Last post on Nov 23, 2013 at 2:44 PM
You are in the Volvo XC60
What is this discussion about?
Volvo XC60, Volvo XC90, Volvo S60
#5 of 15 Re: XC60 2011.5 Bluetooth problems & software upgrades [idmd]
Sep 24, 2011 (9:27 am)
I found out my problem. It's a silly work around - always deny access to the phone book.
After pairing the car and the phone, I get a prompt on the phone that says "Allow XC60 to access the phonebook?" If I hit no, it prompts again and I hit no again. Then they disconnect. But when I try to connect again on the car and again hit no on the phone when prompted to access the phonebook, everything works fine. The phone book is accessible, and I can make and receive calls handfree.
idmd, you're right. My wife's older phone's BT is compatible on both the Volvo and Audi so it is not a problem with the cars. I called T-mobile last week and they still hadn't fixed the problem, and ridiculously gave me the number to HTC's customer service. Really? You'd think fixing problems with their service would something T-mobile folks would handle, not me. Anyway I searched the internet and found the workaround above.
#6 of 15 2012 XC60 Bluetooth with Blackberry Torch
Dec 21, 2011 (12:44 am)
Just took delivery one week ago (T6 Platinum, BLIS, Tech, Silver). So nice to drive...makes my 66 mile roundtrip commute fly by. But just the day before yesterday for the first time, my phonebook failed to load. Then again yesterday. I see forum discussions re: bluetooth issues. Anyone else using the Blackberry Torch 9850?
#7 of 15 Re: XC60 2011.5 Bluetooth problems & software upgrades [juxta]
Jan 24, 2012 (11:31 pm)
I just installed a large update to my cell phone and the Bluetooth now works with the car with no problems. My phone connects, disconnects and reconnects via Bluetooth with no problems.
It's pretty sorry that it took T-Mobile 10 months to completely roll out a fix.
#8 of 15 Re: XC60 2011.5 Bluetooth problems & software upgrades [juxta]
Aug 23, 2012 (7:39 am)
I have a 2011 XC60 and a new Verizon Pantech Breakout 4G. It pairs up with the BT but connection drops after synching. Haven't been able to make one call. It never holds a connection. After spending over 40G on a car you'd think it would work with whatever the new phones would have.
#9 of 15 Re: XC60 2011.5 Bluetooth problems & software upgrades [newyorkonly]
Aug 23, 2012 (9:18 am)
It's Verizon's fault! After an Andriod 2.3.4 upgrade my phone worked perfectly with the 2011 XC60 and the 2011 Audi Q5.
Make sure to bother Verizon a bit about your problem.
Also in the mean time, if you haven't already, try denying access to the phone book as I mentioned early in this thread. Dumb work around but that's the only thing I could do.
#10 of 15 Re: XC60 2011.5 Bluetooth problems & software upgrades [juxta]
Sep 24, 2012 (7:10 pm)
Thank you for answering my post. I just saw it. What do I tell verizon when I phone them? I read your post about the phone book but I never entered any of it in the system on the car.
#11 of 15 Re: XC60 2011.5 Bluetooth problems & software upgrades [newyorkonly1]
Sep 24, 2012 (8:12 pm)
I let T-Mobile know that the Bluetooth on my phone wasn't connecting properly to both my vehicles when my previous phone worked with both vehicles. I asked T-Mobile if there was an update coming but they didn't have any information.
There's not really much to do except complain and they'll make a note of it. Most likely they'll do nothing and your Bluetooth won't connect until there's a major upgrade to your phone or until you buy a new phone.
#12 of 15 Re: XC60 2011.5 Bluetooth problems & software upgrades [juxta]
Oct 07, 2012 (5:39 am)
I went to verizon and it was fixed. Apparently I was doing something wrong. On the phone where you turn on bluetooth below that there is something that says bluetooth settings...go into that and there is another item all the way at the bottom that says "my car"l...that was saying paired but not connecting....it had to be clicked. Now it works.
#13 of 15 XC60 2013 Bluetooth Issues
Aug 09, 2013 (9:13 pm)
I have not had any difficulty pairing my phones with the car's Bluetooth implementation but the functionality is very poor. I have determined that Volvo is still installing an old version of the Bluetooth software that does not support several current Bluetooth features.
The most problematic of the shortcomings is the lack of hands free support. All phone functions require you to press a switch or turn a knob on the car's console no matter what the phone is capable of doing.
Voice dialing is not supported at all unless you install the ~$2500 Volvo Navigation System. Navigating the address book by hand requires multiple steps and long views of the display screen. This is very cumbersome in the best of situations, and makes initiating a call while driving totally illegal in California.
#14 of 15 Volvo XC60 Bluetooth Issues
Nov 12, 2013 (10:08 am)
My iphone5 has been working perfectly with the bluetooth in my car until this morning - all of a sudden the car shows that the iphone is connected but the phone itself says that it's not paired with any vehicle. I tried turning the phone off and on and that didn't do anything. I believe this is a problem with the car, not the phone, because nothing in the bluetooth menu on the car is working properly at all. It won't even let me uninstall the phone - when I go to the menu and try to do this, the screen just goes back to the home screen with the name of my phone. Any advice would be greatly appreciated.