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Radio / climate control lights flickering

5 messages,  Last post on Oct 04, 2011 at 11:04 AM

You are in the Subaru Legacy & Outback Forum.

What is this discussion about? Subaru Outback, Electrical, Sedan, Wagon

Messages Page 2 of 2

#3 of 5 Re: Radio / climate control lights flickering [stevelogan] by stevelogan

Oct 04, 2011 (6:18 am)

Replying to: stevelogan (Aug 02, 2011 6:10 am)
I thought I'd update this since we did get our fixed. The local dealer (Glanzman in Jenkintown) was useless. Wanted me to schedule a service appointment so they could diagnose it and would not honor warranty even though car was just 3 months out of 3 year warranty.
 
I called Subaru of America and while they didn't admit it was a known issue, they very quickly agreed to call Glanzman on our behalf. What they worked out is that we would pay for the repair and Subaru would reimburse us.
 
Called Glanzman back to schedule replacement of the radio unit and again, they wanted us to bring it in so they could read the model number off of the front of the unit (!!). I gave them the model number and they replaced the unit with a refurb ($292 installed - which didn't seem to bad) and it seems to have solved the problem.

#4 of 5 Re: Radio / climate control lights flickering [stevelogan] by ateixeira

Oct 04, 2011 (9:46 am)

Replying to: stevelogan (Oct 04, 2011 6:18 am)
They replaced the whole radio? Just curious.

#5 of 5 Re: Radio / climate control lights flickering [ateixeira] by stevelogan

Oct 04, 2011 (11:04 am)

Replying to: ateixeira (Oct 04, 2011 9:46 am)
Yes. I have to straighten out the Sirius subscription now, but it was an whole new (refurbished) radio / multi-disc CD / Sirius radio unit.

Messages Page 2 of 2

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