Last post on Dec 03, 2013 at 5:51 AM
You are in the Ford Escape
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Ford Escape, SUV
#58 of 86 Re: 2012 Ford Escape problem [nortd]
Sep 21, 2012 (11:01 am)
Just found this conversation - my sister purchased a 2012 Ford Escape in December 2011. From the beginning, she too would have a dangerous "pause" in the car while accelerating to enter a high-speed highway. This continually happens. The car at the present time has less than 4,000 miles on it.
Many trips to the dealership told her that they would not admit there was a "problem" and, therefore, was nothing to fix. She contact Ford in Dearborn, MI and spoke w/a customer service person, which eventually resulted in her visiting another dealership ending in the same frustration. A meeting was then set up for her with a Ford "engineer," and a Zone manager of some type. They took the car for a test drive, and the engineer also experienced the pause/hesitation, though he did not include that fact in his report. Nothing, she was told, could be done. It was suggested by the dealer that she trade it in at a substantial financial loss.
She then contacted her State Attorney General's office who directed her to the Better Business Bureau. They have a unit located in VA that handles difficult automobile cases. Most auto mfrs. participate. She was set up for an "arbitration" hearing with an "arbitrator." It was during this process that she learned that the "engineer" had not reported having experienced the pause/hesitation during his test drive.
The "arbitrator" concluded that, since the car actually was equipped with a modified MANUAL transmission that had been adapted to automatic usage, this type of hesitation/pause was normal, as if it were a manual transmission. Her claim for relief from Ford from this dangerous situation was denied by the "arbitrator."
Incidentally, at no time, including when the car was purchased, was she informed that this was a manual transmission conversion. She certainly was never made aware of the fact that, due to this, there would be idiosyncrasies in the operation of the car.
Unfortunately, BBB does not require these auto "arbitrators" to be experienced with auto mechanicals, so his conclusion, was IMO not professional. His response says that his negative decision was based on the fact that Ford said the car was "designed" to operate that way because of the MANUAL TRANSMISSION ADAPTATION.
I guess Ford has to wait for enough people to DIE as a result of this dangerous defect before they will take any action towards correcting it.
#59 of 86 Re: 2012 Ford Escape problem [barbara48]
Sep 21, 2012 (3:46 pm)
Wow. Kinda funny how they changed the transmission for 2013!! I hate to hear that your sister is having issues also. This really suck!!! I don't think I will ever buy another ford after all of these issues. I have emailed ford twice and their response to my second email was to calm down and be patient. Really calm down and be patient I have a 19 month old son that rides in this car everyday. Yesterday the car was making some kind of ticking noise and vibrates like a vehicle that takes desiel. Yeah I am waisting over 28,000 dollars on a car that is a piece of junk. Kinda makes me sick!!!!
#60 of 86 Re: 2012 Ford Escape problem [nortd]
Sep 22, 2012 (9:42 am)
It appears to me that the symtom you are describing started with the '99 RX300's "abolition" of the transaxle line pressure accumuator to improve FE and is now in use industry wide.
abolition wwest hesitation
Sep 22, 2012 (4:57 pm)
they are not issues (thats politics), the real world is PROBLEMS. we have had more problems with malaysia trannies for our Ford Escape 2011. The solenoid started clicking VERY loud.
the whole truck was bounced when shifting.
we appoached Ford.com, got action. I placed a nasty comment on FB Ford, and twitter.
I wrote to the local media. You have to embarrass them. Its a corporate and
NO you will not calm down..you will notify the media, and your congressman...Ford made a lot of profit last year, 30 billion. no you do not calm down.
#62 of 86 Re: 2012 Ford Escape problem [ngillis]
Oct 30, 2012 (6:02 pm)
Your description fits the 2013 Escape also. After slowing for a turn during a test drive, then trying to accelerate during the turn, it acted like the engine died or the transmission was in neutral. After pushing further on the gas pedal for 2 or 3 seconds the system abruptly engaged and took off like a rabbit. I almost ran up on the opposite curb. It happened again on the same test drive in the dealer's parking lot. I almost creamed one of the cars on the lot. Oddly enough, I experienced the identical situation on a new Nissan RAV4. The salesman admitted he had had the same experience. Transmissions must come from the same source. Truly a dangerous situation. Neither vehicle will ever see the inside of my garage.
Oct 31, 2012 (7:44 am)
we had ours in 3 times. The cable for the gear shift, a clicking sound when changing from Park to Drive (solenoid), and lunging forward (they changed a component).
NOW, ready for this...at 70,000Km...the heat fan does not engage #1, #2..but works on #3, & #4.
Off shore parts do not work..and of course, its out of warranty. Thank good ness for Youtube..
the component that runs the fan is behind the Glove compartment.
#64 of 86 Re: 2012 Ford Escape problem [wichitan]
Oct 31, 2012 (8:11 am)
SOP for most modern day automatic transmssions, result of widespread adoption of real-time control of ATF line pressure.
Re-acceleration after a brief coastdown period will often result in 2-3 second delay in rising engine torque.
hesitation abolition wwest
#65 of 86 Re: 2012 Ford Escape problem [ngillis]
Oct 31, 2012 (10:55 am)
Modern fuel injected gasoline engines generally 'tick' anyway- the fuel injectors make the noise. Diesel engines are direct injected (fuel injected at *very* high pressures directly into the cylinders- what makes them make their characteristic sound). So are the newest gasoline engines, in the name of fuel efficiency. Regular fuel injection (*not* direct-injection) happens in the intake manifold, not in the cylinder itself. Direct injection requires much higher pressure, to overcome the cylinder pressure, and as a result the injectors are much noisier (louder 'ticking') than older fuel injection systems. So your ticking / vibration 'like something that takes diesel' isn't unusual, since the fuel is delivered the same way as in a diesel engine. That you don't notice it more *is*.
Our 2.0l 2013 is pretty smooth considering the technology, but when it lowers idle speed when warmed up, to around 700rpms, it also has noticable (though not extreme) vibration. Once I hit the throttle, the vibration goes away. This vibration isn't uncommon, even for older cars, at very low idle speeds- again, a tactic to save fuel (lower engine speeds at idle = less fuel being burnt).
So, while you may or may not be experiencing something out of the ordinary with your Escape, get used to these general characteristics, as they're all part of the technology used to make our cars more fuel efficient.
Ironically, as wwest has stated, even the tranny hesitation isn't uncommon, just worse in some vehicles than others. My 08 V6 Malibu LTZ with 6-speed auto occasionally exhibited similar symptoms, and my daughter's 2006 VW beetle 5-cylinder / 6 speed auto was far worse, jerking you hard when it finally decided to go!
#66 of 86 Re: 2012 Ford Escape problem [usa1fan]
Nov 01, 2012 (6:58 am)
I already described the 1-2 second "re-acceleration" delay.
usa1fan's post brought to mind the "secondary" type of tranny "delay" due to the lowered torque coupling of the torque converter. As a result of modern day high percentage of time use of the lockup clutch there is less need for a "robust" TC. So we now we have TC's that need more "wind-up", engine RPM, before "drive" is engaged.
That's also why many modern day car's have the "hill roll-back" prevention feature, no longer enough torque coupling at idle to hold the car in place stopped on a slight incline.
#67 of 86 Re: 2012 Ford Escape problem [wwest]
Nov 01, 2012 (7:10 am)
Figured out how to "solve" the issue. Took a $5k loss and traded the hunk of junk for a 2012 Honda CR-V which drives like a dream. That was my first Ford and will be my last.