Brand New 2011 2.5x Premium AC (Evaporator) Problem

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4 messages, Last post on Jul 26, 2011 at 9:29 AM

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#1 of 4 Brand New 2011 2.5x Premium AC (Evaporator) Problem by suforsogood

Jul 21, 2011 (10:33 am)

Hi all

I am in the New York area and leased a 2011 2.5x Premium 3 weeks ago (!) and yesterday the AC stopped cooling (blows hot air). I took it to the dealer - the service guys looked at it, took it apart and said the evaporator needed to be replaced. They have ordered a new evaporator from Subaru (apparently sent back the current one) and I should get the car back tomorrow.

I am wondering if this is a bad omen for the quality of car/AC parts in general, and if I have/should seek any legal recourse to get a new vehicle. I don't want to over-react but for the AC to blow up in 3 weeks for a brand new car is not my idea of "quality."

I would appreciate any help from experienced members on this board.

Thank you!

Replies to this message:

ateixeira (Jul 21, 2011 11:41 am)
- xwesx (Jul 25, 2011 10:12 am)
  - suforsogood (Jul 26, 2011 9:29 am)

#2 of 4 Re: Brand New 2011 2.5x Premium AC (Evaporator) Problem [suforsogood] by ateixeira

Jul 21, 2011 (11:41 am)

Replying to: suforsogood (Jul 21, 2011 10:33 am)

Not a common issue so I imagine you'll get it back and never see that problem again. We're on our 2nd Forester and it's been flawless.

Replies to this message:

xwesx (Jul 25, 2011 10:12 am)
- suforsogood (Jul 26, 2011 9:29 am)

#3 of 4 Re: Brand New 2011 2.5x Premium AC (Evaporator) Problem [ateixeira] by xwesx

Jul 25, 2011 (10:12 am)

Replying to: ateixeira (Jul 21, 2011 11:41 am)

I agree. It is for that very reason we have warranties on vehicles. In any machining process, there is never 100% success. Of course, that is still a tough pill to swallow when it is your car that has the problem.

Replies to this message:

suforsogood (Jul 26, 2011 9:29 am)

#4 of 4 Re: Brand New 2011 2.5x Premium AC (Evaporator) Problem [xwesx] by suforsogood

Jul 26, 2011 (9:29 am)

Replying to: xwesx (Jul 25, 2011 10:12 am)

Thanks all for your replies - appreciate it. Got it back - evaporator replaced - so far so good!

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