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Any experience with 2011 Town and Country?

64 messages,  Last post on May 07, 2012 at 6:26 PM

You are in the Chrysler Town & Country/Dodge Grand Caravan Forum.

What is this discussion about? Chrysler Town and Country, Van

Messages Page 4 of 7

#25 of 64 Re: Any experience with 2011 Town and Country? [keanezra] by sangilp84

Jul 20, 2011 (8:10 am)

Replying to: keanezra (Jul 19, 2011 9:31 am)
What we have recenly found out from the new dealership that was specially assigned to research the problem with our van is that the cam sensor phasers in the new 2011 T & C vans are faulty. Some vans have only one that is faulty, but others have more than one. The phasers are on back order, so that tells me it's a major fault. At least we have some answers.........

#26 of 64 Re: Any experience with 2011 Town and Country? [sangilp84] by vangirl3

Jul 20, 2011 (11:17 am)

Replying to: sangilp84 (Jul 20, 2011 8:10 am)
please tell me if your van was from the manufacturing plant in Canada or Mexico?
thanks

#27 of 64 Re: Any experience with 2011 Town and Country? [vangirl3] by sangilp84

Jul 21, 2011 (6:49 am)

Replying to: vangirl3 (Jul 20, 2011 11:17 am)
The van was from the Canadian plant

#28 of 64 Re: Any experience with 2011 Town and Country? [sangilp84] by keanezra

Jul 21, 2011 (8:06 am)

Replying to: sangilp84 (Jul 20, 2011 8:10 am)
Thank you for sharing your possible solution.

#29 of 64 Re: Any experience with 2011 Town and Country? [keanezra] by sangilp84

Aug 01, 2011 (2:13 pm)

Replying to: keanezra (Jul 21, 2011 8:06 am)
Chrysler has finally found the "code" for the problem that we have with our 2011 Town & Country van. A Cam Sensor "phaser" needs to be replaced. The service technician told us that we only need one phaser, but other people have to replace more than one for their vans. We were told that there were 225 phasers on back order. What does that tell you??!!! Sounds like a "recall" is in order, huh?!

#30 of 64 Re: 2011 Dodge Caravan possible purchase. feedback please [vangirl3] by farout

Aug 16, 2011 (9:03 pm)

Replying to: vangirl3 (Jul 11, 2011 2:33 pm)
none of the caravans or Town & Country's were made in Mexicco. All caravans & Town & Country's are made in Winsor Canada. The engine could have been made in Mexicp or the US. The Windo sticker states which. I would carefully reconsider the van with an engine made in Mexico, as they have had some issues with Mexican made 3.6 L engines. They are retooling to make all engines in the US. The Hemi engines in the cars and trucks are all made inMexico and have no problems. Remember the 3.6 engine is brand new, first year for this engine, and its gots lots of new goodies. I would make sure I got a Chrysler Service Contract to cover the complete van.

#31 of 64 Re: Any experience with 2011 Town and Country? [sangilp84] by farout

Aug 16, 2011 (9:06 pm)

Replying to: sangilp84 (Aug 01, 2011 2:13 pm)
As long as Chrysler is aknowleging the problem, and are getting the back orders caught up there won't be a recall. However if the engine does not run then you have a reason to ask the Chrysler Zone Rep to get involved. and the can get things done very soon.

#32 of 64 Re: Any experience with 2011 Town and Country? [sangilp84] by redvan11

Sep 03, 2011 (7:38 pm)

Replying to: sangilp84 (Aug 01, 2011 2:13 pm)
With the cam phaser issue - does your van exhibit a mild but constant engine shuddering at 1200 to 1400 RPM - in neutral or park? Both cold and hot?
 
First noticed this shuttering or rough idle issue with my van - the day we bought it. At the time - assumed it was a simple to repair cold start issue.
 
But - over the past 3 months - I have discovered this cold start - rough idle is really a continuous shuttering at 1200 to 1400 RPM - exhibited both cold and hot. It's a little hard to hold the engine RPMS with the accelerator pedal - but possible. And this shuttering does occur when driving - but is not readily apparent as when in neutral or park - w/o the road vibrations.
 
Three trips to the dealer - including the last 2 with the regional service manager directly involved - and still no resolution, nor even the understanding Chrysler recognizes there is a problem and are working to resolve the problem.
 
While readily apparent... the "party line" response I have been given is - they (3.6L Pentastar - Chrysler & Dodge Vans) all exhibit this trait and it is "normal" characteristic.
 
Is any one else having this issue?

#33 of 64 Re: Any experience with 2011 Town and Country? [redvan11] by sangilp84

Sep 07, 2011 (2:24 pm)

Replying to: redvan11 (Sep 03, 2011 7:38 pm)
Have never noticed a shudder. The van runs well now that the 4 phasers have been replaced.

#34 of 64 Re: Any experience with 2011 Town and Country? [redvan11] by mbscheid

Sep 20, 2011 (6:37 pm)

Replying to: redvan11 (Sep 03, 2011 7:38 pm)
We recently purchased a 2011 Dodge Journey, 3.6L Pentastar engine. I am having the same issue with the shudder. Very noticeable at idle when sitting at a light or stop sign. Two trips to the dealer already, less than 2200 miles on it, and still no solution. They admit that its there, but say its normal as well.
 
Have you had any luck resolving your issue?
 
Any help would be much appreciated.
 
Thanks!

Messages Page 4 of 7

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