15 messages,
Last post on Jan 14, 2012 at 5:35 AM
You are in the
Chevrolet Aveo - Archived Discussions Forum.
What is this discussion about?
Chevrolet Aveo, Engine, Hatchback
#6 of 15 Re: 2011 Aveo Acceleration Vibration [dhart2]
by gmcustsvcsarah
Nov 14, 2011 (10:47 am)
Dhart2,
I looked into our database here and did not see any further information regarding this concern. If something is published, I will be sure to let you know.
Best,
Sarah
GM Customer Service
#7 of 15 Re: 2011 Aveo Acceleration Vibration [dhart2]
by wplanck
Nov 16, 2011 (7:32 pm)
Sounds exactly like my problem. After 3 trips to service they told me they cannot fix it and to live with it. I do believe they tried to fix it but could not.
#8 of 15 Re: 2011 Aveo Acceleration Vibration [wplanck]
by gmcustsvc
Nov 17, 2011 (11:02 am)
wplanck,
I apologize for your frustrations. Have you spoke with GM Customer Assistance? Did your dealer involve Technical Assistance? Can you please send me your VIN, current mileage and involved dealer? I look forward to your response.
Christina
GM Customer Service
#9 of 15 Re: 2011 Aveo Acceleration Vibration [gmcustsvc]
by dhart2
Nov 17, 2011 (4:53 pm)
Christina, I have passed this info along to your customer service, and frankly...I'm not holding my breath waiting for anything positive to happen.
I was told by customer assistance absolutely the same thing that the dealer told me... that I would be contacted if there is a fix. The customer service person could not discuss any specifics. I waited for a call from tech assistance "between 11:00 and 2:00"...that call came at 2:20 (answering machine) after I left my house...and with both of these calls, the English was hard to understand.
Frankly, I am getting to the point where I am calling this "lesson learned".
#10 of 15 Re: 2011 Aveo Acceleration Vibration [dhart2]
by gmcustsvc
Nov 18, 2011 (8:10 am)
dhart2,
Please feel free to email me your case number and I will look into this situation for you. Enjoy your weekend!
Christina
GM Customer Service
#11 of 15 Vibration on my 2009 Aveo
by ncastellanos
Nov 29, 2011 (9:21 pm)
I recently purchased an Aveo sedan 2009 with 50000 miles
And it vibrates when it reaches from 37 to 40 miles per hour.
I changed all tires aligned and balance twice and it still vibrate
Any recommendations I will appreciate to fix it.
#12 of 15 'GM Loyalty'
by wplanck
Dec 10, 2011 (4:26 am)
"Christina, I have passed this info along to your customer service, and frankly...I'm not holding my breath waiting for anything positive to happen.
I was told by customer assistance absolutely the same thing that the dealer told me... that I would be contacted if there is a fix. The customer service person could not discuss any specifics. I waited for a call from tech assistance "between 11:00 and 2:00"...that call came at 2:20 (answering machine) after I left my house...and with both of these calls, the English was hard to understand.
Frankly, I am getting to the point where I am calling this "lesson learned". "
Exact same thing here. I have obtained 7 new Chevy's in the last 9 years at the same dealer. They are basically telling me to go away. GM loyalty? Ha Ha.
#13 of 15 Re: 'GM Loyalty' [wplanck]
by wplanck
Dec 24, 2011 (7:46 pm)
I filed a complaint with the BBB this week. First time for me.
#14 of 15 Re: 'GM Loyalty' [wplanck]
by wplanck
Dec 24, 2011 (10:02 pm)
Besides the noise that they say they cannot fix, the AC is inadequate. My 2011 Aveo is black. Perhaps a light color would have helped a lot?
I have 13,000 miles on my Aveo. When I make turns I hear a creaking noise that seems to be getting worse.
I have invested over $19,000 in this Aveo.
I feel betrayed by GM. If they don't make this right I will never own another GM car.
#15 of 15 Re: 'GM Loyalty' [wplanck]
by wplanck
Jan 14, 2012 (5:35 am)
GM and the dealer have replaced my 2011 Aveo LT with a 2012 Impala LT. I'm satisfied.