Last post on Sep 09, 2013 at 9:33 AM
You are in the Toyota Sienna
What is this discussion about?
Toyota Sienna, Van
#6 of 15 Sienna 2006 Manual lift gate Struts
Jan 01, 2012 (8:32 am)
Could someone send me a copy of the recall from Toyota on this matter?
#7 of 15 Re: Sienna 2006 Manual lift gate Struts [ocktober]
Jan 01, 2012 (9:50 am)
The links are in my message -- message #4
#8 of 15 Re: Toyota Sienna hatch problems with struts [matterw]
Apr 26, 2012 (12:32 pm)
my 2006 sienna only has 35k miles and I now have to have the struts replaced. This is after having both doors replaced and new tires 3 times already due to the unbelievable funky alignment that eats tires. On the way to the parts store to get the struts, the door to the front passenger door storage compartment just fell off! Car is junk! I was trolling the net to find instructions for replacing the struts myself, since the dealer wants $350 and I found the parts at pep boys for $68.
#9 of 15 Re: Sienna 2006 Manual lift gate Struts [ocktober]
Apr 26, 2012 (12:34 pm)
the recall only covers the power rear door, not the manual. i just came from the dealer.
#10 of 15 Re: Sienna 2006 Manual lift gate Struts [bondurant]
Apr 27, 2012 (5:57 pm)
They should be pretty easy to do. Lift the tailgate all the way up and support it well with a pair of 2x4's cut to size. The little swivel balls attached to the tailgate and the van body are held into holes on the strut ends with little metal retaining clips.
#11 of 15 Re: Sienna 2006 Manual lift gate Struts [bondurant]
Apr 28, 2012 (4:33 am)
Last September, I brought my 2006 LE back to the dealer because the rear pressure cylinders were weak on my manual opening door. I had gotten a letter that I kept in the glove box from Toyota that authorized replacement of the struts as long as you had less then 100K miles. Unfortunately, I didn't keep that letter after they were replaced. I would try another dealer by phone and see if they won't go to bat for you...
#12 of 15 Replaced Rear Struts failing after recall!
Jun 06, 2012 (9:03 am)
My 2006 Sienna XLE with a rear power door lift struts are failing. We had the struts replaced during the original recall. They fail when the temperature goes below 67. When they fail the power door starts to shut quickly and fail, with the power motor continuing to close the door even if it bumps a person. This is a major safety issue. I took a video of the failure on my phone just in case the dealer "can't recreate the issue".
According to Toyota, the part has already been replaced under the recall so they won't replace it again. In my mind you have a failing part already recalled once. It is failing again and a major safety issue. The door continued to close on my husband who is not a small man and it took quite a bit of strength to push the door back up and off him. If it had been my son who is 9 it would have been a major injury.
I called Toyota and was given a "case number" but no corporate authorization for repair. I was told that it is up to the regional service manager if the part would be replaced. When I pressed what recourse I have as a consumer if the regional manager does not approve the repair, I was told none.
I urge anyone who is having this problem to take the time and report it to the NHSTA. I just did and it took 5minutes. According to the representative, if a recalled part fails again, it is MUCH easier to issue a re-service on the recalled part. Given the nature of the safety issue he urged me to let everyone know to call or go online and report this problem.
I simply can't believe that given the nature of the recall, the safety issues involved and the simple nature and cheap cost of the repair, Toyota is not issuing a service bulletin and simply replacing the failing replaced struts.
The only other car I have ever driven was a Honda, who stood behind a recall re-repair, no problems, no cost. Why I came back to Toyota I will never know.
Please please please report the recall struts failing to the NHSTA!
#13 of 15 Re: Toyota Sienna hatch problems with struts [bondurant]
Oct 01, 2012 (7:18 pm)
Hi, I have the same probem with my 2005 sienna EXL Limited in Mexico and dealer quoted me around $500 for this repair. I don't want to pay this just for 2 simple struts and some screw driver work. I want to do it by myself. Could you please tell me how you foud them at pep boys? (part number or some clue) I only can do this research by Internet (case I'm from Mexico) and then will try to get them via fedex or something like that. Thanks in advance for your time and help. regards!
#14 of 15 Re: Toyota Sienna hatch problems with struts [eperez11]
Oct 05, 2012 (6:27 am)
There's a report over struts, which has something to do with Toyota Sienna recall. The models from 2004 through 2006 are included. Over the past few years, a number of car makers have recalled minivans for rear door struts that fail and can hurt drivers. Numerous have been because of struts made by one company, Stabilus, which is being investigated by the National Highway Traffic Safety Administration.
#15 of 15 Re: Toyota Sienna hatch problems with struts [jess_z]
Sep 09, 2013 (9:33 am)
All of those strut problems seem to also be an issue on my Sienna, a very early 2010 model. When it was new, the liftgate would close without warning, I got smacked in the back a number of times. I reported the problem to Toyota. Eventually a dealer was able to fix the problem; I'm not sure that I know exactly what the final solution was, because it took a lot of visits. Now, I have another problem, when I close the liftgate manually, with the keyfob or from inside, sometimes it closes part way (less than half) then retracts. Sometimes it is a gentle stop and retract, other times the stop is so violent it shakes the whole van. I've reported this to Toyota also. It's been to the dealer a number of times, but never happened there. The dealer response the last time was that the floor mat in the rear was impeding it. The problem happened before the mat was installed. It never gets low enough for the mat to come into play. Watching it makes me think that something inside that is supposed to slide catches or sticks. I'm no mechanic, but I spent 60 years figuring out why things didn't work, radios, TV's and computer software, and I'm positive the mat isn't an issue. I'm pretty frustrated with what is an otherwise really great van.