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Power Steering fail

46 messages,  Last post on Mar 04, 2013 at 8:58 AM

You are in the Saturn ION Forum.

What is this discussion about? Saturn ION, Electrical, Sedan

Messages Page 4 of 5

#30 of 46 Re: '05 Saturn Ion [gmcustsvcsarah] by ksg3

Mar 03, 2012 (6:23 am)

Replying to: gmcustsvcsarah (Nov 09, 2011 10:06 am)
We have a 2006 Saturn Ion that is having and has had power steering problems for quite some time. Unfortunately it now has over 100,000 miles and we had problems before the mileage was over but we had no idea there was a recall.We purchased the car used and I am very upset and disappointed to find out now that there is a recall , we have changed fuses which we were told was the problem, and now are told it is gonna cost 900.00 to change everything.Is there any way we can get some help with this?

#31 of 46 Mine has now died by kman_nc

Mar 03, 2012 (7:17 am)

Well I started this thread to A) try to get some relief from GM in repairing a problem they knew they had... and B) give other people a forum to see this car is JUNK. My 05 Ion just died. It already had the steering problem, no reverse gear, and pass lock sensor / ignition problem.... well before I cld sell it the timing belt just went. So the lovely carcass is in the driveway waiting for the junk yard wth highest bid to pick it up. Love love LOVE my new VW Jetta and the quality of craftsmanship. Good luck to any and all that are battling the failure known as a Saturn Ion. I fear you will all need it

#32 of 46 Re: '05 Saturn Ion [ksg3] by gmcustsvcsarah

Mar 06, 2012 (7:46 am)

Replying to: ksg3 (Mar 03, 2012 6:23 am)
Good morning ksg3,
 
I apologize for a somewhat late response - I have been out of the office since Friday. If you haven't done so already, please send us an email at the address located in my profile with more information (include your name/Edmunds username, phone and address, the last 8 digits of your vehicle's VIN and current mileage, and the name of your involved dealership). We will then look into any available options, however I cannot promise anything up front.
 
Regards,
Sarah
GM Customer Service

#33 of 46 Re: '05 Saturn Ion [gmcustsvcsarah] by ksg3

Mar 07, 2012 (1:48 pm)

Replying to: gmcustsvcsarah (Mar 06, 2012 7:46 am)
Hi, I tried to email you and it wont go through.
 
      Thanks ,ksg3

#34 of 46 Re: '05 Saturn Ion [ksg3] by Kirstie@Edmunds HOST

Mar 07, 2012 (3:23 pm)

Replying to: ksg3 (Mar 07, 2012 1:48 pm)
If you copied & pasted the email address from here, make sure the sign is there. Our system turns the sign into an image instead of text - it can create errors like this when doing copy/paste, but it also keeps the spammers from harvesting email addresses.

#35 of 46 Re: '05 Saturn Ion [kirstie_h] by ksg3

Mar 07, 2012 (4:02 pm)

Replying to: Kirstie@Edmunds (Mar 07, 2012 3:23 pm)
Thats not it , but im still not getting through

#36 of 46 Re: '05 Saturn Ion [ksg3] by gmcustsvcsarah

Mar 08, 2012 (6:16 am)

Replying to: ksg3 (Mar 07, 2012 1:48 pm)
Good morning,
I believe I did see an email from you come through - my coworker Christina, who answers incoming emails from the forums, will be advising you further.
 
Sarah
GM Customer Service

#37 of 46 Saturn Ion power steering failure by rokcney

Mar 27, 2012 (6:58 pm)

Hello, I have been following this forum on the Saturn Ion's power steering issue, and would like to know how to get in touch with Sarah at GM to see about getting this issue resolved. I believe this car falls in the parameters of the warranty,and will forward the Vin. No. if someone could tell me where to send it to. Thank You very much for any help. Rokcney 03/27/2012

#38 of 46 Re: Saturn Ion power steering failure [rokcney] by gmcustsvcsarah

Mar 28, 2012 (6:39 am)

Replying to: rokcney (Mar 27, 2012 6:58 pm)
Good morning rokcney,
 
We'd be happy to check that out for you - send an email to socialmediagm.com with the last 8 of your VIN and your request of recall check (I don't answer inbound emails -- that's up to my wonderful coworker Christina, who will help you out).
 
All the best,
Sarah
GM Customer Service

#39 of 46 press request by Kirstie@Edmunds HOST

Apr 16, 2012 (11:28 am)

An automotive organization would like to speak with used car buyers who bought cars that they later found out were not up to date on recall repairs. If you are willing to discuss your experience, please email PRedmunds.com no later than 10 a.m. Pacific /1 p.m. Eastern Friday, April 20, 2012 with your daytime contact information.

Messages Page 4 of 5

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