Last post on Dec 03, 2013 at 1:46 PM
You are in the Chevrolet Suburban & Tahoe
What is this discussion about?
Chevrolet Suburban, Oil, SUV
#24 of 80 Re: Suburban Oil Consumption [bnahikian]
May 14, 2012 (6:05 pm)
I too am having problems with my 07 Suburban. I am on my 5th Chevy product, two Corvettes, one Tahoe, one Blazer and now a 07 Suburban. I have always been a fan of GM, but this truck will be my last. I have the oil problem. I am adding up to two quarts every 3,000 miles and now I have lost 3rd gear in the transmission. It happened while my family was on vacation in Louisville, 500 miles from home. I called a local Chevy dealer to get help, but because it was a Saturday morning they could not help me and told me that I would have to wait till Monday. I could not stay till Monday so I had to ship the truck home. I have 77,000 miles on the truck, but it was first put into service in Sept of 2006 so I am not under warranty. This fix will bankrupt my finances. GM’s lack of commitment to quality and poor customer service has ended my customer loyalty.
#25 of 80 Re: Suburban Oil Consumption [suburbanowner]
May 15, 2012 (10:05 am)
I'm sorry to see that your family vacation to Louisville was disrupted by a transmission issue. If we can look further into this situation with you, please send the following information to socialmediagm.com: your name/Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
GM Customer Service
#26 of 80 Re: Suburban Oil Consumption [low2quarts]
Jun 20, 2012 (9:19 am)
I have a 2007 Suburban and it too had an oil consumption problem. Last fall the dealership replaced the pistons and I've havent had any additional problems with the oil. Two of my friends have suburbans, one has a 2008 the other has a 2009, both of them have had the same issue as mine.
Incidently, this 2007 was a replacement vehical from GM when my 2005 had an isolated incident in which a solution could not be found. After being in and out of service the summer of '06 (at least 10 times)..GM stepped up and replaced it...with no grief!! Doesnt sound like everyone else has had positive experiences with GM.
#27 of 80 Suburban Oil Consumption
Jun 21, 2012 (11:17 am)
Following up on my April 12, 2012 post, I had my oil changed, after GM replaced the pistons, rings and valve stem seals, and all seems good with no oil consumption! I’m about 2000 miles into my next 3000 mile oil change and the oil is still at the top of the dipstick. Thanks GM Service for you help in resolving this problem.
Jun 30, 2012 (11:23 pm)
I have a 2009 suburban and am having the same problem as everyone here. This is my very first Chevy let alone a Suburban. Found out I had this issue when I came into a chevy dealership for a oil change. Service adivsor told that my suburban was two quarts low and was going to install a oil deflector. Started the oil consumption test as well. I'm now at 56,000 miles and this was almost 10,000 miles ago. After the first oil consumption test was performed the chevy dealer told everything seemed normal. Consumption depends on how you drive etc. Not trusting the chevy dealer here after about 1,000 miles of getting the ok sign. I happen to check my dipstick to see my level. Their wasnt even any oil showing on the dipstick. I call back the dealer and brought it to them immediately. Once their, the service advisor tells me that my suburban was three quarts low. They now are recommending ANOTHER OIL CONSUMPTION TEST. I asked why another test and not change my piston or piston rings where I've heard is one of the culprits of this problem. They tell me they must go through protocol and completely document everything for GM. I'm suppose to go back soon since my next oil change is at 57,000 miles. I have the major guard as well when I purchased the vehicle and doesnt expire until 97,000 miles. Is their any where I can complain to GM since the local chevy dealer here in Fremont Ca seems to keep on giving me the run around.
#29 of 80 Re: Suburban Oil Consumption [suburbanowner]
Jul 09, 2012 (9:50 am)
I just had the exact same problem. They made me do 4 oil consumption tests before they would actually do anything about the oil burn and then once they did fix it they claimed I was out of warranty by time but they were going to cover it anyway, like it was some big favor. The problems started when I was still under warranty but the 4 oil consumption tests took so long that I was out of warranty by time. Now 2 weeks after getting my truck back the transmission goes out. 3rd gear is almost completely gone and if I put it in D the engine just revs and does not engage the gear at all. In order to move forward I have to manually shift from 1st, 2nd, 3rd, to D. This is a lot for a truck with only 84k miles.
#30 of 80 2007 Suburban 5.3 AFM Oil consumption
Mar 20, 2013 (5:59 am)
I am a bit frustrated. Purchased our first Suburban last Fall, with just over 100,000 miles. I am sure it was traded in due to warranty expiration. One month after purchase Low Oil level light appears and no oil on dipstick. This pattern repeats, going through 3-4 quarts at least every 2-3k miles. This AFM pressure release valve problem is a design defect and not something that is dicrepent between vehicles. I have been using synthetic oil hoping to tame the problem with no luck. Called Local dealer who said they should be able to get it fixed with some Chevrolet support, no luck they want $1000 to decarbon cylinders, and place diverter. This does not repair a broken part but rather attempts to correct an inherent design flaw. I think Chebrolet should provide this service with little cost to owner as it is there flaw. They should also permit consumers, especially those outside of warrnaty to disable AFM to prevent costly trouble down the road. Help....has anybody had any success in fixing this symptom of poor design? Thanks!!
#31 of 80 Re: Suburban Oil Consumption [myburb]
Mar 26, 2013 (11:02 am)
I also have had the oil consumption issue in my 2007 Suburban. After numerous trips and replacing small stuff the dealer finally replaced the pistons and rings at 111,000 miles. 13 months and less than 25, 000 miles later I need a new engine. The knocking is so loud the neighbors hear it from inside their houses. The dealer said I can trade it in, I would be ignorant to buy another Chevy or they can replace it for $8000.00. Chevy customer service is as worthless as the dealer. A jasper engine will cost $4500 to have installed.
#32 of 80 2008 Suburban LTZ Oil Consumption!!
Mar 28, 2013 (4:10 pm)
2008 Suburban LTZ Oil Consumption!!So I'm having same issue as other consumers. My 2008 Chevy Suburban LTZ is using way too much oil. So I took it in right after my husband changed the oil they checked and they said everything was fine accoding to GM standards. So they told me to take it in every 500 miles to check the oil so by the 500 miles it need some oil they said to come back again at another 500 I took it in 2 days ago at 1,080 miles and it need a 1qrt really!!! that's not normal. My husband has a chevy pickup with same motor and size and it doesn't burn as much we also have a 99 suburban GMC and just took on a long trip put 3,000 on it and burned almost nothing. Please help by giving advice by what has been done by others in same situation. My car has 68,000 miles and I don't want something to happen once warranty expires. GM needs to step up and fix the problem.
#33 of 80 Re: 2008 Suburban LTZ Oil Consumption!! [deniz01]
Mar 29, 2013 (9:23 am)
Hi deniz01, I can understand your frustration. Are you going to continue to follow up with your GM dealer? Would you like me to stay connected with you throughout the process?
GM Customer Care