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#26 of 27 Re: Brand NEW 2011 MAZDA3 paint issues? [lylone] by autonomous

Oct 13, 2011 (10:02 am)

Replying to: lylone (Oct 12, 2011 10:05 am)

Sounds like you have done your homework.
 
The reason for the questions in the earlier posting was not to put you on the spot, but to have you "practice" answering questions to see what responses work. Also, getting experts (e.g. paint professional / detailer) to back you up should strengthen your case. Finally, getting it documented should make it clear that your case is not frivolous but based on solid evidence.
 
Once again, good luck with the BBB and let us know how things work out.
 

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• lylone (Oct 13, 2011 3:11 pm)

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#27 of 27 Re: Brand NEW 2011 MAZDA3 paint issues? [autonomous] by lylone

Oct 13, 2011 (3:11 pm)

Replying to: autonomous (Oct 13, 2011 10:02 am)

The hardest part is getting documentation. All the body shops I go see say that the clear coat should have protected the vehicle, and they cant think of anythingelse that would cause the damage. None will actually put it in writing. I did realize that I purchased and installed sunroof deflector on the vehicle the 2nd week I had the car and there are no spots on it. So the damaged either happened in the first two weeks or before I took possession of the car. I just wish the arbitration was tomorrow because I am ready for the saga to be finally over.
Thanks for all your help and especially for testing me....