Ask the Car People.SM


2011 Ford Escape owners are reporting

74 messages,  Last post on Nov 27, 2012 at 6:18 PM

You are in the Ford Escape Forum.

What is this discussion about? Ford Escape, SUV

Messages Page 5 of 8

#34 of 74 Re: 2012 Ford Escape problem [mccomajl] by taneekac

Mar 09, 2012 (7:32 pm)

Replying to: mccomajl (Feb 01, 2012 7:16 am)
Hi Mccomajl -
 
Unfortunately the situation does not get better. I bought my 2010 Ford Escape last year in Feb. It had a little over 19K miles on it... Granted for only being a year old it already had its fair share of miles on it. I work and live in the same city on the same street to be exact and live only within 5 miles of where I work. At 24087 miles I had already had enough at this point of the shifting issues. The problem that I was experiencing was I would be at a stop sign or light when I would start to drive and take my foot off the gas as I was turning left the Escape would hit so hard that it felt like someone hit me from behind... It almost gave me a heart attack. When I took it in the service guy said I think I might know what the problem is. Keep it here and I will call you when we are done looking at it. He said that there is a part within the transmission that needs to be rebooted and told how to drive. The same exact thing you were told. I thought wow we are driving computers now isnt this great! When I picked up my Escape he stated that this is in fact what the problem was and it should be fine. A little bit later not only did I experience the kick again I started having high RPM's just pulling out of my son's daycare it would go up to 4. I have noticed that I do not get good gas mileage either. So literally less than 800 miles later I took it back to them. All my issues with the transmission shifting is all under 40 mph... It used to only be under 20 but that has changed. Every time I take the Escape in they tell me that their machine does NOT detect any problems. So they decided to take it for a ride themselves and for 10 miles they came to the realization that I was not wrong that they see what I was talking about. So he reset the transmission again. I asked wow is this a normal thing... How much does this cost each time if I didnt have a warranty... The cashier said $150.00. Already Im thinking omg... What am I gonna do when my warranty up... And is there a recall out there? No recall:( Now I bring it home and still have all of the same issues... I bring it back the 3rd time at this point they keep my Escape for a week literally. And the mileage at this point was only 25161 and on 10/14/11... I havent even had the thing for a year yet... They said the machine did not detect anything again...I told them I am not crazy. They test drove it again and realized that something is really wrong with it... At this point they found the following only through driving... A flare on 3-4 R-R Trans to oh found od 4-5-6 worn clutches. At this point they said that they replaced the entire transmission hence the reason for keeping it a week. Now here we are March...I have been experiencing the same problems. On Tuesday I went to pick my son up from daycare when to get something to eat and then was on my way home only to come to a stop light and when I take off the car dies on my in the middle of the street I didnt even make it past the light. All the lights are on in the car and this orange wrench is showing lit up on the dash. I started the Escape and went to drive on to get home and it did it again not even a full 2 miles down the road. It happened a 3rd time a block later and at this point I knew I could not keep driving. I called a wrecker to come and tow me to the dealership. The next morning I went to the dealership and at 29475 miles I hear the machine says there is nothing wrong. I have had it at this point. I think I have a lemon and I am going to go about looking into the laws. I think Ford has a serious problem with the way that they make vehicles today and they are trying to hold on so bad that this is the way that they keep business rolling by having crappy cars. I would advise you to do the same as there is obviously something wrong with their transmissions and there is nothing that they can do to fix the problem. Good luck with yours!!

#35 of 74 Transmission problems with the 2011 ford escape by printerman1

Mar 10, 2012 (2:43 pm)

we noted a neighbour who has a ford white van, is having the same problems. His work truck wont go into reverse.
Ford is down playing this problem, until enough people complain. Perhaps made in Asian countries is NOT a good idea. bring the work back to North America.

#36 of 74 Re: Transmission problems with the 2011 ford escape [printerman1] by wwest

Mar 12, 2012 (11:19 am)

Replying to: printerman1 (Mar 10, 2012 2:43 pm)
The bad news is that the Asian countries now have the lead in technology used to make the most FE vehicles. Obviously we have great need of that technology at the moment so we must cater to their wishes, buy/build Asian.
 
Meanwhile we will continue building BIG-ASS high PROFIT pickup trucks.

#37 of 74 OOOHHHHH! yeah! by printerman1

Mar 12, 2012 (3:51 pm)

I noted that in the major manufacturers. Here in SW Ontario, Canada, a LOT of big ass trucks, does not seem to mind the higher gas prices here...$1.27/quart! or liter.
I noted on my escape, assembly & built with pride in the USA, components globally sourced (aka cheap), off shore! No wonder my tranny is on the fritz. My neighbour business van, is a Ford, and its starting to have Tranny problem. 34,000km.
I am supposed to have a 6spd, V6. I count only, 5 speed.

#38 of 74 Own new 2012 Ford Escape by wenwe

Mar 16, 2012 (8:42 pm)

This is my 3rd Escape and sad to say it will most likely be my last. It has been nothing but a headache since I purchased it. Before I even made my first payment I was at the dealership with complaints and issues with the car. It revs up into 2-3 gear, the wipers would not work, the car would not start for a brief minute or two, and the radio would not turn on. All this within a month of purchasing it. Of course I am a girl and they are trying to tell me they can't find anything wrong with the car and I have been insistent that this car is going to do me in. I have told them that it is a LEMON!!! I have brought it in to the dealership a handful of times and I am so frustrated, that I have had it with them. The first time, they said there was nothing wrong per hooking it up to their computer. The second time, they still said there was nothing wrong but they changed the starter. That made me ask many questions due to they told me nothing was wrong. If nothing is wrong, then why change the starter. These days the radio does funny things sometimes, but the car revs constantly and when it does it scares the heck out of me. I loved my other two Escapes and never ever had a problem. The two that I had were a 2005 and 2008. I got them both from the same dealership, but the 2012 is from a different place. When you buy a new car it is supposed to be exciting and not be a constant headache. After reading all of your entries I am even more depressed than ever. My plan is to try and attemp to contact Detroit. They had an article recently about problems with the Ford Taurus and had a number to contact them in Michigan. Good Luck everyone with your SUV's!!!

#39 of 74 pain in the 'what'? by printerman1

Mar 17, 2012 (11:42 am)

I agree! I noted the 2012 is not dif from my 2011, minor cosmetic changes. I am still unsure about the tranny. I offered a suggestion to ford dealer about the computer needs a new program, that was sloughed.
As mentioned in previous posting: Globally sourced parts (read: cheaper the better, like Apple), assembled with pride in Kansas!
you have to go to the regional manager to get any action IF your not satisfied with local dealership.
my daughters 05 Sunfire tranny (GM) runs better than my 'brand new' Ford Escape.
 
they used to be made at the Mazda plant years back.

#40 of 74 POS car by undertakeress

May 28, 2012 (1:08 pm)

I have a 2011 2.5L 4cyl that I leased in April 2011..It also has been nothing but a headache with the trans (literally, when I hit my head on the steering wheel after it jumped gears.). Same thing, dealership was playing with the trans mounts?!?!!?!? I don't care.. I'm about at the point I'm gonna drive it into the Detroit river. I work at an auto parts store and almost all the people who have Escapes that are the 2.5L have the same problem. My dad worked for Ford and I've always owned Ford cars. I'm probably going back to the Mustang after this as it's also made 2 miles from my house. UGH

#41 of 74 same thing over the border by printerman1

May 28, 2012 (1:21 pm)

we had that problem with our 2011-6cyl. The escape literally lurched. Its a software problem.
keep an eye on it! we than had a loud clicking problem when changed from park to drive.

#42 of 74 2012 escape v6 problems by dymples69

Jun 28, 2012 (10:08 pm)

i have a 2012 ford escape that i have had not even 3 months now and i am having major issues with the vechile. the engine revs and the motor is extremely loud. Today the lights on the dash flickered and then the steering decided to not work causing me to hit the back end of the vehicle along the wall. I am very upset that I have a new vehicle that should not be having any issues and I am not comfortable driving it now that this happened today. I had a 2004 escape and never had any of these issues, I go and get a new suv and now have these issues. Is anyone else having steering issues? I also feel when driving the engine seems to want to hold back and jerk.

#43 of 74 Re: 2012 escape v6 problems [dymples69] by undertakeress

Jun 28, 2012 (10:19 pm)

Replying to: dymples69 (Jun 28, 2012 10:08 pm)
Yup, mine is doing that now, and I think the rear track bar (or control arms?) are creaking. It sounds like its going to fall apart. I just rolled over to 15100 miles... I'm fed up.

Messages Page 5 of 8

To POST a message, please Sign In.

Advertisement

Browse by Category

Browse by Vehicle
   View All Vehicles

Browse by Board
Browse by Topic
View All Topics

Edmunds Community

Advertisement