Last post on Dec 03, 2013 at 1:46 PM
You are in the Chevrolet Suburban & Tahoe
What is this discussion about?
Chevrolet Suburban, Oil, SUV
#59 of 80 Re: 2008 Chev Suburban Z71 [gmcustsvc]
Aug 23, 2013 (3:12 pm)
Wow!!! I'm so glad I decided to research these newer Suburbans since I was in the process of searching for one (2007-2012) after selling my 2002 Suburban. I too have always owned Chevy's but now I have to say my confidence in them has been shaken. As far as Chevy Customer Service rep's apologizing for their service, this hardly gives me any confidence to continue my search for another Suburban. For whatever it's worth, if Chevy wants to continue to have customer loyalty, I highly suggest for them to do the right thing and be fair and actually take care of the customer and acknowledge and fix their engineering issues. Good luck to all current owners with these problems.
#60 of 80 Suburban Oil Consumption
Sep 17, 2013 (4:34 am)
Anyone interested in participating in a class action against GM? Not a lawyer here, but interested in seeking legal help...
#61 of 80 Re: Suburban Oil Consumption [haye1869]
Sep 17, 2013 (4:35 am)
FYI, motivated by my frustration with my 2007 Suburban Z71 that goes through 1 to 2 quarts between oil changes.
#62 of 80 Re: Suburban Oil Consumption [haye1869]
Sep 17, 2013 (5:07 am)
for what it's worth, i had the same issues in my 2007 suburban, had the AFM disbaled and no longer conuming oil. No difference in mileage either.
#64 of 80 Re: Suburban Oil Consumption [slalom1]
Sep 17, 2013 (9:03 am)
Thanks slalom1, how did you go about disabling the AFM? Was that done with code or did you go to a mechanic. I am willing to try anything at this point, not covered under warranty any longer.
#65 of 80 Re: Suburban Oil Consumption [Stever@Edmunds]
Sep 17, 2013 (9:06 am)
Thanks Stever....I guess all of us on this forum and the other similar that I have stumbled across should just sit ideally by while GM screws us. Bottom line, they produced a crap product in this 5.3L, they know there is an issue and all we do is sit here and complain on a forum and get nowhere with GM.
I hear you about the class action; however the David and Goliath approach won't get the message across either.
#66 of 80 Re: Suburban Oil Consumption [haye1869]
by Stever@Edmunds HOST
Sep 17, 2013 (9:37 am)
I think it's all about effectively complaining.
Toyota paid out a lot in their recent sudden unintended acceleration lawsuit. Lots of bad PR and people dying. Only took three years for that "clear cut" one to settle.
Better to be your own David, I think.
#67 of 80 Re: Suburban Oil Consumption [haye1869]
Sep 17, 2013 (3:43 pm)
Have you had an oil consumption test done by your dealership yet? If you would like for us to connect you with a dealer in your area to have this test started, please let us know.
GM Customer Care
#68 of 80 Re: Suburban Oil Consumption [gmcustsvc]
Sep 17, 2013 (4:20 pm)
Hello Amber, I am going to get it into a dealer (Mauer Chevrolet) next week.