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Power Steering fail

46 messages,  Last post on Mar 04, 2013 at 8:58 AM

You are in the Saturn ION Forum.

What is this discussion about? Saturn ION, Electrical, Sedan

Messages Page 5 of 5

#37 of 46 Saturn Ion power steering failure by rokcney

Mar 27, 2012 (6:58 pm)

Hello, I have been following this forum on the Saturn Ion's power steering issue, and would like to know how to get in touch with Sarah at GM to see about getting this issue resolved. I believe this car falls in the parameters of the warranty,and will forward the Vin. No. if someone could tell me where to send it to. Thank You very much for any help. Rokcney 03/27/2012

#38 of 46 Re: Saturn Ion power steering failure [rokcney] by gmcustsvcsarah

Mar 28, 2012 (6:39 am)

Replying to: rokcney (Mar 27, 2012 6:58 pm)
Good morning rokcney,
 
We'd be happy to check that out for you - send an email to socialmediagm.com with the last 8 of your VIN and your request of recall check (I don't answer inbound emails -- that's up to my wonderful coworker Christina, who will help you out).
 
All the best,
Sarah
GM Customer Service

#39 of 46 press request by kirstie_h HOST

Apr 16, 2012 (11:28 am)

An automotive organization would like to speak with used car buyers who bought cars that they later found out were not up to date on recall repairs. If you are willing to discuss your experience, please email PRedmunds.com no later than 10 a.m. Pacific /1 p.m. Eastern Friday, April 20, 2012 with your daytime contact information.

#40 of 46 Here's the GOOD NEWS by marsch7

Oct 10, 2012 (10:13 am)

Thought I'd let ya'll know the latest about the POWER STEERING problems with the 2005 Saturn Ion: I've been looking for RECALLS regarding the powersteering on my car.
 
I FINALLY found some information at:
 
http://www-odi.nhtsa.dot.gov/tsbs/index.cfm
 
It's a sight called SAFERCAR.GOV
 
This was listed as a Service Bulletin and in May 2012 they EXTENDED the time limit to 10 yrs or 150,000 miles! Good news for those of us who've had their car awhile.
 
I'm going back and see if there are any more for the same car. Maybe I can get most done in one shot...???

#41 of 46 Re: '05 Saturn Ion [rickb41] by marsch7

Oct 10, 2012 (10:20 am)

Replying to: rickb41 (Nov 03, 2011 4:00 pm)
Rick, as of May 2012, they extended that service for power steering to 150,000 miles. Check it out...

#42 of 46 Power steering failure by djquin

Feb 28, 2013 (11:58 am)

I have read a lot of bad stuff on here. This is a new problem for me. "06" Ion.... I easily got the info from GM about the Pwr Str going out. Obviously this is a common problem. It is called an extended warranty not a recall. Last month at just under 70,000 mi PS went out. not at a high speed. the book tells u how to reset it but doesnt work. It is always back up when I restart the car. Goes out within 10 mins. Under 10 years in service or 150,000 mils it will be repaired at no cost. I called the GM dealer and it didnt seem to be anything new to them. Just an hour or so to do the repair. i will be taking it in next week. Hopefully I will not be back on here with a negative story.

#43 of 46 Re: Power steering failure [djquin] by gmcustsvc

Mar 01, 2013 (6:48 am)

Replying to: djquin (Feb 28, 2013 11:58 am)
Looking forward to an update, djquin. Hoping that all goes well!
 
Sarah, GM Customer Service

#44 of 46 Re: Power steering failure [djquin] by kman_nc

Mar 01, 2013 (6:59 am)

Replying to: djquin (Feb 28, 2013 11:58 am)
Good luck with it. I started this string a long while back. You're lucky enough to fall under the guidelines they've set forth on a car issue that was a mechanical/engineering FAIL! I would have gladly fixed my own PS problem, but the car was a piece of sh**t and EVERYTHING was starting to fail when it died altogether. Luckiest day of my life. I sold it on Craigslist for what I could get, bought a loaded Kia Optima Limited (like the commercial) and am loving life!!!! You don't realize what junk this car is until you get a nice one. Let them fix it... then sell it while you can!!! Just my advice

#45 of 46 Power steering goes out until you re start the car by hazeleyes57

Mar 02, 2013 (9:06 am)

The car is a 2007 Saturn Ion. It ran fine and now the power steering goes out until I restart the car. It has manual steering. I ought it used and the dealer said they can't fix it and I have to go to a GM dealer to have the codes read. Can someone tell me what to do?

#46 of 46 Re: Power steering goes out until you re start the car [hazeleyes57] by gmcustsvc

Mar 04, 2013 (8:58 am)

Replying to: hazeleyes57 (Mar 02, 2013 9:06 am)
hazeleyes57,
Let us know if you need assistance locating a GM dealership in your area to get this checked into. We can be reached at socialmediagm.com (include your name, contact information, the last 8 digits of your VIN, and ZIP code with your inquiry).
Sarah, GM Customer Service

Messages Page 5 of 5

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