Last post on Feb 19, 2011 at 11:47 PM
You are in the Mercedes-Benz E-Class
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Mercedes-Benz E-Class, Sedan, Wagon
#1 of 1 MB Emergency Service is Terrible
Feb 19, 2011 (11:47 pm)
If you have to rely on MB emergency assistance you can kiss your __ goodbye! Got flat tire in my 15 day old E class in Los Angeles. Took more than 10 minutes to get someone on the emergency line and then another 8 minutes to transfer me to roadside asst. They then placed my location in Maine!!! I was in Los Angeles!!! After 25 minutes they didnt even have my location. Luckily I called AAA which showed up in 10 mins and I was on my way. Mercedes customer service is non-existent. I called to complain a month ago and heard nothing. Good luck to you all!!