Last post on Dec 03, 2013 at 1:46 PM
You are in the Chevrolet Suburban & Tahoe
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Chevrolet Suburban, Oil, SUV
#32 of 80 2008 Suburban LTZ Oil Consumption!!
Mar 28, 2013 (4:10 pm)
2008 Suburban LTZ Oil Consumption!!So I'm having same issue as other consumers. My 2008 Chevy Suburban LTZ is using way too much oil. So I took it in right after my husband changed the oil they checked and they said everything was fine accoding to GM standards. So they told me to take it in every 500 miles to check the oil so by the 500 miles it need some oil they said to come back again at another 500 I took it in 2 days ago at 1,080 miles and it need a 1qrt really!!! that's not normal. My husband has a chevy pickup with same motor and size and it doesn't burn as much we also have a 99 suburban GMC and just took on a long trip put 3,000 on it and burned almost nothing. Please help by giving advice by what has been done by others in same situation. My car has 68,000 miles and I don't want something to happen once warranty expires. GM needs to step up and fix the problem.
#33 of 80 Re: 2008 Suburban LTZ Oil Consumption!! [deniz01]
Mar 29, 2013 (9:23 am)
Hi deniz01, I can understand your frustration. Are you going to continue to follow up with your GM dealer? Would you like me to stay connected with you throughout the process?
GM Customer Care
#34 of 80 2007 Surburban oil usage, valve job
Apr 01, 2013 (1:05 pm)
Since I am beyond the 100,000 mark, can anyone tell me if GM can help with any reimbursement, since they are aware of engine problems?? Thanks For a vehicle that has been WELL taken care of, this situation should not have occurred!!!!!!!
#35 of 80 Re: 2008 Suburban LTZ Oil Consumption!! [gmcustsvc]
Apr 01, 2013 (3:30 pm)
Crystal you can help me by providing me in writing what the GM Standard is for Oil Consuption on this vehicle. My local dealership says I have to get it from GM. Thanks
#36 of 80 Re: 2007 Surburban oil usage, valve job [sonata01]
Apr 02, 2013 (2:42 am)
Good Luck, GM Customer Care was a joke. I'm pretty sure I was talking with someone in India or some foreign land. They know they have a problem, but won't stand behind it. As I mentioned in a previous post, I had to have the engine replaced myself. Every time I see the Chevy commercials about quality and commitment I feel like puking. Anyways, I hope you have better luck than I had. Btw, I dumped my 2007 Suburban and now have Ford Expedition EL. I will never by a GM product again.
#37 of 80 2008 low oil consumption fouled spark plug
Apr 18, 2013 (6:47 pm)
I have had numerous issues with my 2008 suburban. I have over 150,000 miles on it I have had it in service department numerous times to have spark plugs/wires changed. I always run low on oil with a warning light hear a ticking noise in between oil changes. I just recently took it in because the noise now is a knocking loud noise come to find out it is the 1spark plug misfiring because it is fouled out by oil. I was told I now need to buy a new engine or rebuild one because it is the ring and piston. All along the service department just was masking a small problem that now is a big expensive problem. I have been a GM owner since the age of 16. I have never wanted to drive anything else. I have no warranty now and will be upside down when I go to trade it in. I have had my heart set on to buy the 2014 Suburban but with all the money I have had to dump in to this suburban and the last one I had. I am thinking maybe it is time to change things up. I did put in a call to customer service and they are waiting to get with the service department and said she could not promise me that anything could be done. So here I am with a 50,000.00 vehicle with a payment and I cannot drive it. I have seen a lot on the internet about others with the same problem. I would like to think that they will stand behind there product and deliver.
#38 of 80 Thanks for sharing your troubles.
May 01, 2013 (9:42 pm)
I have been researching 07'-09' Suburban's to replace our mommy van (my budget can't stretch to a new one). I have had many older friends relate their Chevy stories of reliability and ruggedness, some still have their 80's and 90's Burbs for hunting or towing. Well, since I read the posts here and see how Chevy has changed in terms of reliability and especially when it comes to their failure to step up for their customers - even knowing they have a fault from manufacturing, I certainly will not buy a Suburban now.
I appreciate your posts, though am sorry you have had to deal with such fustrations. Thank you for putting the warning out for the rest of us.
#39 of 80 Re: Suburban Oil Consumption [low2quarts]
May 09, 2013 (8:25 am)
I too have had an oil consumption problem with my 2008 suburban. I have had regular oil changes and maintenance done at my dealership. I now need the motor rebuilt!!! I am furious. The total cost is around 6,800.00 and GM will pay a partial amount. We are expecting around 2600.00 out of pocket. This is totally unacceptable as this vehicle only has 82,000 miles on it. Warranty is up. GM WILL NOT STAND BEHIND THEIR PRODUCT! I come from a huge family of chevy truck and suv drivers. A 40,000.00 vehicle not made to last. I live in a small town and this has happened to 2 others, which one person said gm covered the total cost, and the other person said they would not budge. Selective I guess. Called GM back and the said they will not consider anymore assistance on this. Who wants to fork out 2600.00 on a car with only 82,000 miles on it??? very unhappy and am set to spread the word.
#40 of 80 Re: Suburban Oil Consumption [buck2008]
May 09, 2013 (8:44 am)
WOW!!! I still have warranty on my till 100,000 and it's a 2008 too. Funny when I first post my original message a GM rep replied if I need assistance I replied to her and haven't heard back nothing, thatís GM service for you. On my issue we started an oil consumption test and I had to add 1qt at 1,000 miles finally after 2700 miles into test they have recognized that there's an issue. I now have to get all my receipts for my oil purchased since my husband does our oil changes before they can work on it. Good thing we purchased from Samís club and they can print receipts for up to 2 years. I will continue to post my experience. You should check into the warranty cause like I said I have warranty till 100,000 miles.
#41 of 80 Re: Suburban Oil Consumption [buck2008]
May 09, 2013 (10:44 am)
I am very sorry to hear of your issue. I would like to research this for you. Can you private message me your full name, address, phone number, Vehicle Identification number, and approximate mileage on your vehicle please? My email address is socialmediagm.com please put "Attn Crystal" in the subject header. Look forward to hearing from you.
Crystal L-GM Customer Care