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Any experience with 2011 Town and Country?

64 messages,  Last post on May 07, 2012 at 6:26 PM

You are in the Chrysler Town & Country/Dodge Grand Caravan Forum.

What is this discussion about? Chrysler Town and Country, Van

Messages Page 7 of 8

#52 of 64 Re: Doesn't appear the Odyssey has a good tranmission either [mic111] by sangilp84

Jan 04, 2012 (4:12 pm)

Replying to: mic111 (Jan 02, 2012 6:11 pm)
NOTICE TO ALL OWNERS OF A 2011 TOWN & COUNTRY TOURING VAN: Going the "lemon law route" will only prolong the agony, without any guarantee that the outcome will meet your expectations.
 
We have had our 2011 T & C Touring Van for a year, and it took 6 months to finally get it fixed correctly. It was in and out of the dealership so many times and there was so much hate & discontent with their service department that we ended up going to another Chrysler dealership in a different town. Our big issue ended up being the "Phasers". The service manager at the Chrysler dealership in Lakeland, Florida, finally did the leg work needed to get to the bottom of the problem.
 
I started by calling Chrysler's Customer Service line (1-800-763-8422) and harassed every rep, and their manager, and their manager, and their manager, etc., until they were sick of me, and finally referred me to a number in Michigan (1-866-275-1420) because we are "special" customers, having had a 2008 T & C Touring Van before this one that we traded with only 40,000 miles, for the 2011 model. Those folks in Michigan sat up and took notice, and it was finally repaired. They even made a full month's bank payment for us!

#53 of 64 Re: Doesn't appear the Odyssey has a good tranmission either [mic111] by rudybadvan

Jan 04, 2012 (6:56 pm)

Replying to: mic111 (Jan 02, 2012 6:11 pm)
your husband is right, it will be in the shop alot. i also have a lexus,a 2007 gs thats been in the shop twice in 5 years. maybe you should try the toyota seinna. ive been kicking myself for not going that route. i just got my van out of the shop, they changed the front and back rotors and brake pads. this makes the 4th time that they changed them in 4 months. the transmission is the worst in any vehicle that i have owned. whatever you do DO NOT BUY A CRYSLER

#54 of 64 Re: Doesn't appear the Odyssey has a good tranmission either [sangilp84] by rudybadvan

Jan 04, 2012 (7:08 pm)

Replying to: sangilp84 (Jan 04, 2012 4:12 pm)
i undersatnd that lemon law takes a long time, however im positive that the outcome will be in my favor. i have had to many problems with my van,a one months car payment wont even cover my lost wages. i just got my van out the shop today. they changed the front and back rotors and brakes for the 4th time in 4 months. i truly believe that if enough owners of the 2011 town and country complain about the transmission, they will be forced to do a recall and replace every transmission with a better version. CRYSLER SUCKS

#55 of 64 Re: Transmission Problem 2011 T&C [rudybadvan] by tucson76

Jan 05, 2012 (1:57 pm)

Replying to: rudybadvan (Dec 22, 2011 6:50 am)
I recently purchased a 2011 T&C and it too had a BAD shudder. Called a friend who I worked with up north and is a Parts Dept Manager. He got his best A tech on the phone with me and he said there are TWO problems. 1: it could just need a 'reflash' of the tranmission ( that cured mine ) or 2: the converter needs to be shimmed and that requires a dissassemble and photos to show chrysler, then they OK it and do the work.
Hope this helps.
BTW, I like my van

#56 of 64 Re: Transmission Problem 2011 T&C [tucson76] by rudybadvan

Jan 05, 2012 (5:17 pm)

Replying to: tucson76 (Jan 05, 2012 1:57 pm)
thank alot for that information. i have an appointment at the dealership to have my door panel replaced and i will definitly bring that to the service mgrs attention. hopefully that cures my van.YOU ARE MY HERO. P.S. HAPPY NEW YEAR I WILL LET YOU KNOW WHAT HAPPENS

#57 of 64 DVD in the 2011 Chrysler Town and Country by jackbr1

Jan 10, 2012 (1:41 pm)

This isn't a big deal but how do you get the image from a dvd to show up on the dashboard screen. I know it can be done because I did it once but can't remember how I did it. So, I would like to see what is playing on my second row seats on the dvd on the dashboard/media screen.

#58 of 64 Re: DVD in the 2011 Chrysler Town and Country [jackbr1] by rudybadvan

Jan 10, 2012 (8:14 pm)

Replying to: jackbr1 (Jan 10, 2012 1:41 pm)
im sorry, i only have 1 dvd player in my van and it is in the dash, so im not sure. however my dvd player doesnt work when the car is in drive, they say its for safety

#59 of 64 Re: bad van bad dealership [sangilp84] by underdog39

Jan 20, 2012 (9:28 am)

Replying to: sangilp84 (Oct 22, 2011 8:49 am)
Hello Rudybadvan.
My question for you is that you mention to tell the technican to replace all the phasers. are you meaning both the electrical and mechanical phasers? or just the electrical, or just the mechanical ones? we've replaced the electrical phasers and still have the same problem.
Thanks

#60 of 64 Re: Any experience with 2011 Town and Country? [gmagal] by joyfarm

Jan 20, 2012 (11:43 am)

Replying to: gmagal (Jul 11, 2011 7:14 pm)
Hello. Just got my 2011 T&C. I have noticed the same thing. I know that in ECON mode the transmissions is designed to skip gears in order to conserve gas. That is probably the reason, but I'm not a fan. Let me know what your dealer told you. Thanks!

#61 of 64 Re: bad van bad dealership [underdog39] by rudybadvan

Jan 21, 2012 (5:24 am)

Replying to: underdog39 (Jan 20, 2012 9:28 am)
hello, im not sure which phasers they replaced. my engine light came on 3 different times, each time they did some type of repair to the engine. i know that on at least one occasion they told me that they had to replace all of the phasers because they were faulty. i suggest to you to keep complaining about all of the issues with your van until they fix it properly(if thats possible)

Messages Page 7 of 8

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