles was solved by the realignment due to the tech's expertise. The Kuhmo tires were cupped and preworn at that point so I do not expect very good life. The Kuhmo's were replacements for the Michelins that Hyundai used to mount on their cars and has obviously had an impact - too bad IMO. Anyway what size and type is working for you?
#106 of 108 Re: sonata update [crankeee]
Jul 15, 2013 (1:21 pm)
The tires that I had installed are Michelin p205/65r "energy saver" tires. Strangely, My Hyundai dealer service mgr. matched the best price that I had been able to find ( thru BJ'S ) and since I had my sonata at the dealer for a discounted alignment, I bought the Michelin tires from the dealer at the same time. The car now has 44k miles and the tires are quiet and wearing well. If your Hyundai came with Michelin tires and they cupped at 2400 miles, you have a major problem and kumo tires probably won't solve the problem. If you have read all the posts for this problem, you will see that you have to "raise hell" to get it solved.
the service manager after checking the alignment that was showing when I drove in convinced me that a new alignment and regular rotation would solve my problem and apparently it has. Not every sonata owner has been that fortunate. Good luck
#107 of 108 Dear Posters, thanks for your warnings.
Oct 08, 2013 (9:24 am)
I am finally considering a late-model-used Sonata Ltd. or 3.8 Genesis w/ lo.mi. and these contributions have been appreciated greatly. I've test-driven both; the Genesis is, of course, far superior and I could make the $ stretch, but it is pretty vanilla-looking and I am first considering the Sonata. I have viewed your tire and suspension problems, which look common to the car and almost controlling to me. That tire/alignment/suspension problem with the Sonata has become pretty common, even at very low miles. That's scary to me as tires these days run about $600 per set. That is huge to me as we drive little and gas, even with my V8 Mark VIII and her XJ6, is not a meaningful consideration. So, thanks for all of your posts.
#108 of 108 Re: sonata update [skip1744]
Oct 08, 2013 (10:43 am)
Skip: Actually I had Kuhmo as OEM tires. Now at 18,000 miles and they are wearing flat across the tread but IMO prematurely due to the alignment problem at 2400. I do still feel that Hyundai's decision to go from Michelins to Kuhmos was a marketing mistake. Cars are a total package and poor tire wear, on a new car, is a self induced sales nightmare. The tech addressed the alignment problem but was not empowered to do anything about the resulting premature wear on the Kuhmo tires. Result is total package was affected.