Last post on Oct 13, 2011 at 3:11 PM
You are in the Mazda3
What is this discussion about?
Mazda MAZDA3, Exterior, Hatchback
#25 of 27 Re: Brand NEW 2011 MAZDA3 paint issues? [autonomous]
Oct 12, 2011 (10:05 am)
Yes, heard back form the BBB and are waiting to find out when the arbitration will take place. I took the car to a local body shop and they couldn't figure out what would have caused the spots. Unfortunately, they wouldn't give it to me in writing. He thinks that maybe brake dust may have caused it when the car was being transported to the states. But still, the clear coat that is on the car should have prevented any environmental issue unless I drove under a paint truck... that didn't happen. Also, anything environmental should be able to be buffed out and even their "expert" detailer couldn't get the spots out.
The Arbitrator will be neutral lawyer and I still do have the right to sue Mazda even after the out come of the arbitration. I have not spoken to a lawyer because that would cost me $$.
Why did I purchase a car with a paint problem? Maybe because I didn't know it existed. The spots can only be seen in cloudy or shaded light. In the bright Atlanta sun in the middle of July, the spots cannot be seen at all. We haven't had many cloudy days here in Atlanta, and I just so happened to see it as a cloud passed by the day I was giving it's first bath after purchase.
Even if the damage happened within the 4 weeks I had the car, you would think that the clear coat on the vehicle would have protected it.
#26 of 27 Re: Brand NEW 2011 MAZDA3 paint issues? [lylone]
Oct 13, 2011 (10:02 am)
Sounds like you have done your homework.
The reason for the questions in the earlier posting was not to put you on the spot, but to have you "practice" answering questions to see what responses work. Also, getting experts (e.g. paint professional / detailer) to back you up should strengthen your case. Finally, getting it documented should make it clear that your case is not frivolous but based on solid evidence.
Once again, good luck with the BBB and let us know how things work out.
#27 of 27 Re: Brand NEW 2011 MAZDA3 paint issues? [autonomous]
Oct 13, 2011 (3:11 pm)
The hardest part is getting documentation. All the body shops I go see say that the clear coat should have protected the vehicle, and they cant think of anythingelse that would cause the damage. None will actually put it in writing. I did realize that I purchased and installed sunroof deflector on the vehicle the 2nd week I had the car and there are no spots on it. So the damaged either happened in the first two weeks or before I took possession of the car. I just wish the arbitration was tomorrow because I am ready for the saga to be finally over.
Thanks for all your help and especially for testing me....